Manager, Public Health Communications, Bureau of Public Health Clinics

NYC Department of Health and Mental Hygiene; All (MO); On-site; USD 60,000 - 85,000; Full time

Job summary

The NYC Department of Health and Mental Hygiene is seeking a Manager for Public Health Communications. This role focuses on enhancing relationships with local communities, developing engagement activities, and ensuring connection with diverse populations. Ideal candidates will have a strong background in communication, public health, and community engagement, with a passion for making a difference in New York City.

Benefits

Loan Forgiveness opportunities

Premium-free health insurance

Public sector defined benefit pension plan

Flexible Work From Home Policy

Robust Worksite Wellness Program

Job security compared to private sector

Qualifications

• Bachelor's degree required, master's degree preferred in a relevant field.
• Experience in public health or related field preferred.
• Excellent oral, presentation, and written communication skills required.

Responsibilities

• Collaborate with community boards and organizations to address health care concerns.
• Develop community engagement activities to raise awareness of services.
• Serve as liaison with communications matters in the Division.

Skills

Community Engagement

Public Relations

Communication

Teamwork

Creativity

Education

Bachelor's degree in communications, marketing, or related field

Master's degree in communications or related field (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

The Bureau of Public Health Clinics (BPHC), under the Division of Disease Control, oversees the City's four tuberculosis clinics and eight sexual health clinics. The mission of BPHC is to promote a healthy community by providing New Yorkers with the resources needed to make informed and empowered health decisions; identify and treat tuberculosis and provide immunization and sexual health services regardless of ability to pay or immigration status.

The Manager, Public Health Communications will report to the Director of Community and Workforce Engagement will be working with the Division of Disease Control’s Office of Policy, External Affairs, and Priority Populations, the Communications Bureau within the Office of External Affairs, and BPHC units.


DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

- Collaborate with NYC community boards, community gatekeepers, and community-based organizations to improve relationships between DOHMH and local residents, and address health care concerns of local communities.
- Develop and implement community engagement activities in partnership with the BPHC community engagement team to raise awareness of BPHC services.
- Develop and maintain partnerships with community-based organizations and community gatekeepers to reach at risk populations including YMSM of Color, trans-identified individuals, and sex workers.
- Review and revise NYC Health Department public-facing information about BPHC programs and services.
- Serve as liaison with the Division’s Office of Policy, External Affairs, and Priority Populations with regard to communications matters.
- Work with Division Communication’s Liaison to support press releases that promote BPHC's programs and services.
- Co-develop presentations about BPHC services to be given to community stakeholders.
- Work with Division Communications Liaison to support the development of public-facing educational and outreach and patient-facing materials.
- Collaborate with BPHC internal disciplines to shepherd patient educational and outreach content through the approval process and distribution.
- Coordinate with BPHC internal units and, as necessary, other Health Department programs, on content.
- Work with the Division’s Communications Liaison to ensure timely submission of Communications Project Requests (CPR), Webpage Change Requests, and other BPHC communication needs.
- Work with Division’s Communications Liaison to assure that patient and public facing communication and messaging adheres to local language access policies .
- Provide support for communication strategies to promote clinic services and new initiatives.
- Perform assignments and other duties as assigned.

PREFERRED SKILLS:

- Bachelor's degree required, master's degree preferred, in communications, marketing, public relations, advertising, or related field.
- Experience in public health, policy, global health policy, or related field is highly preferred.
- Demonstrable creativity and documented experience in designing and implementing successful campaigns.
- Demonstrated skill and comfort in the development and implementation of a comprehensive communications plan.
- Values teamwork and collaboration.
- Values innovation and out of the box thinking understanding limitations.
- Proven ability to plan and implement programs with quantifiable results.
- Track record of working effectively with diverse stakeholders.
- Excellent oral, presentation and written communication skills required.
- Self-starter and ability to work independently, as well as collaboratively in multi-disciplinary teams.
- Proficient in Microsoft Word and Excel.
- Proven leadership skills, including ability to think and plan strategically.
- Fluency in other languages other than English is a plus.

Why you should work for us:

- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [e-mail] or 347-396-6549.

COMMUNITY COORDINATOR - 56058

Minimum Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.