Manager, Quality Control

MSD Malaysia; West Point (PA); On-site; USD 96,000 - 151,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Holidays

Vacation

Sick Days

Job summary

MSD Malaysia is seeking a Quality Control Manager for the West Point vaccine manufacturing site to oversee qualified utilities and environmental monitoring sampling. You will schedule, review, and evaluate testing data, ensuring compliance and continuous improvement while partnering with vaccine manufacturing teams to maintain right‑first‑time quality.

The role requires a bachelor’s degree in biology/engineering/chemistry with 3+ years in environmental monitoring or aseptic manufacturing, strong

Qualifications

• Minimum 3 years post-degree experience in Environmental Monitoring, Aseptic Manufacturing or Microbiological/Analytical Laboratory Operations.
• Strong communication skills, both verbal and written, and ability to present concepts clearly.
• Attention to detail and ability to manage production quality control issues.
• Basic understanding of GMPs and regulatory requirements in vaccine/pharma environments.

Responsibilities

• Manage technicians performing sampling and ensure compliant sampling procedures.
• Collaborate with shop steward and team lead to schedule testing and track performance.
• Monitor testing results against specifications and report deviations.
• Provide support to manufacturing and laboratories; participate in improvement initiatives.
• Lead SOP development and maintain department project protocols and reports.

Skills

Analytical Thinking

People Management

Attention to Detail

Verbal & Written Communication

Regulatory Awareness

Problem Solving

Education

Bachelor's degree in biology, engineering, or chemistry

Tools

LIMS

GMP Knowledge

Analytical Instrumentation

Job description

Job Description Our Manufacturing Operations teams are the people that make our products. We work in the manufacturing plants with a "Safety First, Quality Always" mindset striving for continuous improvement. We work in the local plant connected to our global manufacturing network to ensure the highest quality of raw materials, intermediates, and finished products. The Quality Control Manager provides quality oversight of the qualified utilities and facility environmental monitoring sampling at the West Point vaccine manufacturing site. The Manager, with guidance from the Associate Director of Environmental Monitoring, ensures the qualified utilities (Water-for-Injection, Clean Steam, Compressed Gases) and Facility EM (Surface, Air, and Personnel Sampling), are being sampled as required and are operating in a state of environmental control. The Manager is responsible for the scheduling, review, and evaluation of testing data from qualified utilities and environmental monitoring. This position works closely with the vaccine manufacturing departments to ensure timely completion of tasks with emphasis on right first time. The Manager will become knowledgeable in regulatory agency requirements and cGMPs to assure the qualified utilities and facility monitoring operate in a state of compliance and will train on and gain competency in their responsibilities.

Primary Responsibilities

• Manage technicians performing sampling
• Collaborates with shop steward and team lead to schedule testing and ensure timely and compliant sampling
• Monitor testing performance against specifications
• Provide support to manufacturing and laboratories as needed
• Actively participates in meetings and escalates concerns and best practices
• Collaborates with EM utility team and vaccine manufacturing in the identification and implementation of continuous improvement initiatives and action plans
• Adherence to SOPs, GMPs, and safety procedures
• Develop and manage SOP's, departmental project protocols and reports
• Lead or contribute to key laboratory operations projects focused on compliance, capacity, demand management, assay performance, process improvement, and alignment with corporate goals.

Education

Minimum Requirement Bachelor's degree in biology, Engineering, Chemistry preferred, equivalent will be considered with relevant experience in environmental monitoring, laboratory operations, or sterile/vaccine production setting.

Required Experience and Skills

• At least three (3) years of relevant post-degree work experience in Environmental Monitoring, Aseptic Manufacturing or Microbiological/Analytical Laboratory Operations
• Evidence of good verbal and written communication skills, i.e. effective presentation of concepts and ideas, as well as interpersonal and conflict resolution skills
• Attention to detail, flexibility, and an awareness of production and associated quality control problems
• Basic understanding of GMPs and of regulatory requirements as they apply to the vaccine, sterile pharmaceutical, or related fields

Preferred Experience and Skills

• Managing/supervising teams
• Demonstrated interpersonal skills including flexibility, collaboration, and inclusion skills and ability to work in a team environment
• Effective problem-solving skills
• Ability to manage multiple projects/tasks simultaneously

Required Skills

• Analytical Method Transfer
• Analytical Testing
• Analytical Thinking
• cGMP Compliance
• cGMP Regulations
• Corrective Action Management
• Deviation Management
• Driving Continuous Improvement
• Good Manufacturing Practices (GMP)
• Instrumentation
• Laboratory Information Management System (LIMS)
• People Management
• Pharmaceutical Quality Control (QC)
• Quality Control (QC)
• Quality Standards
• Technical Writing

Salary and Benefits

The salary range for this role is $96,200.00 - $151,400.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include:

• medical, dental, vision healthcare and other insurance benefits (for employee and family)
• retirement benefits, including 401(k)
• paid holidays
• vacation
• compassionate and sick days

EEO Statement

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts

Location & Eligibility

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

Job Posting End Date: 08/28/2026 A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Other Details

Employee Status: Regular

Relocation: No relocation

VISA Sponsorship: No

Travel Requirements: No Travel Required

Flexible Work Arrangements: Not Applicable

Shift: 1st - Day

Valid Driving License: Yes

Hazardous Material(s): N/A

Company Overview

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.