Manager Retail Banking Community

First Citizens Bank; Marshall (MN); On-site; USD 126,000 - 150,000; Full time

Benefits offered by this job

Benefits program

Job summary

First Citizens Bank in Southern Minnesota seeks a Manager Retail Banking to lead a network of branches, providing strategic direction, coaching, and support to high-performing teams. You will drive market growth, deepen client relationships, and develop future leaders while ensuring exceptional client service and strong operational excellence.

You will partner with branch leaders to enhance sales performance, elevate the client experience, and uphold a culture of accountability.

Qualifications

• Bachelor’s Degree and 6+ years in sales, consumer or business lending.
• Or HS Diploma/GED with 10 years in sales, including 3+ years coaching/management.

Responsibilities

• Lead, coach, and develop branch teams to achieve sales, service, and performance goals.
• Build partnerships and drive consumer and small business relationship growth.
• Ensure regulatory compliance and strong operational controls across branches.
• Execute staffing, sales, and business development strategies to grow the market.

Skills

Structured sales process

Retail banking products

Business development

Networking & influence

Education

Bachelor's Degree

High School Diploma / GED

Job description

Overview

At First Citizens Bank, we're proud of a legacy spanning more than 125 years, built on strength, stability, and an unwavering commitment to helping our customers, colleagues, and communities thrive. As we continue to grow, we're seeking leaders who want to make a meaningful and lasting impact.

As a Manager Retail Banking, you will lead a network of branches across Southern Minnesota, providing strategic direction, coaching, and support to high-performing branch teams. This highly visible leadership role is responsible for driving market growth, deepening client relationships, developing future banking leaders, and executing business strategies that deliver exceptional results.

You will partner closely with branch leaders to enhance sales performance, elevate the client experience, strengthen operational excellence, and build a culture of accountability, engagement, and development. Success in this role requires a leader who can balance business performance with people leadership while serving as a trusted ambassador for the bank in the communities we serve.

This position may be based in any First Citizens office location within the Southern Minnesota footprint.

Responsibilities & Qualifications

Duties & Responsibilities:

• Team Leadership: Lead, coach, and develop branch teams to achieve sales, service, and performance goals while fostering a culture of accountability and growth.
• Client Experience & Business Development: Build strong partnerships and encourage meaningful client conversations that identify opportunities to grow consumer and small business relationships.
• Operations & Risk Management: Ensure compliance with banking regulations, policies, and procedures while maintaining strong operational controls and efficient branch operations.
• Market Performance: Execute staffing, sales, and business development strategies to drive market growth, improve performance, and deliver value for clients and the bank.

Position Specific Skills

• Application of a structured sales process
• Knowledge of retail banking products and services
• Business development
• Networking and building centers of influence

Minimum Required Education And Experience

Bachelor's Degree and 6 years' experience OR High School Diploma or GED/Equivalent and 10 years' experience in sales, consumer or business lending, including 3 years sales coaching or sales management

Additional Information

If hired in Minnesota, the base pay for this position is generally between $126,000 and $150,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.