Manager, Provider Recruiting (Global)

Spring Health; New York (NY); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health, dental, vision plans

401(k) retirement match

Paid time off & holidays

Parental leave

Job summary

Spring Health is seeking a Manager, Provider Recruiting to lead the global Provider recruitment efforts and scale our international network while ensuring high quality and controlled costs. This fully remote role reports to the Senior Manager, Provider Recruiting and requires minimal travel.

You will partner with international legal counsel, credentialing, analytics, and cross-functional teams to execute compliant recruiting strategies across regions and time zones, while coaching a team of

Qualifications

• Minimum 5+ years in talent acquisition or recruitment.
• At least 2+ years in a supervisory/managerial role.
• Experience hiring healthcare/providers internationally.

Responsibilities

• Lead end-to-end global Provider recruitment aligned with launches and demand.
• Collaborate with legal counsel, credentialing, analytics, CS, and operations.
• Scale international provider network with focus on quality and continuity of care.
• Oversee recruiter capacity and pipelines across international markets.
• Implement AI tools and automated workflows across recruiting lifecycle.

Skills

Talent acquisition

Recruitment strategy

Healthcare hiring

Leadership

Cross-functional collaboration

AI workflows

Education

Bachelor's degree (HR/related field)

Tools

Salesforce ATS

ATS / applicant tracking systems

MS Office

Job description

Our mission: eliminating every barrier to mental health.

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.
Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.
As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.

Spring Health is actively seeking a Manager, Provider Recruiting to join our Provider Recruiting Team within the Provider Operations Department. Reporting directly to the Senior Manager, Provider Recruiting, the Manager, Provider Recruiting will lead international recruitment initiatives to scale our global provider network while maintaining high Provider quality and a sustainable cost of scaling. This is a full‑time, fully remote position with minimal travel required (approximately 1–2 weeks per year for company and team offsites).

What you’ll do

• Lead end-to-end global Provider provider recruitment, staying on pace with the hiring model to support international customer launches, regional expansions, and forecasted demand.
• Partner closely with international legal counsel, credentialing teams, and cross-functional partners (Analytics, Customer Success, Implementation) to execute compliant recruiting strategies tailored to international regulations and cultural norms.
• Navigate competing operational priorities—balancing rapid customer launch deadlines, urgent escalated member needs, and program expansion initiatives with guidance from senior leadership.
• Scale international provider network coverage with a rigorous focus on recruiting clinicians who deliver exceptional quality and continuity of care.
• Oversee recruiter capacity, sourcing strategies, and candidate pipelines across diverse international markets using a US-based recruiting team.
• Implement AI tools and automated workflows across the recruiting life cycle—including translation assistance, localized candidate communications, SOP documentation, and operational reporting—to increase throughput without a proportional increase in recruiter effort.
• Optimize candidate routing, workflows, and process cycle times to reduce average handle time and eliminate operational bottlenecks.
• Directly coach, develop, and mentor team members, setting clear performance expectations and driving high execution standards.
• Ensure strict adherence to Provider compliance, quality standards, background checks, and credentialing handoff protocols.

What success looks like in this role

• Meet or exceed monthly and quarterly hiring throughput targets while staying aligned with the global Provider hiring model.
• Maintain target cost-per-hire metrics to support sustainable international network scaling across all Provider specialties.
• Deliver required provider capacity on time for new global customer launches and forecasted demand surges.
• Maintain high standards for quality and continuity of care across all hired Provider providers worldwide.
• Drive measurable team efficiency gains through operational workflow redesign and AI tool integration.

What you’ll bring

• 5+ years of experience in talent acquisition or recruitment, with at least 2+ years in a supervisory or management role.
• Demonstrated experience hiring Provider or healthcare providers internationally, with working knowledge of varying regional norms, translation considerations, and time zone coordination.
• Proven track record in high-volume healthcare or Provider provider recruitment.
• Flexibility to manage time zone variations asynchronously and exercise schedule autonomy to balance team and regional coverage needs.
• Strong cross-functional collaboration experience partnering with analytics, customer success, legal, and operations teams.
• Demonstrated ability to implement AI tools in daily operational workflows to draft SOPs, streamline candidate communications, track metrics, and scale throughput.
• Strong analytical skills with the ability to track, analyze, and translate operational recruiting metrics into actionable insights.
• Excellent communication, stakeholder management, and team leadership skills.
• Experience working effectively in a fast-paced, high-growth, fully remote environment.
• Ability to travel 1–2 weeks per year for company and team offsites.

Preferred Qualifications

• Experience in behavioral health, mental health, or digital health recruitment across global markets.
• Familiarity with applicant tracking systems and talent platforms, with Salesforce ATS experience considered a plus.

Benefits provided by Spring Health

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medicalaccounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access toWellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.