Manager (Sales)

Caliber Healthcare Solutions; Irving (TX); Hybrid; USD 85,000 - 125,000; Full time

Job summary

Caliber Healthcare Solutions is seeking a Manager (Sales) to lead a recruiting team within their designated profit center. You will drive bookings, revenue, and margins by executing sales and recruitment strategies, coaching the team, and maintaining client and candidate relationships.

The role requires strong communication, problem solving, and team-building skills, with proficiency in using CRM and recruitment platforms to manage operations. Hybrid work in Irving, TX is required.

Qualifications

• Bachelor’s degree preferred.
• 2+ years’ experience in a leadership role.
• Analytical skills to evaluate data and make operational decisions.
• Proficient with ATS (Salesforce preferred).

Responsibilities

• Coach and mentor team members to foster development and success.
• Partner with team to discuss career interests and development needs.
• Strategize with GM to review projections and set action plans to meet KPIs and budgets.
• Collaborate with marketing to optimize lead generation for recruiting.
• Ensure timely submittals to new jobs with Sales and Recruiting teams.
• Conduct regular performance reviews and use PIP to guide improvement.

Skills

Leadership

Analytical skills

Communication

Education

Bachelor’s Degree preferred

Tools

Salesforce

Job description

JOB TITLE: Manager (Sales) REPORTS TO: Specialty General Manager

DEPARTMENT: Specialty Specific FLSA STATUS: Full-Time; Exempt

SUMMARY

The Manager will lead a team of recruiting professionals within their assigned profit center to achieve bookings, revenue, and margin objectives. This role involves executing sales and recruitment strategies, driving team performance, and fostering a culture of accountability and high achievement. The manager will provide ongoing coaching and development to ensure the team meets KPIs related to production growth, candidate placements, and client satisfaction. In partnership with key internal stakeholders, the Manager will maintain strong relationships internally as well as with clients and candidates/providers to support business development efforts. Success in this role requires a results-driven, adaptable leader with expertise in both sales and recruitment, who thrives in a fast-paced, target-oriented environment. Strong communication, problem-solving, and team-building skills are essential, along with proficiency in using CRM and recruitment platforms to manage the team’s operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coach and mentor team members by observing and providing feedback to foster development and success of individuals and region
• Partner with team members to discuss career interests and development needs.
• Strategize with GM to evaluate projections in terms of days filled, specialty and average daily margin rate to implement action plans that address fluctuating performance to ensure individuals are hitting KPIs and Ramp expectations and team is meeting or exceeding budget goals
• Work with GM by liaising with marketing team to optimize lead generation and other marketing activities for Recruiting team
• Along with GM, work with Sales and Recruiting team to align sales strategy and delivery to ensure timely submittals to new jobs
• Conduct weekly/monthly/quarterly individual meetings with team members to assess production results and consultative sales approach to project performance and discuss team member obstacles
• Interview internal and external candidates for hiring using a blend of competency and performance talent assessment approach to make successful hiring decisions
• Evaluate daily and weekly team member production according to recruiting best practices to coach and implement action plans using the performance improvement plan process
• Manage escalated customer and provider situations on behalf of team members (e.g., contract clarification and disputes) to preserve loyalty and market share.
• Assess training needs and performance data to aid in developing & implementing results-based training curriculum that addresses performance gaps
• Facilitate team meetings to determine individual performance progress and weekly goals by discussing submittals/presentations, open jobs, hot docs, pending contracts/jobs to expedite assignments
• Stay up-to-date with market trends and make recommendations to GM on process improvement or innovation to grow the business
• Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within team

QUALIFICATIONS

• Bachelor’s Degree preferred
• Prior experience as a Recruiter or Business Development Professional
• 2+ years’ experience in a leadership role
• Analytical skills to evaluate data and make operational decisions
• Proficient with ATS (Salesforce preferred)

Work Location is hybrid in Irving, TX 75039 (Monday, Tuesday, Wednesday in-office required)

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Caliber Healthcare Solutions’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A \"disabled veteran\" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A \"recently separated veteran\" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An \"active duty wartime or campaign badge veteran\" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An \"Armed forces service medal veteran\" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.