Manager/Senior Manager, Apple Education Community and Program Operations

Apple; Cupertino (CA); On-site; USD 185,000 - 335,000; Full time

Job summary

An established industry player is seeking a dynamic Manager/Senior Manager to lead the Apple Education Community and Program Operations. This role offers the opportunity to shape the future of education by defining the product vision and strategy for innovative learning solutions. You will collaborate with diverse teams to ensure impactful product delivery, driving user engagement and community growth. With a focus on technology and creativity, this position is perfect for someone passionate about transforming educational experiences. Join a team dedicated to empowering educators and learners worldwide.

Benefits

Stock Programs

Comprehensive Health Coverage

Retirement Benefits

Educational Reimbursements

Potential Bonuses

Relocation Support

Qualifications

• 10+ years in product development with a focus on platforms.
• Experience with online educational communities and user engagement.

Responsibilities

• Lead strategy for the Apple Education Community platform.
• Collaborate with cross-functional teams for successful product delivery.

Skills

Product Development

Platform Development

User Engagement Strategies

Analytical Skills

Problem-Solving

Technical Communication

Education

Bachelor's Degree in Computer Science

MBA or Advanced Degree

Tools

FileMaker

AI and Deep Learning

Web Technologies

Job description

Manager/Senior Manager, Apple Education Community and Program Operations

Cupertino, California, United States

Marketing

Summary

Posted: Dec 21, 2024

Weekly Hours: 40

Role Number: 200582912

Imagine how you could inspire learning around the world. At Apple, we believe that all learners deserve experiences that spark curiosity, creativity, and confidence. By creating innovative tools and resources, we empower educators to unlock the unique genius in every learner, transforming how the world learns and grows!

Today, Apple technology enables educators to foster engaging, personalized learning experiences. Join us and play a vital role in shaping the future of education by designing solutions that help students and educators make meaningful, lasting impacts in their communities and beyond.

Apple's Worldwide Education Product Marketing team is seeking a Manager/Senior Manager who shares our vision for education. In this role, you’ll lead strategy for the platform and operations of the Apple Education Community, aligning our products and services with the evolving needs of educators and learners globally.

Description

• Define and drive the product vision, strategy, and roadmap for the Apple Education Community platform.
• Collaborate closely with cross-functional teams, including engineering, design, marketing, product marketing, and sales, to ensure successful product delivery and adoption.
• Scale the Apple Education Community, including the learning center and forum.
• Develop detailed product requirements, user stories, and acceptance criteria to guide the engineering team.
• Prioritize product features and improvements based on business value, customer impact, and technical feasibility.
• Monitor key product metrics, analyze performance, and iterate on the product to achieve business goals.
• Advocate with internal teams to promote adoption of new technologies, ensuring the platform remains innovative and engaging.

Minimum Qualifications

• 10+ years of proven experience in product development, focusing on platform development and related technologies.
• In-depth experience with the FileMaker platform and its ecosystem.
• Bachelor's degree in Computer Science, Engineering, Business, or a related technical field.

Preferred Qualifications

• Deep understanding of online educational communities and user engagement strategies.
• Successful track record in launching sophisticated software products.
• Proficiency with AI, Deep Learning, and their applications in online learning.
• Experience leading projects from inception to release.
• Ability to manage complex projects with multiple priorities and quick timelines.
• Self-motivated, proactive, and adaptable to a fast-paced environment.
• Excellent analytical and problem-solving skills.
• Ability to work remotely and in person, with flexibility for outside hours.
• Technical acumen in web technologies and service architectures.
• Effective communication of technical concepts to non-technical audiences.
• MBA or advanced degree and/or technical background.

Pay & Benefits

Base pay ranges from $185,800 to $334,900, depending on skills, experience, and location. Apple offers stock programs, comprehensive health coverage, retirement benefits, discounts, educational reimbursements, and potential bonuses or relocation support. Learn more about Apple Benefits.

Note: Benefits are subject to eligibility and other terms.

Equal Opportunity & Legal

Apple is committed to diversity and inclusion. We promote equal opportunity regardless of race, religion, gender, or other protected characteristics. Learn about your EEO rights.

We do not discriminate on the basis of disclosure or discussion of compensation. Apple participates in E-Verify where required and provides reasonable accommodations for disabilities. We are a drug-free workplace and consider applicants with criminal histories in accordance with law. For San Francisco applicants, review the local Fair Chance Ordinance. In Massachusetts, lie detector tests are prohibited as a condition of employment.