Manager, RHC Services

Lincare Holdings Inc.; Livonia (MI); Sur place; USD 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Tuition reimbursement

Employee discounts

Résumé du poste

Lincare Holdings Inc. is seeking a Services Manager to ensure training and compliance for Healthcare Specialists in equipment setup, policies, and protocols. The role covers clinical services per accreditations and company standards, with emphasis on patient education and record-keeping.

Responsibilities include maintaining knowledge of respiratory homecare, supporting staff with technical issues, and coordinating site visits to ensure quality and regulatory compliance across locations.

Qualifications

• Minimum of five years in home healthcare.
• Must be a clinician authorized within scope of practice as established by state law or national board.
• CRTs and RRTs are required.

Responsabilités

• Ensure policy and accreditation compliance across the organization.
• Train Healthcare Specialists on equipment Setup policies and protocols.
• Maintain complete patient records in accordance with standards and prescriber instructions.
• Provide ongoing quality improvement and support for clinical investigations.
• Visit locations to assess performance and drive corrective actions.

Connaissances

Human relations

Computer literacy

Description du poste

The RHC ServicesManager ensures Healthcare Specialists are trained on equipment setup policies and protocols and clinical services as definedby the accrediting bodies and Company documentation standards. Equipment may include highly technicalequipment such as ventilators, apnea monitors, and CPAP/Bi-level units.

• Ensures employee compliance with Lincare policies, procedures, protocols, and accreditation standards
• Makes certain that patient education is an intricate part of the patient care activity and is performed inaccordance with the patient needs and Lincare's policy
• Ensures that complete and professional patient assessments are performed in accordance with Lincare's policies and procedures and pursuant to prescriber instructions
• Maintains current knowledge of respiratory homecare techniques and relevant respiratory therapy concepts
• Represents Lincare through professional personal appearance, patient care activities, and content of writtenreports
• Ensures the maintenance of patient records in complete and organized manner and in compliance withaccreditation standards
• Maintains department expenses within limits as determined by supervisor
• Participates in in additional activities as requested by management
• Maintains knowledge of the respiratory market and assists with technical support for staff
• Provides updated information to supervisor in a timely manner
• Ensures compliance with federal, state, and local regulations (i.e. DOT, OSHA, DEA, EEO), as well as internal Lincare policies and procedures
• May perform equipment setups as needed in accordance with Lincare policy, but does not act as a replacement for center staff either permanently or on a temporary basis
• Maintains ongoing quality improvement programs as directed by Lincare's policies and procedures
• Assists with clinical internal investigations related to alleged or perceived improprieties or policy/regulatory violations
• Performs site visits and chart audits in assigned territory
• Target is to visit each location twice in a rolling 12-month period
• Determines the root cause of identified deficiencies, creates and monitors corrective action plans
• Participates in outside inspections by licensing agencies or accrediting bodies in person when feasible or otherwise by phone/video
• Assists the SHCM and NHCM in creating corrective actions when necessary and responding to identified deficiencies
• Assists the clinical and compliance departments with investigations
• Submits monthly reports that include trends identified during site visits
• Participates in regional quality improvement meetings

Qualifications.

Work Experience

• Minimum of five years in home healthcare, Required
• Must be a clinician authorized within scope of practice (as establishedby applicable state law or if none, by the applicable national board)
• CRT, RT,RN, Required

Knowledge, Skills, and Abilities

• Must have excellent human relations to interface with prescribers, patients, and employees toprovide advice and direction
• Must be computer literate

Licenses and Certifications

• Must remain certified, registered, orlicensed by the applicable state and/ornational board governing clinicalpractice or as otherwise permitted by law, Required
• In all states, CRTs and RRTs are qualifiedfor this position, Required
• Subject to state law/regulation, otherclinicians may also be qualified for thisposition,Required
• If applicable, based on the requirements ofstate, in addition to a valid statelicense, current National Board ofRespiratory Care Credentials may also berequired for CRTs and RRTs, Required

Lincare offers employees a variety of competitive benefits that include ongoing training and advancement opportunities. Employees can also qualify for comprehensive medical, dental, and vision coverage, as well as paid time off, retirement savings, tuition reimbursement, and more. There are also a generous employee referral program and a wide array of employee discounts to take advantage of.

EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Lincare is an equal opportunity employer, access and affirmative action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, creed, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Lincare provides reasonable accommodations for qualified individuals with disabilities. Because Lincare believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes. AA/EOE, M/F/Disabled/Veterans