Manager, Global Retail Development & Operations - MAC & Bobbi Brown

The Estée Lauder Companies Inc.; New York (NY); On-site; USD 85,000 - 139,600; Full time

Benefits offered by this job

Participation in a competitive bonus program

Share incentive plan

Job summary

The Estée Lauder Companies Inc. is looking for a Manager, Commercial Retail Development for MAC & Bobbi Brown. This role involves supporting the evolution of retail business models and managing global project proposals. You'll work closely with various teams to ensure cohesion across DTC and Wholesale distribution.

Ideal candidates should have over 7 years in retail development, strong analytical skills, and a degree in Business Administration. Salary ranges from $85,000 to $139,600 plus bonuses.

Qualifications

• 7–10+ years in retail business development, operations, or business planning.
• Experience in retail execution and structured project management.
• Strong analytical skills to interpret data and develop frameworks.

Responsibilities

• Support development of global retail business models.
• Lead project management for global retail proposals.
• Conduct analysis to support distribution rationalization.

Skills

Retail business development

Project management

Analytical skills

Commercial acumen

Education

Undergraduate degree in Business Administration or related field

MBA preferred

Job description

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products. The company’s products are sold in approximately 150 countries and territories under brand names including Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, The DECIEM family of brands (The Ordinary and NIOD), and BALMAIN Beauty.

Position Overview

The Manager, Commercial Retail Development – MAC & Bobbi Brown supports the development and evolution of global retail business models across both brands. This role focuses on advancing commercial retail formats, distribution modeling, global assortment optimization by channel and format, and omni‑channel integration to ensure cohesive and future‑ready retail ecosystems across DTC/Wholesale distribution. In partnership with the Director of Commercial Operations & Global Retail Execution and the Executive Director of Global Retail, this role contributes to building scalable commercial retail frameworks that align with productivity standards, profitability targets, and brand execution. This role also serves as a project management lead for global retail project proposals, ensuring structured intake, communication, documentation, modeling and cross‑functional alignment as retail initiatives move from concept through evaluation and implementation.

Key Responsibilities

Global Retail Formats & Business Model Development

• Support development of global retail format architecture and typologies across MAC & Bobbi Brown
• Contribute to 360° retail business model frameworks, including sales parameters, cost & investment structure inputs, services integration, assortment density, and space allocation ranges
• Align retail format development with established productivity benchmarks and capital guardrails
• Partner with Store Design, Visual Merchandising, Finance, and Regional teams to ensure commercial viability and format consistency
• Support integration of retail formats within each market’s broader commercial ecosystem to enable globally consistent, locally relevant operations

Retail Project Intake Management

• Serve as a project management lead for global retail project proposals across both brands
• Own communication flow, follow‑ups, and tracking of project milestones
• Facilitate cross‑functional meetings and maintain structured documentation
• Curate and organize project materials, briefs, and evaluation documents
• Maintain clear visibility of proposal status, risks, and dependencies
• Partner with the Director to ensure project alignment with broader commercial execution, established retail models, and performance standards
• Provide structured updates and summaries to support Executive Director strategic decision‑making

Commercial Distribution & Market Modeling

• Support development of global commercial distribution frameworks across DTC/Wholesale channels, including Department Stores, SMC, and other wholesale partners
• Model optimal channel mix and market‑level distribution priorities
• Conduct analysis supporting distribution rationalization scenarios
• Support door strategy modeling and channel penetration assessments
• Provide structured analytical inputs to support margin mix optimization and commercial prioritization
• Partner with the Director to align distribution modeling with measurable execution realities
• Partner with the Assistant Manager, Commercial Performance & Portfolio Analytics to incorporate centralized data, reporting and insights into retail model development

Global Assortment Optimization by Channel & Format

• Support development of global channel‑ and format‑specific assortment recommendations aligned to brand strategy
• Translate brand product strategy into retail‑specific assortment frameworks and recommendations
• Craft assortment density, core vs. seasonal balance, and channel‑specific SKU strategies
• Align assortment recommendations with retail formats, VM choreography, and store design principles
• Drive structured global implementation in partnership with Retail leadership and regional teams
• Contribute to ongoing refinement of assortment optimization based on commercial performance insights

Omni‑Channel Selling & Digitization Integration

• Support integration of physical retail formats with Brand.com and omni‑channel ecosystem
• Contribute to omni‑channel selling frameworks that enhance cross‑channel synergy
• Ensure retail business model development builds a platform to support long‑term DTC evolution
• Partner cross‑functionally to support digitization initiatives enhancing retail‑commercial integration

Key Internal & External Linkages

• Global Retail
• Regional Brand & Retail Teams
• Global Marketing
• Visual Merchandising & Store Design
• Finance
• Ecommerce / Online partners
• Consumer Insights & Analytics
• Education / Artistry

Qualifications

• 7–10+ years in retail business development, operations, business planning, or structured PMO environments
• Experience in retail execution, commercial modeling, or structured project management
• Demonstrated project management experience supporting cross‑functional initiatives
• Strong analytical skills with ability to interpret data and develop actionable frameworks
• Understanding of DTC and multi‑channel retail ecosystems
• Ability to manage multiple initiatives with disciplined follow‑through
• Strong commercial and financial acumen

Education

• Undergraduate degree in Business Administration or related field
• MBA preferred

Competencies

• Structured project management discipline
• Execution‑focused and analytical mindset
• Strong commercial acumen
• Collaborative and cross‑functional orientation
• Detail‑oriented with strong organizational skills
• Clear written and verbal communication

Pay Range

The anticipated base salary range for this position is $85,000.00 to $139,600.00. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program and the share incentive plan.

Equal Opportunity Employer

It is the Company’s policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact [e-mail].

Michigan Applicants: Persons with disabilities needing accommodations for employment must notify the company in writing of the need for an accommodation within 182 days after the date the person with a disability knew or reasonably should have known that an accommodation was needed.

Philadelphia Applicants: Philadelphia’s Fair Chance Hiring Law.

Rhode Island Applicants: The company is subject to chapters 29‑38 of title 28 of the general laws of Rhode Island and is therefore covered by the state’s workers’ compensation law.