Manager Risk Management Data Analytics and Technology - Medical Professional Liability

ProAssurance; United States; Remote; USD 98,000 - 164,000; Full time

Job summary

A leading company in healthcare professional liability is seeking a Risk Management Data Analytics and Technology Manager. This role involves leading a team to enhance data analytics services, ensuring effective risk management for insureds. The position offers hybrid or remote work options and requires strong leadership and analytical skills. Join a dynamic team committed to personal and professional growth.

Benefits

Best-in-class benefits program

Qualifications

• Ten plus years of experience in healthcare or data analytics.
• Three years prior supervisory experience required.

Responsibilities

• Manage a team to collect and analyze risk management data.
• Lead systems and data project assessments and implementations.

Skills

Leadership

Communication

Problem-Solving

Analytical Skills

Education

Bachelor’s degree

Graduate degree

Tools

Microsoft Office Suite

Business Intelligence Systems

Job description

An exciting opportunity exists to join the ProAssurance family of companies!

Our mission is powerful and simple: We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance? At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm—and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions.

ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States. This position supports our medical professional liability line of business and can be hybrid or remote depending upon location of the selected candidate.

The Risk Management Data Analytics and Technology Manager leads a team to ensure that quantifiable data and analytics are at the core of services provided to our professional liability insureds. The Data Analytics and Technology team continuously improves the collection, analysis, and use of data related to assessments, support calls, education and publications, cause of loss, and other Company activities. The Manager is the department’s key liaison with IT and other departments for departmental technology projects and represents Risk on cross-functional teams. The Manager must possess strong leadership and communication skills, the ability to develop and maintain productive relationships with interdepartmental staff as well as insureds and other external stakeholders.

What you'll do:

1. Manage Team to Collect, Improve, Analyze, and Operationalize Risk Management Data:

• Hire, develop, and manage RM Data Analytics team, establish goals and project priorities, provide development opportunities and performance feedback.
• Coach the Data Analytics and Technology team for continuous professional improvement and create clear succession plans.
• Responsible for implementation, monitoring, and improvement of the key Risk Management service offering, the Annual Baseline Self-Assessment (ASBA).
• Provide data-based analytics to support development of content including publications, CME, webinar, videos, and other materials.
• Network within and across departments so that findings are known and can be widely leveraged to reduce malpractice risk for insureds.
• Track and trend data sources to identify known, new, and emerging risks.
• Serve as the primary contact for external data sharing projects.

1. Lead Systems/Data Project Assessments, Implementations, and Improvements:

• Lead intradepartmental teams to vet and recommend selection of systems or technology products including vendor management.
• Represent the department on cross-functional teams involving technology or software solutions for the line of business, segment, or enterprise.
• Serve as the department liaison with Actuary departments and data scientists.
• Develop and implement consistent metrics, policies, and procedures setting clear expectations with stakeholders and ensure risk management analytics and operations services are meeting performance metrics.
• Develop, implement, and manage maintenance of RM insured benchmark reports to quantitively measure year over year results and effectiveness of prescribed risk reduction strategies.
• Develop, implement data collection and quality tools (assessments, helpline, and claims data) that drive and support innovative risk management education, publications, and other services to reduce/mitigate insureds claims.

1. Secondary Duties and Responsibilities:

• Collaborate with RM Regional Leaders and AVP to develop the department’s annual operating plan, strategic goals, and the annual budget.
• Other duties as assigned.

What we're looking for:

• Bachelor’s degree required; graduate degree preferred.
• Ten plus years of progressive experience in healthcare, leadership risk management/consulting, healthcare litigation, healthcare data science/data analytics, or similar field required including three years prior supervisory experience.
• CPHRM preferred.
• Strong management and leadership skills, with ability to recruit, manage, set clear direction, and continuously motivate high-performing teams.
• Experience and knowledge in risk management, clinical compliance, quality improvement and patient safety required.
• Excellent analytical, verbal and written communications required and effective presentation skills, including public speaking.
• Proven leadership and relationship management expertise.
• Excellent problem-solving, technology, and analytical skills.
• Robust Microsoft Office Suite skills required.
• Knowledge of advanced reporting/business intelligence systems or data warehouse technologies required. Experience with relational database management design or database programming language preferred.
• Willingness to attend and participate in evening, overnight, and weekend meetings, programs, seminars, etc.
• The ability to lead with risk-based knowledge, confidence, and effective partnerships is critical.

#LI-Remote

We are committed to providing a dynamic and inclusive environment where everyone can do their best work and grow personally and professionally.

For that reason, we partner with The Predictive Index (PI) – an organization equally committed to improving the working lives of people, to help us hire the best talent by providing additional insight about one’s work style.

The position you applied to requires completion of two assessments prior to being scheduled to interview with a hiring manager. A Talent Acquisition team member may review your application and contact you before the assessment is complete. These assessments are Behavioral and Cognitive (internal candidates will only receive the Behavioral assessment), and each assessment takes less than 12 minutes to complete.

After submitting your application, you will receive two emails from The Predictive Index inviting you to complete each of these assessments (please check your SPAM or Junk email folder if you do not see these emails in your inbox).

Position Salary Range $98,781.00 - $163,004.00. The salary range displayed represents the entirety of the pay grade for this position. Most candidates will start in the bottom half of the range. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have, your location, and comparison to other team members already in this role. Build your career with us and enjoy access to a best-in-class benefits program.