Manager, Quality

syncreon; Commerce (AL); On-site; USD 90,000 - 140,000; Full time

Job summary

DP World seeks a Quality Manager to lead onsite quality at a high-profile warehouse startup in Commerce, GA. You will design, implement, and monitor quality processes that support operational excellence from day one, partnering with Operations, Inventory, Safety, HR, and Customer teams.

The role requires a bachelor’s degree and progressive quality leadership, with experience in logistics. You’ll drive audits, corrective actions, and KPIs while coaching staff to uphold ISO standards and

Qualifications

• Progressive experience performing professional level quality management duties; preferably in automotive or logistics industry.
• Knowledge of principles and procedures used in logistics operations and practice.

Responsibilities

• Lead all onsite quality functions for a warehouse operation.
• Develop and implement quality processes, procedures, audits, and controls.
• Monitor operational performance metrics and identify improvement opportunities.
• Partner with Operations, Inventory, Safety, HR, and Customer teams to drive quality performance.
• Investigate quality issues, determine root causes, and implement corrective actions.
• Lead continuous improvement initiatives focused on accuracy, efficiency, and customer satisfaction.
• Ensure compliance with customer requirements, operational standards, and company policies.
• Develop reporting and analytics to track KPIs and operational trends.
• Coach and develop team members on quality expectations and best practices.
• Support startup activities, process implementation, and operational stabilization.

Skills

Quality leadership

Quality systems

Data analysis

Cross-functional collaboration

Problem-solving

Education

Bachelor’s degree in Business, Engineering, or related field

Tools

WMS knowledge

ISO documentation

PFMEA

Job description

Quality Manager – Lead Quality Excellence in a High-Profile Warehouse Start-Up!

Are you a quality-driven leader who thrives in fast-paced operations and enjoys building processes from the ground up? Do you have a passion for continuous improvement, operational excellence, and creating a culture of accountability and accuracy? If so, this is your opportunity to make a major impact!

We are seeking an experienced and motivated Quality Manager to support a brand-new, high-profile warehouse operation in Commerce, Ga. This exciting start-up operation requires a strong leader who can develop, implement, and maintain quality processes that support operational success and customer satisfaction.

As a key member of the leadership team, you will help shape the site’s quality culture, drive continuous improvement initiatives, and partner across departments to ensure operational excellence from day one.

Why Join Our Team?

• Be part of a major warehouse start-up from the beginning
• High visibility leadership role with growth opportunities
• Help design and implement quality processes and standards
• Collaborative environment with strong operational partnerships
• Opportunity to influence site culture and operational performance
• Fast-paced, technology-driven operation
• Join a growing global logistics leader

What You’ll Do

• Lead all onsite quality functions for a warehouse operation
• Develop and implement quality processes, procedures, audits, and controls
• Monitor operational performance metrics and identify improvement opportunities
• Partner with Operations, Inventory, Safety, HR, and Customer teams to drive quality performance
• Investigate quality issues, determine root causes, and implement corrective actions
• Lead continuous improvement initiatives focused on accuracy, efficiency, and customer satisfaction
• Ensure compliance with customer requirements, operational standards, and company policies
• Develop reporting and analytics to track KPIs and operational trends
• Coach and develop team members on quality expectations and best practices
• Support startup activities, process implementation, and operational stabilization

What We’re Looking For

• Quality leadership experience in warehouse, logistics, manufacturing, or supply chain operations
• Strong knowledge of quality systems, auditing, and continuous improvement methodologies
• Experience analyzing operational data and driving process improvements
• Strong communication, leadership, and problem-solving skills
• Ability to work cross-functionally in a fast-paced environment
• Experience supporting large-scale or multi-shift operations preferred
• Ability to influence operational teams and drive accountabilityStrong organizational and project management skills

Preferred Qualifications

• Bachelor’s degree in Business, Supply Chain, Engineering, Quality Management, or related field preferred
• Experience in a start-up or high-growth operational environment strongly preferred
• Lean, Six Sigma, or other continuous improvement certifications are a plus
• Experience working with warehouse management systems (WMS) and operational reporting tools
• Bilingual Spanish is a plus

Build the Future with DP World

At DP World, we are transforming global logistics through innovation, operational excellence, and world-class customer partnerships. This is more than just a Quality Manager role — it is an opportunity to help launch and lead a state-of-the-art operation that will shape the future of supply chain solutions.

About the Role

How you will contribute

• Manage and analyze data from customers and internal sources as input for problem solving and communicate/report to appropriate personnel. Interacts with staff within the location and within the Company and all customer and prospective customer representatives.
• Directly supervises Quality functions and staff across all shifts and provides consistent direction of the company’s quality plans.
• Administer all projects and documentation relative to assigned processes (i.e. operator instructions, PFMEA’s and process control plans).
• Develop and design irreversible corrective actions for known problems. Use established problem solving techniques to reduce process variation.
• Manage quality processes and reports – 3rd party sorts, suspect material, damage material etc. – Suspect Material - maintain relationships with suppliers to deal with suspect material.
• Champion Lean engineering goals. Includes being an aid in developing, implementing and maintaining a Lean culture within the organization using a hands‑on approach in order to provide input on processes from a quality perspective.
• Responsible for the development, implementation and monitoring of the Quality System. Reports to Management on effectiveness of the Quality System.
• Generate, interpret, analyze, and communicate results using management tools, graphs, and reports; actively coach the organization concerning quality with tools and reports.
• Provide input on document enhancement and retention; Maintain ISO documentation and controls, administer activities required to maintain ISO certification, and actively coach the organization for maintaining ISO system.
• Other duties as assigned

Your Key Qualifications

• Bachelor’s degree in business, engineering, or related field preferred.
• Progressive experience performing professional level quality management duties; preferably in automotive or logistics industry.
• Additional education, training and/or work experience in area of specialization inherent to the position may be required.
• Knowledge of principles and procedures used in logistics operations and practice.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end‑to‑end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

The DP World family comprises of syncreon, Imperial and P&O.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.