Manager, Sales Engineering USA - Remote

Claire Manufacturing/Dandy; Northern (KY); Hybrid; USD 140,000 - 180,000; Full time

Benefits offered by this job

Healthcare

Dental

Mental health support

Parental planning resources

Retirement savings options

Generous paid time off

Job summary

Dandy is seeking a Manager of Dental Sales Engineering to lead a high-performing team of Sales Engineers and partner with Account Executives to drive revenue in the dental industry. You will coach, develop, and empower your team to deliver compelling product demonstrations and become trusted technical advisors to prospective practices.

You'll collaborate with Product, Marketing, and Customer Success to stay ahead of dental technology trends, optimize processes, and scale the sales engineering

Qualifications

• 1+ years of management experience.
• 5+ years of experience in Sales Engineering or a similar customer-facing technical role in the dental space.
• Proven track record of exceeding targets and driving revenue through technical sales support.
• Deep understanding of digital dentistry and the dental industry, with ability to explain complex concepts simply.
• Exceptional leadership and coaching skills with a passion for developing talent.
• Excellent communication, presentation, and interpersonal skills for diverse stakeholders.
• Strong analytical and problem-solving abilities with a proactive mindset.
• Ability to thrive in a fast-paced, dynamic environment and adapt to change.

Responsibilities

• Lead and develop a high-performing team of Sales Engineers; recruit, onboard, coach, and mentor.
• Collaborate with Sales Leadership and Account Executives to align with revenue goals.
• Serve as a subject-matter expert on Dandy’s product offerings and dental workflows; develop training programs with Enablement.
• Continuously optimize Sales Engineering processes, tools, and best practices.
• Provide exceptional technical support and guidance to prospective practices to articulate Dandy's value.
• Cross-functional collaboration with Product, Marketing, and Customer Success to stay ahead of offerings and feedback.
• Monitor performance metrics, conduct reviews, and implement improvements when needed.
• Stay ahead of industry trends in digital dentistry and guide the team's strategic direction.

Skills

Management experience

Sales Engineering

Leadership

Communication

Analytical problem solving

Digital dentistry knowledge

Job description

Dandy is transforming the massive and antiquated dental industry - an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world - empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

About the Role

We're seeking a passionate and experienced Manager, Dental Sales Engineering to lead and grow our team of Sales Engineers. In this critical role, you'll be responsible for coaching, developing, and empowering a high-performing team that plays a pivotal part in Dandy's sales success. You'll ensure your team effectively partners with Account Executives, delivers compelling product demonstrations, and acts as a trusted technical advisor to prospective dental practices. This role requires a leader who is deeply knowledgeable about digital dentistry, thrives in a fast-paced environment, and is dedicated to fostering a culture of continuous learning and customer-centricity.

What You'll Do

Lead and Develop a High-Performing Team: Recruit, onboard, coach, and mentor a team of Sales Engineers, fostering their professional growth and ensuring they meet and exceed performance expectations.

Strategic Partnership: Collaborate closely with Sales Leadership and Account Executives to develop and execute sales strategies, ensuring the Sales Engineering team is effectively aligned with overall revenue goals.

Technical Expertise & Enablement: Act as a subject matter expert on Dandy’s product offerings, workflows, and the broader dental industry. Work hand-in-hand with Enablement to develop and deliver training programs that empower the sales team with deep product knowledge and effective demonstration techniques.

Process Optimization: Continuously evaluate and refine Sales Engineering processes, tools, and best practices to maximize efficiency, impact, and scalability.

Customer Advocacy: Ensure the team consistently provides exceptional technical support and guidance to prospective practices, helping them understand Dandy's value and addressing complex questions with clarity and confidence.

Cross-Functional Collaboration: Partner with Product, Marketing, and Customer Success teams to stay abreast of new offerings, provide valuable market feedback, and ensure a seamless customer journey.

Performance Management: Monitor individual and team performance metrics, providing regular feedback, conducting performance reviews, and implementing corrective actions when necessary.

Thought Leadership: Stay ahead of industry trends in digital dentistry, leveraging this knowledge to guide your team and contribute to Dandy's strategic direction.

What We're Looking For

1+ years of management experience

5+ years of experience in Sales Engineering or a similar customer-facing technical role within the dental space, with a strong preference for candidates who have experience leading or managing a team.

Proven track record of success in exceeding targets and driving revenue through technical sales support.

Deep understanding of digital dentistry and the dental industry, with the ability to articulate complex technical concepts simply and effectively.

Exceptional leadership and coaching skills, with a passion for developing talent and building strong teams.

Excellent communication, presentation, and interpersonal skills, capable of engaging with various stakeholders from dental professionals to internal leadership.

Strong analytical and problem-solving abilities, with a proactive approach to identifying and addressing challenges.

Ability to thrive in a fast-paced, dynamic, and evolving environment, adapting quickly to change and leading your team through it.

Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Benefits & compensation

Actual compensation for roles will vary based on factors including the candidate's location, skills, qualifications, and experience. Please note that compensation listed for U.S.-based roles applies only to candidates working in the United States. Candidates located outside the U.S. will have regionally adjusted compensation.