Manager Rehabilitation Services

Carolinas Medical Center; Sheboygan (WI); On-site; USD 70,000 - 106,000; Full time

Job summary

Carolinas Medical Center is seeking a Rehabilitation Services Department Manager in Sheboygan, WI. This full-time role oversees rehab operations across multiple sites, ensuring referral management, profitability, and quality outcomes.

Responsibilities include staff leadership, budgeting, compliance, and collaboration with regional leadership to meet patient needs and drive performance metrics, while aligning with organizational goals for the Rehab Network.

Qualifications

• Demonstrated leadership and people management skills.
• Strong project management and process improvement abilities.
• Excellent communication, interpersonal, and organizational skills.

Responsibilities

• Manages department operations for rehab services across multiple sites and clinics.
• Oversees referral management and profitability of clinics.
• Ensures quality, outcomes, and patient satisfaction benchmarks with regional leadership.
• Directs staff and clinical leads; ensures staff training and core competencies.
• Develops weekly/monthly reports to track productivity and growth.
• Ensures billing compliance and maximizes reimbursement; understands billing processes.

Skills

Leadership

Project management

Communication

Team building

Time management

Customer service

Conflict resolution

Education

Bachelor's degree in Physical Therapy / OT / Speech Pathology / Business / Health Care Administration

Job description

Department

37500 AMC Sheboygan County - Administration: Rehabilitation

Status

Full time

Benefits Eligible

Yes

Hou rs Per Week

40

Schedule Details/Additional Information

Typically Monday - Friday, AMCSC Acute Care, AMCSC Hospital at Home Rehab, & Sheboygan Southside Outpatient Rehab Team oversight.

Pay Range

$51.05 - $76.60

Major Responsibilities

• Manages the department operations of rehab services which may will include multiple sites and types of clinical care. Responsible for the referral management and profitability for the multiple clinics.
• Executes the system standards to all activities related to achieving all quality, program outcomes, process/performance improvement, and patient satisfaction benchmarks. Colborates with regional leadership to ensure the Rehab needs are met within the area.
• Manages the day to day activities of all support and clinical staff and/or assigned clinical leads to ensure all patients within area have received the needed services. Ensures staff competencies and works with local and regional level to complete staff training and core competencies.
• Manages all sites productivity, growth targets, quality outcomes consistent measure to drive performance. In collaboration with regional leadership, will develop growth tactics and develop reports to measure them on a weekly and/or monthly basis.
• Ensure compliance with documentation, billing/fee structure and pre-admitting staff to maximize reimbursement and minimize denials for all services at the clinic/site. Assumes responsibility to understand all aspects of billing and ensures all staff understand this key competency.
• Implements sites goals and KRA objectives that support the strategic vision of the Rehab Network. Partner with all key stakeholders to meet all site specific and cultural community needs.
• Partners with other leadership on operational and clinical issues that facilitates the vision of the right level of care for all therapy patients. Collborates with PAN leadership to establish and achieve key result area initialtives.
• Ensures that all sites meet local, state and federal compliance standards, guidelines and practices. Ensure DNV compliance or proper accrediting agency.
• May include clinical patient care or direct front line work to support the daily operations.
• Monitors physician referral trends and adjusts strategies accordingly. Addresses outliers with a consistent plan and approach.
• Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
• Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.

Licensure

Physical Therapist OR Speech Language Pathologist OR Occupational Therapist

Education/Experience Required

Bachelor's Degree in Physical Therapy, or Bachelor's Degree in Occupational Therapy, or Bachelor's Degree in Speech Pathology or, Bachelor's Degree in Business or, Bachelor's Degree in Health Care Administration Typically requires 5 years of experience in providing clinical therapy services in a rehabilitation setting. Includes 1 year of supervisory experience in management of staff, budgets and multiple rehabilitation functions at the supervisory or manager level.

Knowledge, Skills & Abilities Required

Demonstrated leadership skills including project management, decision making, delegation, prioritization, team building, time management, customer service, and conflict resolution. Intermediate computer skills including use of Microsoft Office or similar products. Excellent communication, interpersonal, and organization skills Physical Therapist license issued by the state in which the team member practices, or Occupational Therapist license issued by the state in which the team member practices, or Speech-Language Pathology license issued by the state in which the team member practices

Physical Requirements and Working Conditions

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive l