Manager, Service Line Primary Care

Fairview Health Services; Apple Valley (MN); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Life insurance

Short-term and long-term disability

PTO and Sick Time

Tuition reimbursement

Retirement plan

Earned wage access

Job summary

Fairview Health Services is seeking a capable leader to plan, manage, and evaluate operations within an assigned service area. You will partner with Directors to implement strategic priorities, oversee staffing, budgeting, and quality initiatives, and ensure compliance with regulatory standards. The role requires a B.S./B.A.

in health care or related field and at least 3 years of leadership experience. Advanced degrees and supervisory experience are preferred.

Qualifications

• Requires a B.S./B.A. in health care or related field and 3 years of leadership experience.
• Advanced degree and supervisory/management experience are preferred.

Responsibilities

• Manages the day-to-day operations of assigned area(s) to ensure support of the mission, goals, and objectives.
• Utilizes critical thinking in problem solving; serves as a role model for staff; manages change and implements problem-solving mechanisms.
• Responsible for human resources management, including performance appraisals, staffing, training, and compliance with policies.
• Plans and approves unit staff hour schedules; ensures effective fiscal management and budget input; pursues cost savings and revenue generation.

Skills

Leadership

Healthcare knowledge

Strategic planning

Education

B.S./B.A. in health care or related field

Advanced degree in health care or related field

Job description

Job Overview

Plans, manages, coordinates and evaluates activities of assigned area including resource management, quality, regulatory compliance, educational opportunities, and financial management. Works in partnership with Directors to implement and sustain strategic priorities of the service line

Responsibilities

• Manages the day-to-day operations of assigned area(s) to ensure support of the mission, goals, and objectives of assigned area(s) and MHealth Fairview Health Services.
• Utilizes critical thinking in problem solving,
• Serves as a role model for staff.
• Manages change using a planned, orderly approach.
• Demonstrates ability to implement problem-solving mechanisms in both routine and emergency situations.
• Delegates appropriate tasks to staff.
• Incorporates research findings in planning activities for assigned area(s).
• Responsible for human resources management for assigned area(s) to achieve quality service and positive employee relations.
• Implements and communicates Human Resources policies and procedures in a fair and consistent manner.
• Selects top talent, matching organizational needs with appropriate skill sets
• Conducts timely employee performance appraisals.
• Uses corrective discipline in accordance with applicable policy or union contract to mitigate workplace behavior problems for employees
• Selects qualified employees for employment according to Human Resources policy.
• Monitors employee overtime, absenteeism and takes appropriate action to identify and correct issues.
• Ensures completion of training for employees, including orientation, in-services and competency validation as required by regulatory agencies, department and service line standards for employees
• Plans and approves unit staff hour schedules according to pre-established parameters.
• Responsible for effective fiscal management of assigned area(s) to ensure proper utilization of financial resources.
• Develops and/or provides input into budget for assigned area(s) according to established procedures.
• Maintains appropriate staffing levels as evidenced by budgetary analysis and/or unit indicators.
• Investigates and suggests alternatives to the established budget based on cost effective use of resources.
• Utilizes financial resources within an established budget. Seeks approval for variances as needed.
• Pursues cost savings and method for revenue generation within area and responsibility and/or recommends savings for other areas.
• Maintains an appropriate inventory of budgeted supplies and equipment that meets the demands of assigned area(s).
• Educates patient care team members on financial implications of patient care decisions.
• Implement, teach, and sustain quality and continuous improvement within service line.
• Establish a site based approach to continuous improvement that links with service line strategy.
• Ensures that a process for collecting, monitoring quality and continuous improvement exists for assigned area. Teach and mentor any tools cascaded by the system, such as the Daily Engagement System to achieve this.
• Ensures that there is a plan for course correction of negative conditions that have been determined by collection of quality data on assigned area.
• Communicates quality data and to seeks out opportunities to improve patient care and ensures understanding of the data and its importance.
• Helps create a culture of quality and continuous improvement through mentoring supervisors and front line staff in these areas.
• Develops and maintains a healthy, supportive work environment, demonstrating behaviors consistent with MHealth Fairview commitments
• Exemplifies excellent customer relations in interactions with patients, visitors, physicians, and employees.
• Continuously builds customer understanding by listening to customers.
• Anticipates customer needs, including those with different cultural needs and desires.
• Takes action to meet and exceed the needs of all customer groups.
• Continuously implements strategies to improve customer satisfaction.
• Models appreciation and acceptance of differences.
• Provides a welcoming and supportive environment.
• Continuously takes action to enhance employee engagement.
• Build credibility with medical staff as a champion for patient care and quality

Required Qualifications

• B.S./B.A. in health care or related field
• 3 years leadership experience

Preferred Qualifications

• Advanced Degree in health care or related field
• Supervisory/Management experience

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status