Manager, Security Operations - Universal Horror Unleashed

Referral Job Portal; Las Vegas (NV); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid leave

Discounts and perks

Job summary

Universal Horror Unleashed is a unique experience at Area15 in Las Vegas, requiring a Security Operations Leader to manage all security responsibilities and oversee shifts, including 3rd shift and holidays. The role partners with Area15 leadership and law enforcement, enforcing UD&X standards and safety policies.

Qualifications include 5+ years in security, 3+ in management, and a Bachelor’s degree preferred; strong problem-solving and communication skills are essential for protecting

Qualifications

• Bachelor’s degree preferred in security, criminal justice, or related field.
• Minimum 5+ years of security or investigations experience; 3+ years in a leadership role.
• Ability to coordinate with law enforcement and external partners.
• Strong problem-solving, communication, and decision-making skills.

Responsibilities

• Oversee all security operations for UHU, including staffing and performance.
• Serve as primary liaison with Area15 security and LVPD; ensure compliance with laws.
• Administer security systems, access control, and incident response planning.
• Manage onboarding, scheduling, and training of Security Team Members.
• Lead Emergency Management planning and execution with leadership.

Skills

Leadership

Security operations

Emergency planning

Communication

Vendor management

Education

Bachelor's degree

Tools

CCTV systems

Access control

Job description

Universal Horror Unleashed is a terrifyingly unique experience that will bring haunts to Las Vegas year-round. Located at Area 15 is the heart of horror – we would love to have you haunting alongside us! With the nature of this experience comes a unique working environment. You will find yourself working in dark environments around special effects including strobe lights, fog, artificial smells, and more. The working hours will be unique, typically spanning over late evenings/nights and weekends (holidays included). This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, and a variety of other discounts and perks.

JOB SUMMARY:

Responsible for management of Security Operations within Universal Horror Unleashed (UHU) and provides leadership to all Team Members within the Security team, overseeing all shifts, including 3rd shift and non-operating days. Serves as a key partner to other divisions’ operational leaders as well as any third-party security and Las Vegas law enforcement, setting security standards in accordance with legal requirements and Universal Destinations and Experiences (UDX) standards. Key liaison for Area15 security partners, effectively communicating pressing information and enforcing Area15’s rules and regulations.

JOB RESPONSIBILITIES:

• Manages all Security operations for UHU including Team Member’s performance as it relates to all aspects of Uniformed Security for both internal and third party, including oversight of Guest and Team Member screening.
• Serves as the primary contact for all contracted security as well as Area15 Security & Las Vegas law enforcement to maintain security requirements, aligning with Nevada state law. Acts as law enforcement liaison for shared intelligence and coordination for emergency response and planning in partnership with tenant owner and UDX.
• Responsible for enforcing all departmental policies as they pertain to the safety and security of Guests, Team Members, and company assets in alignment with UDX policies and procedures. Provides administration and management of automated and technical security systems and equipment designed to monitor, control, and safeguard Guests and Team Members, their property, and physical assets of UHU.
• Manages Team Member ID badging and access, partnering with Digital & Technology for installation of Team Member verification check points, including 3rd party vendors and visitors. Partners with Human Resources for ID Badge distribution, access controls, and audits as required.
• Leads in the successful application of all Emergency Management planning and implementation, effectively communicating these plans with all departmental leaders and Area15 leadership.
• Responsible for the successful execution of hiring, onboarding, and training validation for Security Team Members. Oversee weekly scheduling and monitoring staffing levels for the Security Operation.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.
• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITY:

• Supervises a Non-Exempt team

ADDITIONAL INFORMATION:

• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required.

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Vendor management experience is preferred.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Consistent attendance is a job requirement.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

• Required to successfully attend and pass all recurring mandatory/legal licenses and certificates as a condition of employment.

EDUCATION:

• Bachelor’s degree is preferred.

EXPERIENCE:

• 5+ years of security or investigations experience is required; 3+ years of management experience is preferred; or equivalent combination of education and experience.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Destinations & Experiences via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Destinations & Experiences HR/Recruitment will be deemed the sole property of Universal Destinations & Experiences. No fee will be paid in the event the candidate is hired by Universal Destinations & Experiences as a result of the referral or through other means.

Universal Horror Unleashed. Here you can.

Universal Destinations & Experiences is an equal opportunity employer. Universal elements and all related indicia TM & © 2026 Universal Studios. All rights reserved. EOE

Advertised: Aug 28 2026 Pacific Daylight Time