Enable job alerts via email!

Manager, Quality Engineering (Reliability Engineering)

Chipotle Mexican Grill

Columbus (OH)

On-site

USD 114,000 - 159,000

Full time

2 days ago

Be an early applicant

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

Chipotle Mexican Grill is seeking a Manager of IT Quality Engineering to lead initiatives that enhance performance and reliability across customer-facing solutions. This role involves developing innovative testing strategies and guiding teams, aiming to improve quality in both digital and in-restaurant environments. The successful candidate will contribute to Chipotle's mission by ensuring excellence in IT solutions and fostering a collaborative culture.

Benefits

Medical insurance

Vision insurance

401(k)

Paid paternity leave

Paid maternity leave

Tuition assistance

Disability insurance

Qualifications

5+ years in an SDET or similar role required.
1-3 years of people management experience preferred.
Proficiency with Agile methodologies.

Responsibilities

Develop and drive implementation of testing strategies.
Guide and mentor direct reports in best practices.
Create and enhance report dashboards.

Skills

Performance testing

Reliability engineering

Test automation

Problem solving

Collaboration

Education

Bachelor's Degree

Tools

AWS

Azure

Splunk

DataDog

Grafana

Manager, IT Quality Engineering (Reliability Engineering)

Get AI-powered advice on this job and more exclusive features.

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

As the Manager, IT Quality Engineering (Reliability Engineering), you will incorporate your experience and skills to develop and drive implementation of innovative performance, load, chaos, and reliability/scalability engineering and test strategies and incorporate them into the development cycle within the Agile teams. This position collaborates with one or more teams and organizations to deliver excellence for all work items within Quality Engineering (Reliability Engineering) across all of Chipotle IT.

LOCATION

This position will be based onsite in our Columbus, OH office. Remote work is not available for this role.

WHAT YOU’LL DO

Directly contribute to Chipotle’s success across our most visible customer-facing solutions both online and in-restaurant.
Cultivate and disseminate knowledge of quality and testing best practices. Guide and mentor direct reports and the organization on best practices and principles as it relates to reliability testing strategies and solutions.
Partner with other QE leaders in the development of the reliability engineering strategy, methodology, discipline, and frameworks to ensure and continuously improve quality, performance, and reliability of assigned products.
Partner with other QE leaders in driving scalable design patterns and implementations that can be re-used throughout the organization.
Participate in evaluations and gap/overlap analysis of tools and current solutions/implementations.
Create and enhance report dashboards for work being performed by the Reliability Engineering team.
Think "outside of the box" to understand the various scenarios and configurations that customers use to ensure customer quality is maintained.
Develop future leaders on the Reliability Engineering team, expand their skills, and embrace servant leadership by removing roadblocks, giving team members autonomy and ownership.
Work with other leaders in software development, product management, cloud/infrastructure, application support, and data, insights, & analytics teams to help define solution and application performance requirements.

WHAT YOU’LL BRING TO THE TABLE

Bachelor's Degree (BA/BS) from 4-year college or university preferred.
5+ years of working experience in an SDET (or similar) role.
1-3 years of relevant people management experience.
Proven track record of implementing performance, reliability, chaos, or automated testing strategies and solutions of highly complex and distributed systems.
Strong desire to build and lead teams while creating a culture of problem solving and collaboration through large-scale engineering.
Proficiency with cloud technologies (either AWS or Azure).
Have strong working knowledge of OOAD, design principles such as SOLID and Design patterns.
Experience with observability solutions and platforms including, but not limited to, Splunk, DataDog, Prometheus, Grafana.
Experience with modern test automation solutions including, but not limited to, Playwright, Cypress, wdio, Postman.
Experience with performance test suites using various technologies including, but not limited to, Loadrunner, k6, Gremlin, Azure Chaos Studio, Chaos Monkey.
Experience with Azure or AWS DevOps, Agile process improvement, CI/CD pipeline management and automation, NPM, or other package managers.
Have excellent communication and interpersonal skills to collaborate effectively with all business units.

PAY TRANSPARENCY

A reasonable estimate of the current base pay range for this position is $114,000.00–$159,000.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit https://jobs.chipotle.com/benefits for more details.

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM

Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.comif you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Management and Manufacturing
Industries
Restaurants

Referrals increase your chances of interviewing at Chipotle Mexican Grill by 2x

Inferred from the description for this job