Manager, Quality Assurance

A-dec, Inc. (USA); Newberg (OR); On-site; USD 120,000 - 160,000; Full time

Job summary

A-dec, Inc. is seeking a QA Manager to protect the company’s reputation for reliable dental equipment by ensuring the Quality Management System meets regulatory and customer requirements.

The role leads QA Specialists and Engineers to drive product and process improvement while balancing quality with productivity. Responsibilities include leading audits, developing quality metrics, and driving cross‑functional improvements.

Qualifications

• Bachelor’s degree in business, engineering, or equivalent; minimum ten years of experience in Quality or related field with 3–5 years in leadership roles.
• ASQ certification is generally required.
• Experience leading QA teams and interfacing with internal/external customers.

Responsibilities

• Provide team leadership to facilitate quality management for product and process quality.
• Coach and guide the QA team to meet department goals and develop staff.
• Lead QMS-related audits (ISO, FDA) and drive continuous improvement across the organization.
• Develop and maintain metrics to track quality and extract insights from data.
• Drive quality capability development through training and corrective/preventive actions.

Skills

Leadership

Communication

Analytical skills

Quality system expertise

Project management

MS Office

Risk-based decision making

Education

Bachelor’s degree in business or engineering

Tools

Microsoft Office Suite

Database management

Job description

At A-dec, we do more than create the highest quality products and services for the dental industry; we strive to deliver a superior employment experience for each of our team members. With an environment that encourages and assists each person in developing to their highest potential, a career at A-dec is incredibly rewarding.

Overview

The Quality Assurance (QA) Manager is responsible for protecting A-dec’s reputation for reliable, quality dental equipment by ensuring A-dec’s Quality Management System meets or exceeds regulatory, company, and customer requirements. They lead a team of QA Specialists and Engineers to deliver effective quality systems, processes, and insights that drive product and process improvement while balancing quality with productivity.

Job Duties and Responsibilities

• Provide team leadership to facilitate efficient and effective support of enterprise quality management for product and process quality.
• Offer technical guidance and coaching to the team, communicating job expectations, planning, monitoring, and appraising job results to ensure department goals are met and promote employee growth.
• Act as an action-oriented leader with strong execution skills, deeply embedded in daily function and technical execution of quality duties.
• Manage, support, oversee, and improve A-dec’s Quality Management System (QMS).
• Actively participate in internal and external audits (ISO, FDA, etc.) to assess QMS effectiveness.
• Lead departmental and enterprise-level quality initiatives, translating strategic direction into scalable, actionable systems, tools, and processes.
• Lead process creation and improvements; drive process adoption; operationalize systems and processes across the organization; partner with a broad network of A-dec Engineers and Managers.
• Develop and maintain metrics to track corporate quality; perform quality data analytics; partner with cross‑functional experts to extract insights, uncover trends, inform decisions, and drive improvements.
• Serve as an organization-wide technical expert in advanced quality disciplines, applying extensive knowledge of advanced quality techniques, procedures, and criteria.
• Drive quality capability development across A-dec through training and established processes such as root‑cause analysis and corrective and preventive action.
• Foster creation and application of improved quality methods, systems, and solutions to elevate product quality and strengthen market competitiveness.
• Continuously evaluate and improve quality procedures, workflows, and work instructions to streamline operations and strengthen alignment with the QMS.

Qualifications

• Knowledge of international standards and regulations such as ISO 13485, MDSAP, FDA 21 CFR 820, CMDR SOR/98-282, Medical Device Directive 93/42/EEC, EU Medical Device Regulation 2017/745, and quality concepts (statistical analysis, root‑cause analysis, quality metrics/analytics).
• Excellent interpersonal, written, and verbal communication skills for dealing with internal and external customers.
• Strong attention to detail and a high level of customer focus.
• Ability to organize, coach, and lead cross‑functional teams; strong organizational and time‑management skills; good judgement using risk‑based decision making.
• Strong analytical skills, quality system expertise, and ability to manage multiple priorities in a fast‑paced manufacturing environment.
• Proficient with Microsoft Office Suite applications and experience in project and database management.
• Bachelor’s degree in business, engineering, or equivalent; minimum ten years of experience in Quality or related field with 3‑5 years in leadership roles.
• Demonstrated ability to coach and mentor others, support team development, and influence outcomes through effective leadership and collaboration.
• Generally requires American Society of Quality (ASQ) certification.

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not to be construed as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. A-dec reserves the right to assign job duties and days and hours of work based on factors such as workload requirements, staffing levels, and customer demands.

A background check and screen for the illegal use of drugs is required.

A-dec is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. In addition, A-dec will not discriminate against applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another.

VEVRAA Federal Contractor. A-dec is interested in qualified candidates authorized to work in the United States for US‑based positions. We are unable to sponsor or take over sponsorship of employment visas.