Manager, Sales and Marketing Operations

Masco Corporation; United States; Remote; USD 82,000 - 130,000; Full time

Job summary

A leading wellness company is seeking a Sales and Marketing Operations Manager to optimize operations for their Omnichannel Retail team. The ideal candidate will manage item setup and execution across various platforms, analyze performance metrics, and collaborate with cross-functional teams to enhance efficiency. This role requires 5-8 years of experience in sales or marketing operations and a Bachelor’s degree in a relevant field. Competitive compensation and benefits package offered.

Benefits

Exceptional health and wellness benefits

Paid time off

Company bonus

Profit sharing

401k match

Education assistance

Qualifications

• Minimum of 5-8 years of experience in sales operations, marketing operations, or eCommerce enablement.
• Experience managing item setup and execution across multiple retail platforms.
• Preferred experience with syndicated data/content platforms (e.g., Syndigo, Bright Insights).
• Strong analytical, organizational, and communication skills with high attention to detail.

Responsibilities

• Take ownership of item setup and lifecycle management across platforms.
• Build and lead reports tailored to specific retailers.
• Lead the onboarding process for new business and manage launch readiness.
• Collaborate across Sales, Marketing, Supply Chain, and external partners.
• Guide teams in utilizing internal tools and platforms.

Skills

Sales operations

Marketing operations

eCommerce enablement

Analytical skills

Organizational skills

Communication skills

Education

Bachelor’s degree in Business, Marketing, Supply Chain, or related field

Tools

Excel

Power BI

Smartsheet

Vendor Central

Retail Link

Job description

Overview

We are hiring a Sales and Marketing Operations Manager to join our Omnichannel Retail team.

DISCOVER

We are seeking a highly organized and execution-focused Sales & Marketing Operations Manager to support and optimize the day-to-day operations of our Omnichannel Retail business. Reporting directly to the VP/GM of Omnichannel, this role is a critical enabler of commercial success, ensuring operational readiness, data integrity, and cross-functional execution across leading eCommerce and Mass.com platforms.

This individual will work in close partnership with the Omnichannel Account Manager and Brand Manager, serving as the operational liaison across Sales, Marketing, Retailer Systems, and our external data and content partners. The ideal candidate pays close attention to detail, excels in fast-paced environments, and is passionate about using systems and processes to elevate commercial performance.

Your Ripple Effect

• Item data and systems champion: Take ownership of item setup and lifecycle management across platforms like Vendor Central, Retail Link, Partner Home, and CommerceHub, ensuring accuracy, compliance, and visibility across digital shelves and backend systems.
• Data to action: Build and lead reports tailored to specific retailers, analyze performance at the SKU level, and gather insights on market share to support planning and portfolio improvements.
• Streamline and scale operations: Lead the onboarding process for new business, manage launch readiness, and drive continuous improvement initiatives that enhance team efficiency and execution.
• Cross-functional connector: Collaborate across Sales, Marketing, Supply Chain, and external partners to align execution, resolve issues, and ensure operational readiness.
• Systems power user: Guide teams in utilizing internal tools and platforms to establish efficient procedures and uphold high standards for data accuracy and workflow consistency.

What You Bring

• Minimum of 5-8 years of experience in sales operations, marketing operations, or eCommerce enablement.
• Bachelor’s degree in Business, Marketing, Supply Chain, or related field.
• Experience managing item setup and execution across multiple retail platforms.
• Strong analytical, organizational, and communication skills with high attention to detail.
• Proficiency in Excel, Power BI, Smartsheet, and retailer systems (Vendor Central, Retail Link, Supplier Hub).
• Preferred experience with syndicated data/content platforms (e.g., Syndigo, Bright Insights).
• Bonus points for experience in consumer goods, durables, or home improvement categories.

What You’ll Get

At Watkins Wellness, we believe that everyone should “Feel good. Live well.” We offer employees the opportunity to join a dynamic, growing industry leader with an outstanding reputation for leadership and commitment to our employees, customers, and community. Our employees are eligible for exceptional health and wellness benefits, paid time off, company bonus, profit sharing, 401k match, education assistance, and more. We are proud of the people we are and the products we make—products that make a difference to the health and well-being of others.

We look for candidates that exemplify The Watkins Way (ethical, transparent, inclusive, diverse, accommodating, work-life balance, safety, accountability, relationships, teamwork, and goal-driven).

Physical and Legal

The employee may need to lift and move up to 10 pounds frequently and up to 25 pounds occasionally. Specific vision abilities required include close vision, color vision, peripheral vision, and depth perception. The noise level is usually quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.

Details

Hiring Range: $82,000.00–$130,000.00

Many factors affect actual compensation including but not limited to experience, education, skills, and geographic location.

Company: Watkins Manufacturing — Full time

Watkins (the “Company”) is an equal opportunity employer. The Company makes employment decisions based on merit and prohibits discrimination in any employment opportunity on the basis of race, color, sex, sexual orientation, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, disability, medical condition, marital status, military/veteran status, height, weight, or any other characteristic protected by law. The Company is committed to complying with all applicable equal employment opportunity laws. This commitment applies to all people involved in the operations of the Company regardless of location.

Watkins is an E-Verify employer. E-Verify is an Internet-based system that allows participating employers to electronically verify the employment eligibility of newly hired employees in the United States. E-Verify Participation Poster and Right to Work Poster are available for more information.

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