Manager - Programs/Projects

Avangrid; City of Binghamton, Northern (NY, KY); Hybrid; USD 88,000 - 110,000; Full time

Benefits offered by this job

24/7 health, dental, vision coverage

12% 401(k) match

Tuition reimbursement

Performance-based bonuses

Career development opportunities

Job summary

NYSEG invites an experienced Manager - Programs/Projects to join our communications team, leading digital customer communications across alerts, push notifications, email, and web channels. You will measure campaign performance with Google Analytics, optimize content with UTMs, and deliver regular reporting to stakeholders, ensuring on-brand, on-time results.

This role offers competitive benefits, performance bonuses, 12% 401(k) match, tuition reimbursement, and clear career advancement within

Qualifications

• Bachelor’s degree in communications, marketing, English, business, or related field with 7 years relevant experience.
• Demonstrated experience using digital analytics tools to measure campaign performance.
• Hands-on experience creating and managing UTM parameters for campaign tracking.

Responsibilities

• Lead digital programs and projects for customer communications across Avangrid Networks, including planning and execution for alerts, push notifications, web and email.
• Identify opportunities to enhance digital communications through new channels and targeting strategies.
• Own campaign performance measurement using Google Analytics and other digital analytics platforms.
• Develop and deliver recurring campaign reporting at multiple levels.
• Collaborate with internal stakeholders to align communications strategy with business goals and customer needs.

Skills

Digital analytics

UTM parameters

Writing & editing

Project leadership

Education

Bachelor's degree in communications/marketing or related field

Tools

Google Analytics

Job description

## Manager - Programs/ProjectsApply: United States Of America, New York, Binghamton: United States Of America, New York, Lancaster: United States Of America, New York, Albany: United States Of America, New York, Rochester: NY - Vestal - Binghamton ECC: Posted Today: End Date: September 28, 2026 (13 days left to apply): R-32317**Job Title:** Manager - Programs/Projects**Company:** NYSEG**Location:** NY* Binghamton, Rochester, Lancaster or Albany**Work type:** OfficeThe salary range for this position is dependent upon experience and location, ranging from **$87,600 - $109,500.****What We Offer:*** **Competitive benefits and growth opportunities*** **Generous performance‐based bonuses*** **12% 401(k) match*** **Comprehensive health, dental, and vision insurance*** **Tuition reimbursement*** **Professional development and clear career‐advancement pathways****For more information, please visit:** **Benefits - Avangrid****Job Summary**This role will function as a key player on a high-impact communications team responsible for creating and executing communications across a variety of channels, with a primary focus on digital communications. This includes omni-channel program creation and production and tracking of tactics. They will leverage their exceptional writing, content production, and digital communications expertise to develop knowledgeable and engaging content for Avangrid’s customer communications channels.**Key Responsibilities*** Lead digital programs and projects for customer communications across Avangrid Networks, including the planning, development and execution for customer alerts, push notifications, web, email, and similar.* Identify opportunities to enhance digital communications through new channels, targeting strategies, and content approaches* Own campaign performance measurement using tools such as Google Analytics and other digital analytics platforms. Analyze customer behavior, engagement, and conversion metrics to identify trends and actionable insights.* Develop and deliver recurring campaign reporting (campaign-level, channel-level, and executive summaries)* Collaborate with internal stakeholders to align communications strategy with business goals and customer needs.* Delivers on-strategy, on-brand, on-time, on-budget results. Is the lead team member with respect to accomplishing day-to-day goals and provides expertise and immediacy of decision making.* Holds project team members accountable for results.**Required Qualifications*** Bachelor’s degree in communications, marketing, English, business, or related field with 7 years relevant experience required.* Demonstrated experience using digital analytics tools (e.g., Google Analytics) to measure and optimize campaign performance.* Hands-on experience creating and managing UTM parameters for campaign tracking.* Excellent writing and editing skills, with a concentration in digital communications initiatives.**Competencies*** Growth & Continuous Improvement* Initiative & Change* Focused on Results* Customer Centric (internal and/or external)* Communication* Collaboration* Leadership (people managers/leaders)**Disclaimer**AVANGRID is committed to a diverse and inclusive workplace. AVANGRID is an equal opportunity employer and does not discriminate on the basis of an individual’s sex, gender, gender identification, gender expression, race, color, religion, national origin, age, ancestry, genetic information, medical condition, physical or mental disability, marital status, sexual orientation, military or veteran status, or other characteristics or conditions protected by law.Click here for Additional Disclaimer InformationAvangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within AVANGRD Network and Corporate functions. This does not include those that will work for Avangrid Renewables**Company:**NY STATE ELECTRIC & GAS CORP**Mobility Information**Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at [e-mail] employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.**Job Posting End Date:**September-28-2026**About Avangrid:** Avangrid, Inc. is a leading energy company in the United States working to meet the growing demand for energy for homes and businesses across the nation through service, innovation, and continued investments by expanding grid infrastructure and energy generation projects. Avangrid has offices in Connecticut, New York, Massachusetts, Maine and Oregon, including operations in 23 states with approximately $47 billion in assets, and has two primary lines of business: networks and power. Through its networks business, Avangrid owns and operates eight electric and natural gas utilities, serving more than 3.3 million customers in New York and New England. Through its power generation business, Avangrid owns and operates more than 75 energy generation facilities across the United States producing 10.5 GW of power for over 3.1 million customers. Avangrid employs approximately 8,000 people and has been recognized by JUST Capital as one of the JUST 100 companies – a ranking of America’s best corporate citizens – in 2025 for the fifth consecutive year. The company was named among the World’s Most Ethical Companies in 2025 for the seventh consecutive year by the Ethisphere Institute. Avangrid is a member of the group of companies controlled by Iberdrola, S.A. For more information, visit www.avangrid.com.