Manager, Records and Information Management

Metropolitan Council; Saint Paul (MN); On-site; USD 64,000 - 104,000; Full time

Job summary

Metropolitan Council seeks a Manager of Records and Information Management to lead the enterprise records program, supervise staff, and drive governance across divisions. You will shape retention policies, data classification, and legal hold capabilities while coordinating with the Minnesota State and internal stakeholders.

The role requires a background in records management or related field, strong supervisory skills, and experience with Microsoft 365 tools such as SharePoint and Teams.

Qualifications

• Combination of education and experience in records management or related field.
• Supervisory or management experience is required.
• Knowledge of data practices and retention scheduling is preferred.

Responsibilities

• Lead the Records and Information Management program and staff.
• Develop and maintain policies, procedures, retention schedules, inventories.
• Coordinate enterprise technology for retention management and data classification.
• Collaborate with divisions and external partners for program initiatives.
• Oversee vendor communications, budgets, and service quality.
• Provide training and communications on records management.
• Support compliance with state records laws and governance standards.

Skills

Records management

Governance

Data retention

Project management

Staff supervision

Communication

Education

Bachelor's degree or higher

Associate degree

High school diploma/GED

Tools

SharePoint

Teams

OneDrive

Planner

Project

Job description

Manager, Records and Information Management

We are the Metropolitan Council, the regional government for the seven-county Twin cities metropolitan area. We plan 20 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services.

More information about us is on our website.

We are committed to hiring and supporting a diverse workforce that reflects the communities we serve.

Enterprise Content Management

Enterprise Content Management is responsible for document management within the Council organization and compliance with state and federal requirements and best practices.

How your work would contribute to our organization and the Twin Cities region

The Manager, Records and Information Management is a first-line management role that leads the Council's Records and Information Management program, overseeing its architecture, operations, and the staff responsible for implementing enterprise-wide records management practices and associated technologies. This position drives program development, technology governance, and cross-department collaboration and workflows to ensure compliance with state records laws. This position supervises Council employees.

• Manages direct reports, including onboarding, goal setting, work direction, performance evaluation, mentoring, coaching, recruiting and hiring staff.
• Leads, develops, and maintains the Records and Information Management program, including records policies and procedures, Council retention schedules, records inventories, and destruction logs.
• Serves as the primary liaison with the State of Minnesota to update and secure official approval of the Council's retention schedule.
• Drives the adoption of enterprise technology to automate retention schedule management, data classification, and legal hold capabilities, and consults with technology owners to ensure systems meet data retention requirements.
• Manages vendor communication, workflows, deliverables, and budgets for records storage and scanning services.
• Develops and maintains records management training and communication plans and works with records liaisons across divisions and with professional groups to carry out program initiatives.
• Performs other duties as assigned to support department objectives.

Education/Experience

Any of the following combinations of completed education (in public administration, information technology, library science, history, or business administration, or closely related field) and experience (in records management, the classification and management of information, or related field).

• High school diploma/GED with nine (9) years of work experience, including two (2) years of supervisory/management experience.
• Associate degree with seven (7) years of work experience, including two (2) years of supervisory/management experience.
• Bachelor's degree or higher with five (5) years of work experience, including two (2) years of supervisory/management experience.

What additional skills and experience would be helpful in this job (desired qualifications)

• Certified Records Analyst (CRA) or Certified Records Manager (CRM).
• Graduate degree in public administration, information technology, library science, history, or business administration.
• Knowledge of the Minnesota Government Data Practices Act and related records management laws, including Minn. Stat. 15.17.
• Knowledge of records management lifecycle, industry best practices, and trends in public agencies.
• Knowledge of library and information science techniques related to records management, data classification, and data governance.
• Knowledge of enterprise technology environments, including system architecture, storage solutions, and workflow automation.
• Knowledge of project management processes, resource allocation, and budgeting.
• Knowledge of the principles and practices of supervision, staff development, and performance management.
• Skill in developing solutions and managing projects using Microsoft 365 tools, including SharePoint, Teams, OneDrive, Planner, and Project.
• Skill in communicating program vision and reporting progress and status through presentations, charts, graphs, and other analytical tools.
• Skill in staff utilization tracking, workload balancing, influence management, and negotiation.
• Ability to lead and manage a team, define and communicate priorities, and mentor and coach staff.
• Ability to align and communicate program direction with department leadership.
• Ability to express ideas clearly and concisely, verbally and in writing, and to synthesize complex issues for executive management.
• Ability to promote equity, value differences, and maintain positive working relationships, including in the face of conflict.

What you can expect from us

1. We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
2. We encourage our employees to develop their skills through on-site training and tuition reimbursement.
3. We provide a competitive salary, excellent benefits and a good work/life balance.

More about why you should join us!

Union/Salary Grade: MANA / Grade I

FLSA Status: Exempt

Safety Sensitive: No

Full Salary Range: $46.40 - $75.30 hourly / $96,512.00 - $156,624.00 annually

Work Environment

Work is performed in a standard office setting.

The responsibilities listed are typical of the positions included in the job classification; however, not all duties are necessarily performed by each specific position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position. Regular attendance is an essential responsibility.

What steps the recruitment process involves

1. We review your minimum qualifications.
2. We rate your education and experience.
3. We conduct a structured panel interview.
4. We conduct a selection interview.

Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council, you must pass a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor, and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a criminal background check if the job you're applying for is safety-sensitive, is a supervisory or management job, is in Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.

IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Aff… The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women and veterans to apply.

If you have a disability that requires accommodation during the selection process, please email [e-mail].