Manager, (Re)Loved Studio Operations

Tapestry (Coach/Kate Spade); North Bergen (NJ); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Coach in North Bergen, NJ, seeks a Manager, (Re)Loved Studio Operations to oversee NJ Photostudio data, workflows, and cross-functional collaboration. This hybrid role requires 3 days in-office and occasional travel to NYC.

You will drive data-driven decisions, manage timelines, and coordinate stakeholders across imaging and procurement functions. Ideal candidates bring 5+ years in operations, analytics, or logistics, strong Excel skills, and a proactive, strategic mindset.

Qualifications

• 5+ years of related experience across operations, admin, inventory, logistics, or data coordination.
• Proven ability to coordinate cross-functional teams and manage complex workflows.
• Strong attention to detail and accuracy in data and reporting.
• Ability to think strategically and execute tactically in a fast-paced environment.

Responsibilities

• Collect, analyze, and report production data to measure productivity and track weekly deliverables.
• Maintain proactive communication with studio and cross-functional partners regarding project status and risks.
• Oversee data creation workflows and internal image production systems.
• Partner with stakeholders to develop briefs, manage timelines, coordinate approvals, and ensure follow-through.
• Manage sample intake, tagging, tracking, and returns.
• Oversee post-production workflows to ensure quality and efficiency.
• Effectively manage multiple projects with tight deadlines.
• Maintain a safe, organized, and efficient studio environment.
• Process and manage vendor invoices.
• Adapt and succeed in a fast-paced, evolving environment.

Skills

Advanced Excel

Data analysis

Cross-functional

Project management

Attention to detail

Strategic thinking

Job description

Manager, (Re)Loved Studio Operations

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.

Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Primary Purpose: Manager, (Re)Loved Studio Operations will serve as the centralized resource for NJ Photostudio team and cross-functional business partners for Coach (Re)Loved eCommerce imagery. Excellent analytical problem-solving abilities are a must, along with demonstrated skill in decision making, facilitating, influencing, and prioritizing projects. The qualified candidate will be comfortable working independently and enjoys the challenge of unfamiliar tasks; quickly grasping the essence and underlying structure of anything.

This role is based in North Bergen, NJ office and is hybrid with 3 days in the office. Occasional travel to the New York office may be required.

Responsibilities

• Collect, analyze, and report production data to measure productivity and track weekly deliverables
• Maintain clear, proactive communication with studio and cross-functional partners regarding project status, changes, requirements, and potential risks
• Oversee data creation workflows and internal image production systems
• Partner with stakeholders to develop comprehensive creative briefs, manage project timelines, coordinate approvals, and ensure timely follow-through
• Manage sample intake, tagging, tracking, and returns
• Oversee post-production workflows to ensure quality and efficiency
• Effectively manage multiple projects with tight deadlines
• Maintain a safe, organized, and efficient studio environment
• Process and manage vendor invoices
• Adapt and succeed in a fast-paced, evolving environment

Requirements

• 5+ years of related experience across business operations, administrative support, inventory, logistics, supply chain, merchandising, or data coordination
• Advanced Excel skills (Vlookup and Pivot Tables)
• Self-starter mindset with a strong sense of urgency and initiative
• An ability to think both strategically and tactically
• A high level of accuracy with strong attention to detail
• Ability to adapt and learn quicklyAbility to build strong professional relationships and provide exceptional service to internal stakeholders

Our Competencies for All Employees

Courage : Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results : Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly : Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is futu