Manager, Revenue Cycle(EPIC Reporting)

8350 Oak Street Health MSO LLC; Illinois; Hybrid; USD 66,000 - 146,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking an experienced leader to oversee billing operations and guide smaller teams responsible for daily workflows, including electronic eligibility responses, claim timing, and payment posting.

You will document processes for clarity and compliance, collaborate with cross-functional leaders to improve the clean claim rate, and ensure accurate, timely billing in a complex healthcare environment.

Qualifications

• 5-7 years of healthcare management experience leading a team.
• Experience overseeing projects and process improvements with tight timelines.
• Experience with legal and compliance partners in billing guidelines.

Responsibilities

• Lead billing operations and manage day-to-day activities.
• Develop a team focused on eligibility responses, timely billing, and payment posting.
• Create documentation to ensure efficient, accurate, compliant workflows.
• Collaborate with cross-functional leadership to improve clean claim rate.

Skills

Healthcare leadership

Team leadership

KPI reporting

Project oversight

Education

Bachelor's Degree

Tools

Epic PB Resolute

Slicer Dicer

Workbench Reporting

Microsoft Excel

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

Leadership and Team Management: Provide leadership to critical aspects of billing operations while managing smaller teams responsible for day-to-day operations.

Team Development: Develop a team focused on managing electronic eligibility responses, timely billing of claims, accurate payment posting, and utilizing an optimized insurance follow up process.

Process Documentation: Create process documentation providing clear communication to ensure efficient, accurate, and compliant billing workflows.

Cross-Functional Collaboration: Work alongside other business leadership to provide consistent billing guidance and improve the clean claim rate.

Required Qualifications

Candidates will need to have a minimum of 5-7 years of professional experience in healthcare management leading a team of individual contributors. Experience in oversight of projects and processes that require complex resolution within both short and long term timelines. Experience working with legal and compliance partners in support of maintaining proper billing and coding guidelines. Baseline discipline experience as a business analyst, report writer, project manager or similar role. Monitor KPIs and report on variances, risks and improvement process opportunities.

Preferred Qualifications

Epic Professional Billing (PB Resolute) experience Epic PB reporting (Slicer Dicer, Workbench Reporting) AAPC certification (CPB, CPC or CRC) Proficiency in Microsoft Office tools (Word, Excel, PowerPoint) Excellent written and oral communication skills including development and maintenance of Standard Operating Procedures (SOP), Ability to analyze and interpret various status and outcome reports to provide actionable insights to senior leadership.

Education

Bachelor's Degree preferred

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is: $66,330.00 - $145,860.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Benefits

Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

Application Deadline

We anticipate the application window for this opening will close on: 10/25/2026

Equal Opportunity

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Company Culture

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.