Manager, Sales Enablement & Skills Application

RevOps Report; Philadelphia (Philadelphia County); On-site; USD 70,000 - 110,000; Full time

Job summary

Comcast is seeking a Product Sales Support & Analysis leader to manage pipeline and forecast, ensuring accurate reporting and smooth communication across sales and functional groups. This role focuses on providing the necessary information and documentation for task execution and performance oversight.

The position requires overseeing data integrity, leading a team, and maintaining forecast accuracy with a strong emphasis on analytics and operational efficiency.

Qualifications

• Bachelor's degree preferred; Comcast may consider coursework/experience
• 5-7 years of relevant work experience
• Strong customer experience and sales support skills

Responsibilities

• Creates and maintains client master data including margin analysis, prepared sales measurements and reports, processed transactions, returns and exchanges per company guidelines.
• Provides direction to the Product Sales Support & Analysis team to drive lead generation, sales force database management, sales reporting and presentations/proposals.
• Interfaces with internal groups (Accounting, Finance, Sales, Operations, IT, Legal) to ensure proper tracking and reporting.
• Maintains sales forecasts and analysis for management reports.
• Maintains a high level of technical expertise and sales proficiency to meet client activity reporting needs.
• Generates daily activity reports, reporting and trends.
• Exhibits independent judgment in matters of significance.
• Regular attendance; may work nights, weekends, overtime as necessary.
• Other duties as assigned.

Skills

Customer experience

Sales support

Communication

Education

Bachelor's degree

Job description

About This Role

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting\\-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast\\-forward your career at Comcast.

Job Summary

Responsible for managing the pipeline and forecast for Product Sales Support & Analysis. Reports procedures, resolves operational issues and ensures personnel receive required information and documentation to perform their tasks efficiently. Oversees the communication flow between functional groups regarding sales forecast, reports and analysis on client activity.

Job Description

Core Responsibilities

• Creates and maintains client master data including margin analysis, prepared sales measurements and reports, processed transactions, returns and exchanges according to Company guidelines.
• Provides overall direction of the Product Sales Support & Analysis team to drive lead generation, sales force database management, sales reporting and production/control of presentations and proposals.
• Interfaces with appropriate internal groups (i.e., Accounting, Finance, Sales, Operations, IT and Legal Affairs) to ensure proper analysis of tracking and reporting.
• Maintains sales forecasts and analysis for management reports.
• Maintains a high level of technical expertise and sales proficiency to meet the reporting needs on client activity.
• Generates daily activity reports, reporting and trends.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Additional Responsibilities

Employees at all levels are expected to

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience \- think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff \- be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team \- make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System \- a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills

Customer Experience (CX); Sales Support; Communication

Compensation & Benefits

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always\\-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years