Manager, RHC Services

Lincare Holdings; Clearwater (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Lincare Holdings is seeking a Services Manager for RHC to oversee compliance with policies, accreditation standards, and prescriber instructions, ensuring patient education and quality care in home healthcare across the region.

The role monitors patient records, regulatory adherence, conducts site visits, and supports clinical investigations, focusing on improving quality and coordinating with SHCM/NHCM and staff.

Qualifications

• Must have excellent human relations to interface with prescribers, patients, and employees to provide advice and direction.
• Must be computer literate.

Responsibilities

• Ensures employee compliance with Lincare policies, procedures, protocols, and accreditation standards.
• Ensures patient education is integrated into patient care per prescriber instructions and policy.
• Maintains complete and professional patient assessments per policies and procedures.
• Maintains knowledge of respiratory homecare techniques and related concepts.
• Represents Lincare professionally through patient care activities and reports.
• Maintains patient records in a complete, organized manner and in compliance with accreditation standards.
• Participates in site visits and chart audits; identifies root causes of deficiencies and tracks corrective actions.
• Participates in inspections by licensing or accrediting bodies; assists with corrective actions.
• Submits monthly reports highlighting trends from site visits and participates in regional quality meetings.

Skills

Excellent human relations

Computer literate

Job description

The RHC ServicesManager e

• Ensures employee compliance with Lincare policies, procedures, protocols, and accreditation standards
• Makes certain that patient education is an intricate part of the patient care activity and is performed inaccordance with the patient needs and Lincare's policy
• Ensures that complete and professional patient assessments are performed in accordance with Lincare's policies and procedures and pursuant to prescriber instructions
• Maintains current knowledge of respiratory homecare techniques and relevant respiratory therapy concepts
• Represents Lincare through professional personal appearance, patient care activities, and content of writtenreports
• Ensures the maintenance of patient records in complete and organized manner and in compliance withaccreditation standards
• Maintains department expenses within limits as determined by supervisor
• Participates in in additional activities as requested by management
• Maintains knowledge of the respiratory market and assists with technical support for staff
  • Provides updated information to supervisor in a timely manner
• Ensures compliance with federal, state, and local regulations (i.e. DOT, OSHA, DEA, EEO), as well as internal Lincare policies and procedures
  • May perform equipment setups as needed in accordance with Lincare policy, but does not act as a replacement for center staff either permanently or on a temporary basis
• Maintains ongoing quality improvement programs as directed by Lincare's policies and procedures
• Assists with clinical internal investigations related to alleged or perceived improprieties or policy/regulatory violations
• Performs site visits and chart audits in assigned territory
  • Target is to visit each location twice in a rolling 12-month period
  • Determines the root cause of identified deficiencies, creates and monitors corrective action plans
• Participates in outside inspections by licensing agencies or accrediting bodies in person when feasible or otherwise by phone/video
  • Assists the SHCM and NHCM in creating corrective actions when necessary and responding to identified deficiencies
• Assists the clinical and compliance departments with investigations
• Submits monthly reports that include trends identified during site visits
• Participates in regional quality improvement meetings

Work Experience

• Minimum of five years in home healthcare, Required
• Must be a clinician authorized within scope of practice (as establishedby applicable state law or if none, by the applicable national board)
  • CRT, RT,RN, Required

Knowledge, Skills, and Abilities

• Must have excellent human relations to interface with prescribers, patients, and employees toprovide advice and direction
• Must be computer literate

Licenses and Certifications

• Must remain certified, registered, orlicensed by the applicable state and/ornational board governing clinicalpractice or as otherwise permitted by law, Required
• In all states, CRTs and RRTs are qualifiedfor this position, Required
• Subject to state law/regulation, otherclinicians may also be qualified for thisposition,Required
• If applicable, based on the requirements ofstate, in addition to a valid statelicense, current National Board ofRespiratory Care Credentials may also be required for CRTs and RRTs, Required