Manager Security Operations

Mattel, Inc.; El Segundo (CA); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Comprehensive benefits

Competitive total pay programs

Job summary

Mattel, Inc. is looking for a Manager, Security Operations & Investigations to lead security operations at their El Segundo, CA campus. The role involves enhancing security operations, building relationships with law enforcement, and managing investigations. Candidates should have a BA degree in related fields, 6+ years in corporate security or investigations, and strong leadership skills. Preference is given to those fluent in Spanish. This is a dynamic role where you will drive initiatives and foster a collaborative team culture.

Qualifications

• 6+ years’ experience in investigations and corporate security management.
• Strong analytical and problem-solving skills required.
• Interviewing experience is necessary.

Responsibilities

• Build and lead a high‑performing El Segundo security team.
• Provide strategic physical security guidance.
• Lead crisis management strategy and program development.
• Oversee security planning and staffing for corporate events.

Skills

Leadership

Analytical Skills

Problem Solving

Communication

Change Management

Fluent in Spanish

Education

College Degree (BA) in related field

Tools

CFE Certification

PSP Certification

CPP Certification

Job description

The Opportunity

Manager, Security Operations & Investigations will lead security operations for Mattel’s El Segundo, CA corporate campus. This role focuses on enhancing day‑to‑day security operations, personnel performance, and overall campus safety within a corporate environment.

The position will build and maintain collaborative relationships with local, state, and federal law enforcement, while partnering with internal teams to support business operations and events. Responsibilities include strengthening emergency preparedness, overseeing incident response, and managing complex investigations.

This role requires strong leadership and the ability to develop a high‑performing, cohesive team aligned with Mattel’s business needs. It reports to the Director of Global Security and Compliance.

Responsibilities

• Build and lead a high‑performing El Segundo security team, fostering collaboration, strong communication, integrity, and a positive culture.
• Provide strategic physical security guidance to ensure compliance with corporate and regulatory policies, standards, and procedures.
• Lead crisis management strategy and program development while maintaining a high level of emergency preparedness and supporting business continuity efforts.
• Drive Global Security initiatives, including the development and implementation of Standard Operating Procedures (SOPs).
• Serve as the primary point of contact for all physical security matters, including crisis response, events, investigations, and officer deployment.
• Oversee security planning and staffing for corporate events and public engagements.
• Partner with Global Security teams to share best practices and drive continuous improvement.
• Lead and manage security and safety investigations; collaborate cross‑functionally as needed.
• Oversee investigative resources to ensure timely, thorough case resolution and keep leadership informed of key developments.
• Support GSOC operations through SOP development and identification of tools to monitor and mitigate risks to people, assets, and facilities.
• Collaborate with internal and external stakeholders to ensure effective daily operations.
• Perform other duties as assigned.

Qualifications

• College Degree (BA) in related field including Security, Finance, or Organizational Leadership.
• 6+ years’ experience in investigations, corporate security management, brand protection, with a major corporation and/or law enforcement.
• Preferred certification of CFE, PSP, and/or CPP.
• Interviewing experience.
• Experience in Leading teams.
• Strong analytical and problem‑solving skills.
• Fluent in Spanish (both written and verbal) preferred.
• Respectful – exhibit unwavering integrity always.
• One team – take a whole company view about what is best for Mattel.
• Inquisitive – stay curious and keep learning everyday.
• Action oriented – deliver on goals to achieve outcomes versus activities.
• Problem solving – demonstrate resilience in the face of challenge.
• Communicator – be transparent and share ideas and information clearly.
• Nimble – act decisively and with a sense of urgency.
• Change Management – influence forward thinking and embrace change.

The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate’s work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

Equal Employment Opportunity

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, or any other basis protected by applicable federal, state or local law.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.