Manager, Reporting & Insights

alcon; Fort Worth (TX); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Flexible time off

Travel up to 10%

Job summary

Alcon is seeking a Digital Solutions Manager, Reporting & Insights to accelerate the evolution of digital capabilities across R&D. This hands-on, business-embedded role will configure and enhance platforms, develop agents, improve decision making, and drive productivity in an on-site role in Fort Worth, TX or Johns Creek, GA.

You'll partner with stakeholders, translate needs into use cases, build dashboards and reports with Power BI, and lead delivery from design to adoption, ensuring value

Qualifications

• Bachelor's Degree or equivalent years of directly related experience.
• 5 Years of Relevant Experience.

Responsibilities

• Partner with R&D stakeholders to understand strategies, workflows, data, user needs, and pain points.
• Translate business needs into use cases, requirements, prototypes, and roadmaps.
• Develop and configure fit-for-purpose solutions within platforms and engage IT when needed.
• Design and develop interactive dashboards, reports, and visualizations for strategic decisions.

Skills

Analytical thinking

Stakeholder communication

Business process improvement

AI-enabled solutions

Education

Bachelor's Degree or equivalent

Tools

Power BI

Power Platform

Tableau

QuickSight

SageMaker

Job description

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

Alcon is seeking a Digital Solutions professional, Manager, Reporting & Insights to accelerate the evolution of digital capabilities across R&D. This hands‑on, business‑embedded role will combine expertise in project and portfolio management platforms, analytics, automation, and AI to configure and enhance business and scientific tools, develop agents, improve decision making, streamline processes, and increase organizational productivity.

This role is on‑site in our Johns Creek, GA or Fort Worth, TX location and a typical day would include:

• Partner with R&D stakeholders to understand strategies, workflows, data, user needs, and operational pain points.
• Identify, assess, and prioritize opportunities for digital solutions based on business value, feasibility, risk, and reusability.
• Translate business needs into clear use cases, process designs, requirements, prototypes, and product roadmaps.
• Develop and configure fit‑for‑purpose solutions within approved business and scientific platforms and engage IT when enterprise engineering, integration, security, validation, deployment, or production support is required.
• Serve as the business solution lead throughout delivery, maintaining alignment to intended outcomes and championing adoption, value realization, and continuous improvement.
• Configure workflows, forms, fields, templates, calculations, permissions, notifications, reports, dashboards, and other platform capabilities within approved guardrails.
• Evaluate enhancement requests, troubleshoot business‑process and configuration issues, test changes, maintain documentation, and support user training and adoption.
• Act as a business platform expert and product partner, working with IT and vendors on upgrades, integrations, security, environment management, and technical issues that extend beyond business configuration.
• Design and develop interactive dashboards, reports, and visualizations that support strategic and operational decision making.
• Leverage modern analytics tools to transform complex data into actionable insights.

What You'll Bring to Alcon:

• Bachelor's Degree or Equivalent years of directly related experience (or high school +13 yrs; Assoc.+9 yrs; M.S.+2 yrs; PhD+0 yrs)
• The ability to fluently read, write, understand and communicate in English
• 5 Years of Relevant Experience

Preferred Qualifications

• Experience partnering with business functions to improve processes or deliver digital products, business applications, analytics, automation, or AI‑enabled solutions.
• Experience developing reports, dashboards, or business intelligence solutions.
• Strong analytical and problem‑solving skills.
• Demonstrated ability to discover business needs, challenge assumptions, define use cases, and translate requirements into practical solution designs.
• Ability to communicate effectively with both technical and non‑technical stakeholders.
• Ability to work effectively across business and IT boundaries, with a clear understanding of when to build within the business and when to engage enterprise technical partners.
• Hands‑on experience administering or configuring project and portfolio management platforms, including workflows, forms, fields, permissions, reports, dashboards, or related business capabilities.
• Experience with Microsoft Power Platform, Power BI, Microsoft Fabric, Tableau, QuickSight, SageMaker, or related technologies.
• Experience building or supporting Copilot agents, AI assistants, chatbots, or automation solutions.
• Familiarity with Microsoft 365 development capabilities and automation frameworks.
• Experience with SQL, data modeling, APIs, or low‑code development platforms.
• Experience working in regulated industries such as medical devices, pharmaceuticals, healthcare, or life sciences.
• Experience with R&D, project portfolio management, product development, scientific, or other complex business processes.

How You Can Thrive at Alcon:

• See your career like never before with focused growth and development opportunities
• Join Alcon's mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!
• Alcon provides a robust benefits package including health, life, retirement, flexible time off and much more.
• Travel - up to 10%

Alcon Careers. See your impact at alcon.com/careers