Manager - Project FT (34518)

Goodwill San Antonio; San Antonio (TX); On-site; USD 50,000 - 63,000; Full time

Job summary

Goodwill San Antonio seeks a dynamic operations manager to lead the recycling contract for Laughlin AFB, including collection, sorting, compression, baling, and distribution of recyclables. The role drives daily performance, safety, and compliance while coordinating with staff and leadership to meet contract goals.

The ideal candidate has an associate degree with at least two years’ recycling operations management experience, strong supervisory skills, and proficiency in Microsoft Office.

Qualifications

• Associates Degree and minimum 2 years' experience managing a recycling operation or equivalent.
• Must be a US citizen and eligible for a secret security clearance.
• Must obtain forklift operator permit and Hepatitis B and Tetanus vaccines.
• Previous supervisory experience preferred.
• Good computer skills including Microsoft Office required.
• Able to meet the physical requirements of the position.
• If driving, valid license and auto insurance; able to travel as needed.

Responsibilities

• Operate the Recycling Center and oversee operations for Loyal Laughlin AFB base recycling
• Supervise Recycling Associates handling collection, sorting, bale, and load activities
• Communicate with customers; address issues, requests, or complaints
• Coordinate with Director of Contract Services on status, staffing, and equipment needs
• Oversee safety, training, performance appraisals, and HR policy adherence
• Prepare monthly disposal and waste reports; ensure compliance with policies and procedures
• Provide excellent customer service in a professional manner

Skills

Supervisory experience

Customer service

Team coordination

Education

Associate Degree

Tools

Microsoft Office

Job description

Job Details

Job Location: Ops Center - 2735 Austin Hwy - San Antonio, TX 78218

Position Type: Full Time

Education Level: 2 Year Degree

Salary Range: $50,074.13 - $62,581.90

Salary Travel Percentage: Negligible

Job Shift: Monday - Friday 8:00 AM to 5:00 PM

Job Category: Management

In 1945 Goodwill San Antonio's founding purpose was to fight poverty and create opportunity for adults and youth in our community who were underserved by access to education and employment. Our founding purpose "Fighting Poverty and Creating Opportunity" endures today and now drives our mission of "Helping Changing Lives Through the Power of Work" in a new era of 21st century skills.

Goodwill San Antonio is one of the largest nonprofit organizations in San Antonio, employing more than 1,500 individuals who passionately serve our mission. We live out our purpose by providing our employees and others with the tools to succeed in their personal and professional lives and opportunity for upward economic mobility through education and employment programs. We are able to offer these programs and services through our mission-driven business operations with retail stores and contracts with local businesses to augment their operations.

We are currently seeking a dynamic individual who has a passion for serving others and making a difference. Working Here Helps Changes Lives.

Qualifications

POSITION SUMMARY

Manage the daily operations for the recycling contract for Laughlin AFB, which includes the collection, sorting, compression, and baling and distribution of recyclable materials. Support the organization in its mission to help change lives through the power of work.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Operate the Recycling Center where local residents with access to the base installation drop off recyclables.
• Supervise and assist Recycling Associates who collect, unload, sort, compact, bale, and load recyclables for either delivery or pickup.
• Connect with customers regularly to assess satisfaction with services or respond to issues, requests, or complaints.
• Discuss status of work in progress, personnel and equipment requirements, projected work requirements, and overall condition of the contract with the Director of Contract Services.
• Forecast workload requirements; oversee equipment maintenance; and repair and replacement schedules.
• Ensure team members are regularly briefed on and adhere to all safety requirements and are trained in the safe use of equipment.
• Prepare and deliver timely performance appraisals for direct reports, and ensure performance appraisals for assigned work units are completed on time and in a quality manner. Coordinate with Human Resources to administer rewards and recognition, promotions, transfers, disciplinary actions, or terminations in accordance with the organization's policies and applicable laws.
• Adhere to, and ensure adherence to, all Loss Prevention and inventory control and compliance, risk management, and ethics policies and procedures.
• Safeguard donations and all Goodwill property and resources; secure from harm, theft, accidental loss, or disposal. Promptly investigate or participate in investigations for all reported incidents.
• Maintain harmonious working relations between team members. Ensure team member complaints are promptly addressed, and follow through to resolution.
• Prepare monthly management reports for disposal, waste abatement, etc.
• Conduct performance appraisals and handle performance related issues.
• Provide excellent customer service by greeting, assisting, and responding to questions and/or concerns in a positive, professional, and friendly manner.

REQUIREMENTS

• Associates Degree and minimum 2 years' experience managing a recycling operation OR equivalent combination of education, experience and/or military training.
• Must be a US Citizen and eligible for a secret security clearance.
• Must obtain a forklift operator permit and Hepatitis B Service and Tetanus Vaccine.
• Previous supervisory experience preferred.
• Must have good computer skills to include Microsoft Office applications.
• Must be able to meet the physical requirements of the position.
• For positions that require driving, must maintain a valid driver's license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business.

To learn more about Goodwill San Antonio and to view available positions visit: www.goodwillsa.org.

Equal Opportunity Employer/Veterans/Disabled