Manager, RCM Hospital Liaison

UF Health; Gainesville (FL); On-site; USD 95,000 - 135,000; Full time

Job summary

UF Health seeks a Manager of Revenue Cycle Hospital Liaison to bridge revenue cycle and clinical leadership, driving performance analytics and actionable insights. The role consolidates inquiries, analyzes data, and presents findings to leaders, coordinating monthly market meetings and promoting improvements across care locations.

The ideal candidate will have 5+ years in healthcare revenue cycle or PMO leadership, Epic certification preferred and strong communication and organizational skills

Qualifications

• Bachelor’s degree in health admin or related field or equivalent experience.
• Minimum 5 years in healthcare revenue cycle management or PMO leadership.
• Experience designing and implementing revenue-cycle process improvements.
• Proven ability to lead multidisciplinary teams across Finance, Compliance, IT and clinical units.

Responsibilities

• Serve as the bridge between revenue cycle and clinical leadership.
• Analyze departmental and specialty performance data and deliver actionable insights.
• Coordinate monthly meetings with market presidents and drive alignment.
• Promote continuous improvement across care locations and resolve escalations.

Skills

Analytical mindset

Cross-functional leadership

Communication skills

Project management

Education

Bachelor’s degree in health administration or related field

Tools

Epic Certification (Clarity/Cogito)

Power BI Certification

Job description

Overview

The Manager of Revenue Cycle Hospital Liaison serves as the principal bridge between revenue cycle and clinical leadership for revenue cycle performance and analytical insights. This role consolidates revenue cycle inquiries, analyzes departmental and specialty performance data, and delivers actionable insights to both revenue cycle and clinical stakeholders. By functioning as the primary touchpoint for market leaders and coordinating monthly meetings with market presidents, the Manager drives alignment, resolves or escalates clinical questions, and promotes continuous improvement across care locations.

Qualifications

Education

• Bachelor’s degree in health administration, business management, or a related field, or relative experience.

Experience

• Minimum 5'years in healthcare revenue cycle management or PMO leadership, with at least 2'years in a managerial role.
• Proven experience designing and implementing revenue-cycle process-improvement initiatives.

License/Certification/Registration

• Epic certification in one or more revenue cycle reporting modules (Clarity, Cogito) strongly preferred.
• Microsoft Power BI certification a plus.

Other Qualifications

• Proven experience designing and implementing revenue-cycle process-improvement initiatives.
• Demonstrated success leading multidisciplinary teams that coordinate across Finance, Compliance, IT, and clinical units.
• Advanced analytical background in payer data, including experience distilling reimbursement trends into actionable recommendations for clinical and financial leadership.
• Proven ability to motivate a high-performance team, resolve conflicts, and influence cross-functional partners.
• Excellent communication, presentation, and organizational-management skills.