Manager, Laboratory Proj Mgmt

NCBioImpact; Raleigh (NC); Sur place; USD 110 000 - 150 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement planning

Employee assistance program

Life assurance

Generous paid time off

Flexible benefits

Résumé du poste

ICON is a global healthcare intelligence and clinical research organisation focused on accelerating the delivery of new medicines and therapies. As Manager, Laboratory Project Management, you will coordinate laboratory operations, manage a PM team, and act as the primary client escalation point to ensure service excellence.

You will lead, mentor, and develop direct reports while driving process improvements that add value for clients and support company goals. Travel about 20% is expected.

Qualifications

• Bachelor's degree in life sciences or healthcare.
• Previous experience in project management within a laboratory or clinical research setting.
• Strong leadership and mentoring abilities; excellent client-facing communication.
• Willingness to travel approximately 20% of the time.

Responsabilités

• Manage daily activities of the PM team under Director, PM guidance.
• Serve as primary escalation point for clients regarding ICON Central Laboratories' services.
• Oversee, mentor, and coach direct reports to build team capability.
• Drive process improvements to streamline operations and add client value.

Connaissances

Leadership

Client escalation

Project management

Communication

Travel readiness

Formation

Bachelor's degree in life sciences or healthcare

Description du poste

Manager, Lab Project Manager

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

As a Manager, Laboratory Project Management at ICON, you will design and analyse clinical trials, interpreting complex medical data, and contribute to the advancement of innovative treatments and therapies.

What You Will Do:

Your focus will be on coordinating clinical laboratory operations delivery, resolving issues, and developing team capability.

Key responsibilities include:

• Manage the daily activities of the PM team, per the direction of Director, PM.
• Ensure client satisfaction by acting as the Client's primary escalation point, in all matters regarding ICON Central Laboratories' (ICL) services.
• Oversee, manage, mentor, and coach all direct reports.
• Recognize, exemplify, and adhere to ICON's values which center around our commitment to People Clients and Performance.
• Create a culture of process improvement with a focus on streamlining our processes, adding value to our business, and meeting client needs.

Your Profile:

You will have solid clinical laboratory operations experience, with the ability to manage competing priorities and develop your team.

Required qualifications and experience:

• Bachelor's degree in a relevant field such as life sciences or healthcare.
• Previous experience in project management within a laboratory or clinical research setting.
• Strong leadership skills with the ability to mentor and coach team members effectively.
• Excellent communication and interactional skills, with the ability to act as a primary escalation point for clients.
• Willingness to travel as required (approximately 20%)

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here