Manager, Risk Management (Global Payments Network)

Capital One; Richmond, Northern (VA, KY); On-site; USD 138,000 - 158,000; Full time

Job summary

Capital One in Virginia is seeking a Manager of Risk Management for the Global Payments Network to partner with business leaders, shape strategy and ensure governance, control, and process excellence across the payments ecosystem.

This role requires strong communication, cross-functional leadership, and experience in financial services risk. You will lead improvement initiatives, coordinate with Legal, Compliance, and Product teams, and present risk narratives to executives.

Qualifications

• Bachelor's Degree or military experience.
• At least 3 years of Financial Services Risk Management experience (payments/banking/fintech).
• At least 5 years supporting, partnering with internal business clients.

Responsibilities

• Design and drive health governance programs for the Global Network aligned with risk and regulatory requirements.
• Deliver robust, digestible risk visibility for Accountable Executives and leadership.
• Lead process improvement initiatives (Lean/Six Sigma) to optimize risk deliverables.
• Coordinate across Business, Product, Legal, and Compliance for key program deliverables.

Skills

Risk management

Executive communication

Cross-functional collaboration

Process improvement

Strategic partnership

Education

Bachelor's Degree or military experience

Job description

Manager, Risk Management (Global Payments Network)

We are seeking a Manager of Risk Management to serve as a strategic partner to the business during a pivotal time of transformation. Risk Managers at Capital One are highly motivated Risk Management professionals with excellent organizational and communication skills. They have a high level of exposure across business teams and have the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company. As a Risk Manager for the Global Payment Network, you will drive strategy and execution on complex program design, confirming that our rapid evolution is met with robust governance, control, and process excellence.

Responsibilities

• Continuous Improvement Foundation: Partner with leadership to design and drive the implementation of a new, comprehensive process health program for the integrated Global Network, ensuring it aligns with enterprise risk and regulatory requirements.
• Process Integration & Execution: Manage the day-to-day execution of delivering robust storytelling and visibility about the health of the Network processes, with a focus on contextualizing this work in a format that is digestible and actionable for Accountable Executives. Work to identify and resolve gaps, risks, and inconsistencies.
• Advisory: Advise and consult with Business Partners to help develop and implement processes excellence across the Network L2s, and to highlight and communicate areas of risk exposure to leadership.
• Process Re-engineering: Analyze existing workflows to identify inefficiencies; lead process improvement initiatives (e.g., Lean/Six Sigma) to optimize the speed and quality of risk deliverables.
• Cross-Functional Delivery: Manage, implement, and deliver on key program deliverables and horizontal processes, coordinating across Business, Product, Legal, and Compliance teams.

Basic Qualifications

• Bachelor's Degree or military experience.
• At least 3 years of Financial Services Risk Management Experience (specifically within Payments, Banking, or Fintech).
• At least 5 years of experience supporting, partnering, and interacting with internal business clients.

Preferred Qualifications

• At least 5 years of experience leading cross-functional projects and programs in Risk
• At least 5 years of Financial Services risk management experience
• Experience supporting payments and/or integration efforts.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

• McLean, VA: $151,900 - $173,400 for Risk Manager
• Richmond, VA: $138,100 - $157,700 for Risk Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug-free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail].

All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.