Manager, Quality (Hybrid)

Hawthorne Gardening Co.; Marysville (WA); On-site; USD 104,000 - 122,000; Full time

Benefits offered by this job

Live Total Health program

401K match up to 7.5%

Stock discount 15%

Adoption assistance up to $30,000

Diversity & Inclusion ERGs

Job summary

ScottsMiracle-Gro in Marysville, WA, is seeking a Quality Manager, LGOR to lead vendor programs and reinforce quality across our manufacturing network. You will drive CAPA, audits, and supplier qualifications while providing cross-functional leadership.

The role emphasizes data-driven quality analytics, continuous improvement, and collaboration with R&D for new product launches. Travel up to 40% to domestic sites is required, with ISO/Six Sigma/ASQ certifications preferred.

Qualifications

• Bachelor's Degree in Science or Engineering required.
• ISO, Six Sigma, ASQ certifications desired.
• Willingness to travel up to 40% to domestic sites to support internal manufacturing, contract sites, and audits.
• 7–10 years of quality or operations experience preferred.
• Vendor management experience including audits, CAPAs, and performance scorecarding.

Responsibilities

• Lead monthly vendor performance meetings and audits across sites.
• Provide dotted-line quality oversight to internal manufacturing sites and contract manufacturers.
• Conduct data analytics reviews to identify defect trends and drive improvements.
• Support new product commercialization and R&D trials ensuring quality standards early in the process.

Skills

Supplier & Vendor Management

Cross-functional leadership

Data analysis

Auditing

Quality improvement

Decision making under ambiguity

Communication

Leadership in manufacturing

Education

Bachelor's Degree in Science or Engineering

Job description

Here at ScottsMiracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. We are looking for a Quality Manager, LGOR who will join our team. The LGOR (Lawns, Gardens, Ortho, Roundup) Quality Manager plays a pivotal role in driving quality excellence by leading complex vendor programs and providing cross‑functional leadership across our manufacturing network.

Responsibilities

• Supplier & Vendor Quality Management: Lead monthly vendor performance meetings, execute comprehensive vendor audits (including site, lab, and traceability audits), validate the robustness of vendor Corrective and Preventive Actions (CAPAs), and manage new supplier qualifications.
• Matrix Leadership & Operations Support: Provide dotted‑line quality oversight to internal manufacturing sites and contract manufacturers through regular biweekly reviews. Act as the primary escalation point for resolving site issues, write product waivers, and develop and implement control plans.
• Quality Analytics & Continuous Improvement: Conduct frequent data analytics reviews to identify defect trends and drive continuous improvement initiatives. Manage specialized strategic project work (e.g., mold management programs) and execute periodic store audits.
• New Product Commercialization & R&D: Support upcoming new product launches by actively participating in cross‑functional project meetings, overseeing R&D trials for new products, and ensuring quality standards are established early in the commercialization process.

Qualifications & Requirements

• Bachelor's Degree, Science or Engineering
• Desired: ISO, Six Sigma, ASQ Certifications
• Willingness to travel up to 40% to domestic sites to support internal manufacturing, contract sites, and audits
• 7-10 Years of experience preferred
• Quality or operations experience preferred.
• Supplier & Vendor Management: Proven track record of managing external vendors and contract manufacturing operations, including performance score‑carding, conducting site audits, and stewarding monthly continuous improvement efforts
• Navigating Ambiguity: Proven capability to manage situational ambiguity, effectively operating and making decisions even when information is incomplete or the formal reporting path is unclear
• Action‑Oriented: Demonstrated ability to take initiative and drive tasks forward with a sense of urgency, enthusiasm, and high autonomy
• Communication & Influence: Excellent verbal and written communication skills, with the ability to effectively articulate complex technical information and collaborate cross‑functionally to get things done
• Data Analysis: Strong practical application of data analysis, including the capacity to organize, interpret, and draw actionable business insights from large data sets
• Auditing Expertise: Established auditing experience to ensure internal and external compliance, identify areas for improvement, and drive corrective actions
• Standardization & Mentorship: Experience developing, standardizing, and delivering quality‑related training and procedures across matrixed or cross‑functional teams
• Manufacturing Experience: Practical manufacturing experience, preferably within process‑oriented environments (e.g., injection molding, fertilizer) or with external contract manufacturing operations

The starting budgeted pay range for this role will generally fall between $103,700.00 - $122,000.00 per year. Scotts will consider various factors in determining the actual pay including your skills, qualifications, experience, and geographical location. In addition to the determined base salary, this role is also incentive eligible under our corporate bonus programs. For remote roles where the final candidate resides in Alaska, California, Colorado, Illinois, New York, Oregon or Washington, state required pay thresholds will be factored into base salary.

ScottsMiracle-Gro believes providing an enriching and engaging employee experience is what sets us apart from other organizations. We recognize our employees are so much more than just their job title so we offer programs and benefits that support them in all aspects of their lives. Our Live Total Health program provides you with options to align to your personal needs. Selections range from medical, dental and vision coverage for you, your spouse/domestic partner and dependents to an outstanding wellness reimbursement program to an unbelievable 401K match (up to 7.5%) as well as a 15% discount on company stock and much more.

We know our talent is our most precious asset and your unique development contributes to our organization’s success now and in the future. Career growth at our company is not always a ladder. It’s much more like a rock climbing adventure. Grow through exploration and experiences rather than a predictable linear path. We value the importance of family. We provide access to Maven Family Planning and up to $30,000 to accommodate for adoption, fertility and surrogacy.

Be part of something bigger by joining one of our Employee Resource Groups focusing on diversity and inclusion, family, education and sustainability: Scotts Women’s Network, Scotts Black Employees’ Network, Scotts Veterans Network, Scotts Young Professionals, Scotts Pride Network (GroPride), Scotts Associates for a Greener Earth (SAGE), Scotts Family TREE and our Associate Boards.

Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace.

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Notification to Agencies: Please note that the Scotts Miracle‑Grove company does not accept unsolicited resumes from recruiters or employment agencies.