Manager, Service Projects

Vector Security, Inc; Gainesville (VA); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Company paid life insurance

401k retirement savings plan

Paid time off

Employee Assistance Program

Job summary

Vector Security, Inc. is seeking a Service Project Manager to lead the Special Projects and Inspections teams from Gainesville, VA or remote within the US.

You will drive project timelines, control scopes, review work orders in D365, and ensure milestones and budget adherence while coordinating with purchasing, billing, and customers. The role requires 5+ years in project management, 2+ years supervising staff, and knowledge of security systems.

Qualifications

• Minimum of 5 years of project management experience.
• Minimum of 2 years of supervisory experience.
• Knowledge of security systems and the security industry.
• PMP certification and/or D365 knowledge preferred.

Responsibilities

• Oversee Special Projects with on-time milestones and budgets.
• Generate quotes for projects with clear scope and margins.
• Lead team, review work orders, and manage time sheets.
• Ensure project margins and revenue targets are met.
• Handle inspections backlog and client escalations.
• Attend customer planning meetings and provide reporting.

Skills

Project management

Supervisory experience

MS Office

Education

Associate's Degree or equivalent in PM or security

Tools

D365

Job description

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Service Project Manager!

We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members.

Job Location: Gainesville, VA or Remote US/USA

What You’ll Do:

• Special Project Team Oversight:
  • Ensure team is tracking project timelines: start dates, completions dates, milestones, etc. for multiple projects.
  • Ensure targeted milestones and risk are captured and reviewed by team and stake holders.
  • Ensure team coordination with various internal parties (purchasing/billing) regarding backorders and payments.
  • Ensure team reviews work orders in D365 and updates changes to project scope and project deadlines.
• Quotes Generation:
  • Generate quotes for projects and ensure scope of work is clear, concise, and pricing is consistent with service margin and price book(s) .
  • Weekly check-ins with PM/PC on projects to ensure necessary approvals have been received, and timelines are met.
  • Provide guidance to team and coordinate with customers and NAMs to utilize to process quote requirements.
• Manage and guide team members on project tasks, updated project tracking and ensure work order is being followed.
• Provide feedback to team members to ensure key performance metrics are met.
• Manage Timesheets for hourly employees.
• Responsible for all team management activities including hire/fire and performance management.
• Responsible for ensuring projects meet required margins and revenue targets.
• Inspections Department Oversight:
  • Track overdue inspections and ensure timely completion.
  • Act as a point of contact to handle team escalations.
  • Receive recurring contracts and generate tasks for team and D365 to control the inspections.
• Customer Interaction:
  • Attend customer planning meetings to gather all necessary information for the project process.
  • Serve as point of escalation and quality control.
  • Generate reporting as required for the client, Service, Sales, and Monitoring departments of VSN.

What You’ll Need:

• Associate's Degree or combination of project management and security industry experience - Preferred.
• Minimum of 5 years of project management experience - Required
  • 7+ years - preferred.
• Minimum of 2 years of supervisory experience - Required.
• Knowledge of security systems; experience in the security industry - Required.
• Computer proficiency with MS Office - Required.
• PMP Certification and/or D365 Knowledge - Preferred.

What You’ll Get:

We offer a “Total Rewards” package including:

• Competitive compensation with incentive eligibility
• Medical, dental and vision coverage
• Company paid life and AD&D insurance.
• Company paid short- and long-term disability.
• Voluntary benefit products
• 401k retirement savings plan
• Flexible Spending Account
• Paid time off
• Employee Assistance Program (EAP)

About Us:

Vector Security is a leading provider of intelligent security and managed services solutions serving residential, commercial, and enterprise customers across North America. Through our Residential and Commercial business units, Vector Security delivers smart security, life safety, video, access control, and monitoring solutions. Our Vector Security Networks (VSN) division provides national security solutions for multi-site organizations, while Managed Network Services (MNS) delivers secure connectivity, and network management services that help businesses operate reliably and securely. For more than 50 years, we have been committed to protecting people, property, and business operations through innovative technology and exceptional service.

Our Values:

• Win as a team.
• Do the right thing.
• Make a difference every day.
• Get it done.
• Think big.

If you share these ideals, we’d love to hear from you!

Vector Security is a Drug-Free Workplace

Vector Security is an Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.