Manager, Professional and Organizational Development Programs (Manager III, Grade M3)

Montgomery County (MD); Rockville (MD); Hybrid; USD 99,000 - 150,000; Full time

Job summary

Montgomery County Office of Human Resources (OHR) seeks a high-impact Professional Learning and Organizational Development Manager (Manager III) to design and implement an enhanced operating model for county-wide training and development. This role leads a team of HR professionals delivering day-to-day learning activities and specialized career advancement programs.

The ideal candidate has a proven track record in designing training programs, succession planning, and coaching diverse teams to

Qualifications

• At least five years of leadership experience in training within a governmental agency, large private sector, or non-profit.
• Bachelor’s degree in HR/Business, Industrial-Organizational psychology, or related field.
• Preferred master’s degree and SHRM certification; equivalency considered.

Responsibilities

• Lead and develop a team of HR professionals responsible for training and career advancement programs.
• Design and implement a comprehensive learning and organizational development plan aligned with County priorities.
• Develop curricula and leverage third-party solutions to enhance employee capabilities.
• Create and facilitate high-quality learning experiences (workshops, eLearning, coaching, cohorts).
• Advance leadership development, succession planning, and executive coaching partnerships.
• Promote a culture of continuous learning with knowledge-sharing platforms and career-path tools.
• Use data/diagnostics to measure impact and guide decisions.

Skills

Leadership

Training design

Coaching

Succession planning

Performance management

Education

Bachelor's degree in HR/Business

Master's degree (preferred)

SHRM-SCP/SPHR certification (preferred)

Tools

HRIS

LMS

eLearning tools

Job description

Please note: The salary range above represents this position’s earning potential. The anticipated hiring range for this position will be $98,662 to $150,000 based on the candidate’s qualifications and experience.

WHO WE ARE

The Montgomery County Office of Human Resources (OHR) builds and supports a strong, resilient, and innovative workforce of more than 10,000 employees. We are a welcoming, collaborative and human-centric workplace that manages essentials of the full employee experience – from recruitment and selection through offboarding. We deliver people-focused programs such as health and wellness programs and professional development. We manage and implement the County’s HR policy, EEO and salary plans. OHR values diverse perspectives and lived experiences, and encourages BIPOC (Black, Indigenous, and people of color), immigrants, women, LGBTQIA+, individuals with disabilities and veterans to apply.

WHO WE ARE LOOKING FOR

OHR seeks a high-impact Professional Learning and Organizational Development Manager (Manager III), who brings supervisory experience, can design and implement an improved operating model, use data to inform and improve service delivery to the County’s comprehensive professional learning and development program. The ideal candidate brings a proven track record in the design and development of training programs; succession-planning frameworks; career-growth initiatives; special events; electronic and blended learning; recognition, coaching, and tuition-assistance programs. They also demonstrate expert skill in coaching diverse teams of professionals to elevate performance and practice.

As the Professional Learning and Organizational Development Manager, you will lead development and implementation of a comprehensive training program, including:

• Leading, supervising, and developing a team of HR professionals responsible for training, day-to-day learning activities, and specialty career advancement programs.
• Designing, implementing, and continuously evaluating a comprehensive learning and organizational development plan aligned with County priorities and workforce needs.
• Creating and curating curriculum and third-party solutions to optimize capabilities for employees and supervisors.
• Developing and facilitating high-quality learning experiences (workshops, cohort programs, coaching frameworks, eLearning, asynchronous modules, communities of practice) for staff at all levels.
• Spearheading leadership development, including succession planning, mentoring, emerging/established leader programs, and executive coaching partnerships.
• Building a culture of continuous learning, through knowledge-sharing platforms, self-directed learning resources, and career-pathing tools.
• Maintaining and improving enterprise performance management strategy, partnering with departments to drive effective performance planning and evaluations.
• Leveraging data and diagnostics to assess needs, measure impact and guide decisions

Additional Information:

The Professional Learning and Organizational Development Manager serves as a strategic partner within a union and non-union environment, dedicated to cultivating a labor relations climate rooted in mutual trust, respect, and cooperation. This role is essential in driving organizational growth while fostering collaborative and productive professional relationships.

Additional Requirements:

• Flexible Schedule: Ability to work early mornings, evenings, and weekends as necessary to meet operational demands.
• External Engagement: Availability to attend offsite meetings, events, and other work-related functions.
• Professional Development: Commitment to completing all mandatory training within established timeframes.

Experience:

At least five (5) years of Leadership experience in Training within a governmental agency, medium-to-large private sector organization, or non-profit.

Education:

Graduation from an accredited college or university with a bachelor’s degree in Human Resources Management, Business Administration, Industrial Organizational Psychology, Adult Learning and Continuous Education Programming or other related fields of study.

Equivalency:

An equivalent combination of experience and education may be substituted.

NOTE: Telework availability is not guaranteed during the 12-month probationary period. Telework may be permitted at the discretion of the supervisor and based on operational needs.

Preference will be given to candidates demonstrating the following experience in their resume:

• Graduation from an accredited college or university with a master’s degree or other graduate-level degree, in human resources management, business administration or industrial-organizational psychology, adult learning, continuous education or other related field of study with a demonstrated connection to leading talent acquisition services to a large organization
• Completion of professional human resources certification, such as Society for Human Resource Management Senior Certified Professional (SHRM-SCP) or Senior Professional in Human Resources (SPHR)
• Three (3) or more years of direct supervision of human resources professionals responsible for leadership, design and implementation of comprehensive training programs

Applications for candidates meeting the minimum qualifications will be reviewed to determine relevant experience in the following areas:

• In-depth knowledge of adult learning strategies, instructional design, and training methodologies
• Effective leadership abilities to guide and motivate teams, departments or individuals toward common organizational goals
• Significant experience in supervising teams, including training, mentorship, performance management of employees, and fostering a collaborative work environment.
• Demonstrated ability to develop and implement training and educational strategies that promote diversity, equity, and inclusion, ensuring a fair and equitable hiring process for all candidates.
• Proven experience in implementing, managing, and optimizing Human Resource Information Systems (HRIS) to enhance delivery of training and professional learning programs
• Prior experience working within a county or municipal government setting, with a strong understanding of public sector training challenges and best practices
• Proficiency in analyzing training metrics and generating comprehensive reports to measure training effectiveness and inform strategic decision-making.
• Experience with implementing and analyzing various assessments used in the professional development programs.
• Experience managing relationships with external training vendors and agencies.
• Experience with development and implementing training related policy
• Knowledge of FLSA, EEO and other Federal, State and/or County laws, regulations and policies affecting human resources.
• Experience working tactfully, and effectively with elected/appointed officials, union representatives, employees, supervisors and managers, community leaders.
• Ability to communicate effectively both orally and in writing, including presenting complex information to high level officials and the public, and establishing and maintaining strong professional relationships with internal and external customers and partners.