Manager, Public Relations

Topgolf

Dallas, Northern (TX, KY)

Hybrid

USD 80,000 - 120,000

Full time

4 days ago

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Benefits offered by this job

Free Play & 1/2 price food

Health benefits

Dental

Vision

401(k) match

Mental health platform

Job summary

Topgolf is seeking a Public Relations Manager to drive buzz-worthy moments and earned media coverage. You will serve as the public voice of the brand with high visibility across the company and advise senior leaders on external communications efforts.

This role coordinates media outreach, leads the press release process, and provides messaging guidance while collaborating with internal teams to protect and elevate Topgolf's reputation.

Qualifications

Bachelor's or master's degree in English, Journalism, Communications, or related field preferred.
5+ years in a corporate or agency role where external communications/media relations was the main focus.
Must be able to handle confidential information with discretion.
Excellent organizational skills and attention to detail with the ability to handle multiple projects and deadlines at once.
Superb knowledge of AP writing style and its application.
Effective writing, editing, and proofreading skills.
Self-motivated, self-starter with strong collaboration and independence.
Ability to communicate clearly and effectively at all levels within and outside the organization.

Responsibilities

Foster relationships with media contacts, building mutually beneficial partnerships.
Prepare leaders across the company for interviews with the media, compiling briefing documents and rehearsing as needed.
Serve as a subject matter expert for best practices in grammar, messaging, writing, and style.
Conduct media outreach on everything from seasonal promotions to major PR initiatives, in partnership with our PR agency.
Own the press release process, from writing and coordinating approvals to distributing and reporting.
Media train fellow team members across the company as needed in preparation for interviews.
Provide external messaging guidance and creation for any needs that arise companywide.
Lead our crisis communications strategy by drafting messages, monitoring and reporting coverage, and assisting with onsite media as required.

Skills

Exceptional writing

Editing

Proofreading

Communication

Time management

Media relations

Education

Bachelor's/Master's in English, Journalism, Communications or related field

Tools

AP style

Job description

ABOUT TOPGOLF

Topgolf is a sports entertainment company that has changed how millions of people experience golf—and a genuinely energizing place to build a career. Every year, guests visit our venues for an experience that's hard to find anywhere else: hitting golf balls toward a target-lined outfield, tracking every shot in real time, enjoying great food and drinks, and connecting with friends, family, and coworkers. With more than 100 venues worldwide and proprietary Toptracer technology integrated into our guest experience and licensed globally, Topgolf operates at the intersection of entertainment, technology, and hospitality. We are a growing, dynamic business with meaningful opportunities to innovate, scale, and continuously improve how we support our teams and our guests.

WHAT WE'RE SEEKING

The Public Relations Manager drives buzz-worthy moments and earned media coverage for Topgolf, serving as a public voice of the brand and highlighting our company's role. This role will have high visibility across the company and advise senior leaders on external communications efforts.

WHAT YOU WILL DO

Foster relationships with relevant media contacts, building a mutually beneficial relationship
Prepare leaders across the company for interviews with the media, compiling briefing documents and rehearsing as needed
Serve as a subject matter expert for best practices in grammar, messaging, writing, and style
Conduct media outreach on everything from seasonal promotions to major PR initiatives, in partnership with our PR agency
Own the press release process, from writing and coordinating approvals to distributing and reporting
Media train fellow team members across the company as needed in preparation for interviews
Provide external messaging guidance and creation for any needs that arise companywide
Lead our crisis communications strategy by drafting messages, monitoring and reporting coverage, and assisting with onsite media as required

CORE COMPETENCIES FOR SUCCESS

Strategic & Systems Thinking

Connects communications efforts to brand reputation, business priorities, and crisis readiness.

Leads crisis communications strategy by drafting messages, monitoring and reporting coverage, and assisting with onsite media as required.

Conducts media outreach on everything from seasonal promotions to major PR initiatives, in partnership with our PR agency.

Analytical Rigor & Creativity

Blends sharp editorial judgment with creative, audience-savvy messaging.

Serves as a subject matter expert for best practices in grammar, messaging, writing, and style.

Applies creative and critical thinking to develop global communications strategies across multiple audience segments.

Governance & Judgment

Exercises discretion and sound judgment in handling sensitive information and official company communications.

Handles confidential information with discretion.

Owns the press release process end-to-end, from writing and coordinating approvals to distribution and reporting.

Stakeholder Partnership

Builds trust with media contacts and company leaders; prepares spokespeople to represent the brand with confidence.

Fosters relationships with relevant media contacts, building mutually beneficial partnerships.

Prepares leaders and media trains fellow Playmakers across the company, compiling briefing documents and rehearsing as needed.

Execution Excellence

Manages multiple projects, deadlines, and messaging needs with precision in a fast-moving environment.

Manages multiple projects and competing deadlines with excellent organizational skills and attention to detail.

Provides external messaging guidance and creation for any needs that arise companywide.

QUALIFICATIONS

Bachelor's and/or Master's degree in English, Journalism, Communications, or a related field preferred
5+ years in a corporate or agency role where external communications/media relations was the main focus, required
Must be able to handle confidential information with discretion
Excellent organizational skills and attention to detail with the ability to handle multiple projects and deadlines at once
Superb knowledge of AP writing style and its application
Effective time-management skills and the ability to work both in a team-oriented environment and independently with little direct supervision
Creative and critical thinking to develop global communications strategies across multiple audience segments
Exceptional writing, editing, and proofreading skills
Self-motivated, self-starter
Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization
Confidence and comfort collaborating with team members at all levels of the organization and advising on communications strategies and plans
Proven ability to think outside the box when it comes to external communications strategies
Ability to master our company's approachable tone in writing

Preferred Skills

A roster of media contacts already intact is a huge plus
Experience managing budgets is an asset

BENEFITS

Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here.

ADA

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

We could list all the perks & benefits that are uniquely Topgolf, but we bet you prefer to hear what it's like to work here directly from Team Members. Have at it, Check out reviews, culture scores, awards, and so much more.

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