Manager Retail Banking

Clearview Federal Credit Union; Pittsburgh (Allegheny County); On-site; USD 70,000 - 100,000; Full time

Job summary

Clearview Federal Credit Union is seeking a Manager Retail Banking to lead the financial center’s performance, culture, and results, aligning sales, service, and operations to deliver outstanding member experiences. You will develop your team, strengthen community presence, and drive growth by partnering with local employers and organizations while upholding risk controls and operational excellence.

This role emphasizes coaching, accountability, and collaboration across departments to sustain

Qualifications

• Two or more years of experience leading a team in the banking industry.
• Two or more years of experience leading a team in consistently achieving sales goals in a performance-driven environment.
• Bachelor’s degree in business, finance, or related field preferred.

Responsibilities

• Drive financial center sales and growth by executing strategies aligned with credit union goals and local market opportunities.
• Lead a consultative sales culture and build partnerships with community organizations, employers, and small businesses to generate new opportunities.
• Lead and develop a high-performing team focused on sales, service, and member success.
• Coach employees using performance metrics, feedback, and development planning to strengthen results and support career growth.
• Oversee daily financial center operations including security procedures, cash management, and audits.
• Partner with Operations, Risk, and Compliance to ensure policies, procedures, and controls are followed.
• Represent Clearview in the community and build relationships that drive growth and member engagement.
• Foster an inclusive, engaged culture and use member feedback to continuously improve the financial center experience.

Skills

Team leadership

Sales leadership

Community partnerships

Communication

Relationship building

Excel

Word

Education

Bachelor’s degree in business/finance or related field

Job description

As Manager Retail Banking you lead the financial center’s performance, culture, and results. You align sales, service, and operations to deliver exceptional member experiences while developing your team and strengthening Clearview’s presence in the community. We have multiple roles available including; Strip District, Brentwood, Robinson, Kennedy, and Delmont.

What You’ll Do

• Drive financial center sales and growth by executing strategies aligned with credit union goals and local market opportunities.
• Lead a consultative sales culture and build partnerships with community organizations, employers, and small businesses to generate new opportunities.

Develop and Lead Your Team

• Lead and develop a high-performing team focused on sales, service, and member success.
• Coach employees using performance metrics, feedback, and development planning to strengthen results and support career growth.

Ensure Operational Excellence

• Oversee daily financial center operations including security procedures, cash management, and audits.
• Partner with Operations, Risk, and Compliance to ensure policies, procedures, and controls are followed.

Strengthen Community and Member Relationships

• Represent Clearview in the community and build relationships that drive growth and member engagement.
• Foster an inclusive, engaged culture and use member feedback to continuously improve the financial center experience.

What You Bring

• Two or more years of experience leading a team in the banking industry.
• Two or more years of experience leading a team in consistently achieving sales goals in a performance-driven environment.
• Bachelor’s degree in business, finance, or related field preferred.
• Demonstrated ability to drive results in a sales-driven environment and lead through coaching, accountability, and collaboration.
• Ability to balance risk management, financial performance, and exceptional member experience.
• Strong business development mindset with experience building partnerships across teams.
• Excellent communication, relationship-building, and influencing skills.
• Proficiency in Microsoft Word and Excel.

Why Join Us

At Clearview, we’re all about people helping people. You’ll work in a diverse, supportive, and growth-focused environment with access to ongoing training and the opportunity to make a real impact, every single day.

Working Hours

Schedule aligned with business needs and financial center hours of operation.

Monday - Friday : 9am- 6pm

Saturday: 9am- 2pm

Clearview is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity and/or expression, age, disability, genetic information, familial status, military status, or any other characteristic protected by applicable federal, state, or local law. This commitment applies to all employment practices, including recruitment, hiring, promotion, compensation, benefits, training, and termination. We provide reasonable accommodations as required by law