Manager, QA

General Dynamics Corporation; Red Lion, Northern (York County, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

General Dynamics Ordnance and Tactical Systems in Red Lion, PA is seeking a Manager of Quality Assurance. This role oversees QA programs, audits, and the quality management system to ensure products meet stringent standards.

You will lead a team of analysts, drive corrective actions, and collaborate with HR on personnel matters. The position requires an Associate's Degree with 5-7 years of experience (or equivalent) and strong Microsoft Office skills; a Bachelor's Degree is preferred.

Qualifications

• Required education and experience: Associate's Degree and 5-7 years' experience OR Equivalent Combination of Relevant Education &/or Experience
• Critical professional related technical skills; computer skills: Proficient in Microsoft Office (Excel, Word, PowerPoint)

Responsibilities

• Supervise the daily activities of support staff or production team members.
• Oversee audit or inspection processes to monitor compliance with quality standards.
• Administer policies and programs ensuring products meet quality standards.
• Participate in development and administration of a quality management system.
• Supervise analysts collecting data on quality issues and implement corrective actions.
• Solicit internal and external feedback to improve processes or products.
• Lead and direct employees, including hiring, performance management, and termination with HR approval.

Skills

Analytical thinking

Team leadership

Oral and written communication

Problem solving

Management skills

Education

Associate's Degree

Bachelor's Degree

Tools

Microsoft Office (Excel, Word, PowerPoint)

Job description

Responsibilities for this Position

Manager, QA

US-PA-Red Lion

Job ID: 2026-37089

Type: Full Time

# of Openings: 1

Category: Quality Assurance/Safety

Red Lion, PA

Company Overview

General Dynamics Ordnance and Tactical Systems (OTS) is a global leader in the design, engineering and production of munitions, energetics, weapons, armaments, and missile subsystems around the world. OTS empowers the U.S. military and its allies with an extensive range of overarching product segments applied across all levels of strategic and tactical operations, providing a cutting-edge advantage to our warfighters. Our Ethos of Honesty, Trust, Transparency, and Alignment, are the guiding principles that form the foundation of everything we do. Integrity is paramount, innovation fuels our passion, customer satisfaction is at the core of our mission, and collaboration is key to our success - fostering a culture of teamwork and mutual respect among employees, partners, and stakeholders. Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits that include career development and recognition programs. If who we are and what we do resonates with you, we invite you to join our high-performance team!

General Profile

• Supervises the daily activities of support staff or production team members. Does not typically perform the work supervised
• Must have any type of one direct report or more
• Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors
• Problem solving is guided by policies and procedures; receives guidance and oversight from manager
• Consistent exercise of discretion & judgment

Essential Functions

• Supervises programs and activities within the quality assurance functions of the organization.
• Oversees audit or inspection processes meant to monitor compliance with established quality standards.
• Administers policies and programs ensuring that organizational products and processes meet established quality standards.
• Participates in the development, implementation, and administration of an organizational quality management system and monitors progress against strategic quality-related goals.
• Supervises the work of a team of analysts that collect data identifying potential quality failures, evaluate quality of raw materials or components, in-progress goods, processes or operations, and implement and measure the impact of corrective actions.
• Solicits internal and external feedback with the goal of continuously improving processes or products.
• Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination with concurrence from HR & Senior Leadership.

Required Qualifications

• Required education and experience: Associate's Degree and 5-7 years' experience OR Equivalent Combination of Relevant Education &/or Experience
• Critical professional related technical skills; computer skills: Proficient in Microsoft Office (Excel, Word, PowerPoint)

Preferred Qualifications

• Preferred education and experience: Bachelor's Degree
• Discipline/Major: Quality Management, Engineering or Business degree preferred
• Knowledge, skills & abilities: Ability to work as part of a team. Management skills. Problem/situation analysis. Oral and written communication skills. Ability to build collaborative relationships. Analytical thinking skills. Judgement.

Physical Requirements

• Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
• Requires regular movement throughout GD-OTS facilities.
• Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
• This position is Safety-Sensitive.

Travel Requirements

• Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
• Requires regular movement throughout GD-OTS facilities.
• Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
• This position is Safety-Sensitive.

The above statements describe the general nature and level of work only. The statements do not represent an exhaustive list of required responsibilities and skills. Other duties may be added or this job description may be amended at any time. This job description does not alter an employee's at-will employment status or create an employment agreement or contract, implied or otherwise.

If you require assistance or an accommodation for a disability covered under the Americans with Disabilities Act, please email [e-mail] or call: 727-578-8295. Please note this contact information is for those requesting a reasonable accommodation while applying for a job, because of a covered disability. General Dynamics Ordnance and Tactical Systems Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans.

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General Dynamics Ordnance and Tactical Systems is a global leader in the design, engineering and production of munitions, weapons, lightweight tactical vehicles, missile components and armament systems around the world.