Manager, Sales Development

Nabla; Chicago (IL); On-site; USD 78,000 - 88,000; Full time

Benefits offered by this job

Comprehensive healthcare plan

401(k) retirement plan

Flexible working environment

Tuition Reimbursement

Job summary

Nabla in Chicago is searching for a Manager Sales Development to lead its Sales Development Representative team. This role involves coaching and accountability for team performance, improving conversion rates, and supporting marketing initiatives. Ideal candidates will have 5-8 years in B2B sales development, strong interpersonal skills, and experience with sales technologies. The position offers a competitive salary range of $78,000 – $88,000, along with comprehensive benefits including health insurance and flexible working environments.

Qualifications

• 5-8 years of team lead experience in B2B sales development, lead generation, inside sales, or related roles.
• Experience with sales technology and productivity tools.

Responsibilities

• Lead and develop a high-performing team of Sales Development Representatives.
• Monitor individual and team performance metrics and course-correct as needed.
• Develop messaging and enablement materials for effective outreach.

Skills

Strong interpersonal skills

Excellent research and problem-solving skills

Detail-oriented

Team player

Education

Bachelor's degree

Tools

Salesforce

Microsoft Office

ZoomInfo

LinkedIn Sales Navigator

Job description

Job Description

About this job

The Manager Sales Development will lead NielsenIQ’s Sales Development Representative (SDR) team within our SMB organization. This player‑coach role is accountable for building and converting pipeline by developing a high‑performing team, elevating outbound and inbound qualification practices, and partnering closely with Sales, Marketing, and Revenue Operations to drive consistent, high‑quality opportunity creation.

Responsibilities

• Lead, coach, and hold accountability for the daily activities and results of a team of Sales Development Representatives (SDRs), ensuring achievement of individual and team performance targets.
• Serve as a player‑coach and mentor on best‑practice qualification, multi‑channel prospecting, discovery, objection handling, and effective use of sales technology.
• Monitor reporting and dashboards to assess individual and team performance, identify bottlenecks, and implement improvements that increase conversion rates, pipeline contribution, and lead quality.
• Develop messaging, playbooks, and enablement materials that support persona‑based outreach, consistent talk tracks, and stronger meeting‑to‑opportunity conversion.
• Oversee timely response and qualification of inbound inquiries, ensuring appropriate routing and clean handoffs to Sales based on readiness and fit.
• Support marketing‑sponsored virtual and in‑person events, including pre‑event outreach to drive attendance and post‑event follow‑up to engage and qualify prospects.
• Establish and reinforce a daily, weekly, and monthly operating rhythm that maximizes prospecting efficiency (account research, prioritization, pre‑call planning, and personalized outreach across key channels).
• Track and drive attainment of key activity and outcome metrics (calls, emails, social touches, meetings set, meeting‑to‑opportunity conversion), and course‑correct quickly when performance trends change.
• Ensure consistent CRM hygiene and SLA adherence by maintaining accurate records of lead status, outreach activity, and disposition in accordance with lead‑management processes.
• Partner with aligned Sales stakeholders to ensure lead quality, strengthen handoffs, and nurture high‑potential leads through opportunity creation and pipeline progression.
• Analyze performance by vertical/segment and refine targeting, messaging, and plays to improve conversion and pipeline contribution.
• Collaborate with Sales, Marketing, and Revenue Operations on campaigns and process improvements that increase pipeline creation and team efficiency.
• Provide ongoing skills development through call reviews, live coaching, and targeted training that strengthens product knowledge, talk tracks, and career progression for SDRs.

A little bit about you

Professionalism, enthusiasm, and strong communication are critical for success in this role. The ideal candidate is an energized, hands‑on leader who thrives in a fast‑paced environment, enjoys developing people, and builds strong partnerships with Sales and cross‑functional stakeholders.

Qualifications

• Bachelor’s degree
• 5–8 years of team lead experience in B2B sales development, lead generation, inside sales, or related roles
• Strong interpersonal skills with the ability to influence and collaborate across a diverse set of stakeholders
• Excellent research and problem‑solving skills, including the ability to analyze, compare, evaluate, reconcile and derive actionable insights and next steps
• Experience with sales technology and productivity tools such as Microsoft Accelerator, Microsoft Office, Salesforce and/or Microsoft Dynamics, LinkedIn Sales Navigator, ZoomInfo, and the ability to learn new tools quickly
• Exceptional ability to actively listen to and effectively communicate with prospects and customers in a variety of mediums
• Team player that exhibits a positive attitude, composure under pressure and willingness to think out of the box to drive results
• Detail‑oriented, methodical and process driven mentality

Benefits

• Comprehensive healthcare plan (medical, Rx, dental, and vision)
• Flexible spending accounts and a Health Savings Account (including company contributions)
• Life and AD&D insurance
• 401(k) retirement plan including company matching contributions
• Disability insurance
• Tuition Reimbursement
• Discretionary paid time off program and 11 paid holidays
• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee‑Assistance‑Program (EAP)

Compensation

This role has a market‑competitive salary with an anticipated base compensation range of $78,000 – $88,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location.

This role is eligible for a sales‑based incentive or performance‑based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry‑leading parental leave, life insurance, and education support.

Our Commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit https://nielseniq.com/global/en/news-center/diversity-inclusion.