Manager, Security Platform Engineering

Proofpoint; Sunnyvale (CA); On-site; USD 166,000 - 244,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Flexible work environment

Global collaboration

Job summary

Proofpoint is seeking a senior security engineering leader to guide a team delivering managed email security services. You will mentor engineers, shape engineering strategy, and ensure high-quality delivery across global time zones.

The role requires deep expertise in email security architectures, platform administration, and threat intelligence. Candidates should demonstrate strong leadership, collaboration across teams, and a track record of improving service reliability and customer outcomes.

Qualifications

• Extensive leadership experience in security engineering teams.
• Strong knowledge of email security platforms and threat intelligence.
• Proven ability to drive engineering excellence across services.

Responsibilities

• Lead and mentor a team of Security Solution Engineers; model professional growth and engineering best practices.
• Talent development: hiring, developing, and retaining top engineering talent in email security.
• Provide tactical and strategic guidance to the team; set and prioritize goals aligned with corporate strategy.
• Manage service delivery, monitor health and SLA adherence, and advocate for customers.
• Develop and oversee security engineering strategies; plan process improvements and automation to boost reliability.

Job description

About Us

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work

At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values.

• Bold in how we dream and innovate
• Responsive to feedback, challenges and opportunities
• Accountable for results and best in class outcomes
• Visionary in future focused problem-solving
• Exceptional in execution and impact

Position Overview

Our customers invest in our platform because we deliver the best email security managed service in the industry.

Continuous improvement is central to this position. A working knowledge of current threat actors, email security architectures, and platform administration best practices is essential to guide the team and drive engineering excellence across the service.

Location & Time Zone Preference

Candidates located in the Pacific or Mountain time zones are preferred, as this role includes leadership responsibilities for team members across the APJ (Asia Pacific & Japan) region and requires regular collaboration across global time zones to support business and team needs.

Key Responsibilities

• Team Leadership & Talent Development
• Lead, mentor, and coach a team of Security Solution Engineers; serve as a role model for professional growth, technical excellence, and engineering best practices.
• Responsible for talent development—finding, hiring, developing, and retaining the best engineering talent in email security.
• Assign MBOs (Management by Objectives) to team members aligned with corporate goals.
• Provide tactical and strategic guidance to the team daily.
• Identify and prioritize short-term and long-term engineering goals for the team.
• Customer Advocacy & Service Delivery
• Manage and monitor service delivery interactions, serving as an internal advocate for customers of the managed email security service.
• Respond to customer escalations and proactively elevate technical issues when needed.
• Monitor service health, SLA adherence, and customer satisfaction; serve as a point of escalation for service issues.
• Provide remediation plans for customers at risk of non-renewal; manage the health of the customer portfolio through reliable engineering outcomes.
• Strategic & Operational Oversight
• Develop and oversee comprehensive engineering strategies to meet complex customer requirements across the email security platform.
• Plan and lead process improvement and automation initiatives to improve service reliability and operational efficiency.
• Develop innovative ways to leverage platform data, telemetry, and analytics to improve detection efficacy and service quality.
• Plan, document, and identify risks and challenges for production changes that span multiple services and engineering disciplines.
• Responsible for scheduling own time and quality completion of multiple tasks within a varying environment with competing priorities.
• Technical Leadership & Platform Engineering
• Maintain a deep understanding of the email security platform architecture, including backend systems, configuration frameworks, and integration points.
• Design and implement solutions to complex engineering and platform administration problems with minimum supervision; use independent judgment to drive technical decisions.
• Guide the team on best practices for platform configuration, policy management, and security hardening.

This posting is anticipated to remain open until September 30th, 2026.

Why Proofpoint?

At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us

• Competitive compensation
• Comprehensive benefits
• Career success on your terms
• Flexible work environment
• Annual wellness and community outreach days
• Always on recognition for your contributions
• Global collaboration and networking opportunities

Our Culture

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.

We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to [e-mail].

Base Pay Ranges

SF Bay Area, New York City Metro Area

Base Pay Range 166,500.00 - 244,200.00 USD

California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska

Base Pay Range 136,200.00 - 199,760.00 USD

All other cities and states excluding those listed above

Base Pay Range 124,100.00 - 182,050.00 USD