Manager, Quality Control

ICON Clinical Research; Lenexa (KS); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Annual leave entitlements

Health insurance

Retirement planning

Employee assistance program

Life assurance

Childcare vouchers

Job summary

ICON Clinical Research in Lenexa, KS is hiring a Manager, Quality Control to oversee the quality control operations and ensure all products meet required standards and specifications. You will lead a team, develop QC procedures, and collaborate with production, regulatory, and research teams to resolve quality issues.

The role emphasizes strong QA governance, leadership, and a culture of continuous improvement, with onsite work in Lenexa, KS. Strong communication across departments is essential.

Qualifications

• Bachelor’s degree in life sciences or quality assurance preferred.
• Significant experience in quality control or quality assurance.
• Strong leadership and team management skills.
• Excellent communication and collaboration across departments.
• Analytical and problem-solving abilities including root cause analysis.
• Detail-oriented and proactive with high standards.

Responsibilities

• Oversee quality control operations, including testing and inspection of products to ensure regulatory compliance.
• Lead, train, and mentor a team of quality control staff.
• Develop and implement quality control procedures to improve product quality.
• Collaborate with production, regulatory, and research teams to resolve quality issues.
• Monitor quality control metrics and prepare reports.
• Ensure compliance with regulations, industry standards, and internal policies.

Skills

QA principles

Leadership

Regulatory knowledge

Root cause analysis

Communication

Team management

Education

Bachelor’s degree in life sciences or quality assurance

Job description

Manager, Quality Control

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

As a Manager, Quality Control at ICON, you will be responsible for overseeing the quality control processes and ensure that all products meet the required quality standards and specifications.

Onsite: Lenexa, KS

What You Will Do:

You will oversee quality assurance and compliance workstreams, ensuring deliverables meet quality and timeline expectations.

Key responsibilities include:

• Managing the quality control operations, including the testing and inspection of products to ensure compliance with regulatory and quality standards.

• Leading, training, and mentoring a team of quality control staff to foster a culture of quality and continuous improvement.

• Developing and implementing quality control procedures and protocols to enhance product quality and operational efficiency.

• Collaborating with production, regulatory, and research teams to resolve quality-related issues and implement corrective actions as needed.

• Monitoring quality control metrics and preparing reports to assess quality performance and identify areas for improvement.

• Ensuring compliance with applicable regulations, industry standards, and internal policies in all quality control activities.

Your Profile:

You will have solid quality assurance and compliance experience, with the ability to manage competing priorities and develop your team.

Required qualifications and experience:

• Bachelor’s degree in life sciences, quality assurance, or a related field is preferred, with significant experience in quality control or quality assurance.

• Proven experience managing quality control operations, with a strong understanding of quality assurance principles and regulatory requirements.

• Strong leadership and team management skills, with the ability to motivate and guide staff to achieve quality objectives.

• Excellent communication and interpersonal skills, with the ability to collaborate effectively across various departments.

• Strong analytical and problem-solving abilities, with experience in root cause analysis and implementing corrective actions.

• Detail-oriented, proactive, and committed to maintaining high standards of quality and compliance in all processes.

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What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements

• A range of health insurance offerings to suit you and your family’s needs.

• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.

• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.

• Life assurance

• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site (https://careers.iconplc.com/benefits) to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here (https://careers.iconplc.com/reasonable-accommodations)