Manager, Quality Management

Sensorex, Inc.; Garden Grove (CA); On-site; USD 125,000 - 140,000; Full time

Benefits offered by this job

401K

Annual bonus

Job summary

Sensorex, Inc. in Garden Grove, CA is seeking a Manager of Quality Management to set the global quality strategy, drive ISO 9001 compliance, and harmonize processes across US and Czech manufacturing sites.

You will lead Quality Engineers, own internal audits, establish KPIs, and partner with Operations and Engineering to improve process capability and customer satisfaction, while ensuring readiness for external audits.

Qualifications

• 5–10 years of quality management experience in manufacturing.
• Experience leading multi-site quality operations.
• Strong ISO 9001 knowledge; ISO 17025/17034 preferred.
• Proficient in root-cause analysis and structured problem solving.
• Excellent organizational, communication, and interpersonal skills.
• Knowledge of metrology, calibration, and quality control concepts.
• Ability to see the big picture and make business-focused decisions.

Responsibilities

• Develop a global quality strategy aligned with organizational objectives.
• Harmonize processes, documentation, and quality standards across sites.
• Lead Quality Engineers and support their professional growth.
• Monitor KPIs (FPY, COPQ, Scrap) and ensure visibility across operations.
• Maintain and continuously improve the ISO 9001 compliant QMS.
• Own customer complaints, corrective actions, and quality escalations.
• Lead internal audit programs and quality management reviews.
• Ensure readiness and execution for external audits.
• Support supplier qualifications, re-qualifications, audits, and corrective actions.

Skills

Quality management

ISO 9001

Root cause analysis

Leadership

Data-driven decisions

Tools

QMS software

Metrology tools

Job description

Help grow a safer, cleaner, healthier future for everyone, every day.

Sensorex Summary

At Sensorex, we believe that even the most complex water analysis should be fast and simple to perform. Sensorex specializes in the design and manufacture of pH and ORP electrodes, conductivity and TDS sensors, and other electrochemical and optical measurement technologies. We’ve developed and introduced leading edge sensing technologies since our initial launch in 1972, and today, we remain focused on the continual advancement of water quality monitoring products.

Trusted by over 250 market leaders in water treatment applications, Sensorex offers industry leading application support and product design services. With our strong legacy of supporting OEMs through custom offerings, as well as domestic and international distribution partners, we deliver a seamless buying experience and fast delivery. In addition to our factory and headquarters in Garden Grove, California, United States, Sensorex also has manufacturing capability in Czech Republic to support of our European customers. We offer localized support with sales and customer service representatives based in the United Kingdom & Czech Republic.

Sensorex is a subsidiary of Halma plc (“Group”) under the Environmental & Analysis Sector. Halma plc is listed on the London Stock Exchange whose purpose is to grow a safer, cleaner, healthier future for everyone, every day! Halma plc has a current market capitalization of approximately £12 billion. The group has nearly 50 businesses operating across three sectors (Medical, Environmental & Analysis, and Safety) in more than 20 countries and major operations in Europe, North and South America, and Asia, supplying customers in 160 countries and employing more than 6,600 people worldwide.

Job Description

The Manager of Quality Management is responsible for setting the overall quality strategy and driving systematic improvements of quality systems globally across both the U.S. and Czech manufacturing sites. The Manager of Quality Management leads the development and continuous improvement of our unified global Quality Management System (QMS), ensures compliance with external ISO standards (ISO 9001) and customer quality requirements, and drives continuous improvement initiatives. The ideal candidate views and leverages QMS as a toolkit to drive improvements in business performance and customer satisfaction.

Key Responsibilities

• Develop and execute a global quality strategy aligned with organizational objectives
• Drive harmonization of processes, documentation, and quality standards across both manufacturing sites
• Lead Quality Engineers and support their professional growth, training, and project ownership
• Select and monitor operational KPIs (FPY, COPQ, Scrap, etc.) and ensure visibility across both operations
• Maintain and continuously improve the ISO 9001 compliant QMS
• Serve as the primary owner of customer complaints, corrective actions, and quality escalations
• Lead internal audit programs and quality management reviews
• Ensure readiness and own execution for external audits
• Support new supplier qualifications, re-qualifications, audits, and corrective actions (SCARs).
• Oversee incoming inspection for both sites, including setting acceptance criteria, establishing sampling plans, managing inspection documentation, and handling of nonconformances
• Partner with Operations and Engineering to resolve production issues and increase process capability
• Align with Sales and Customer Service to support customer complaints, escalations, and replacements

Educational/Experience Requirements

• 5 - 10 years of quality management experience, preferably in manufacturing environments
• Experience leading multi-site quality operations is preferred
• Significant experience with ISO 9001 required, experience with ISO 17025 and/or ISO 17034 is strongly preferred
• Professional experience with root-cause analysis tools and structured problem-solving
• Excellent organizational, communication, and interpersonal skills
• Strong knowledge of metrology, calibration, and quality control concepts
• Ability to see the big picture and determine the best course of action from a business perspective

Compensation

• Competitive benefits package including 401K
• Annual bonuses based on profit growth of the company

#Sensorex

Base salary range $125k - $140k