Manager, Product Management (Software)

Shure Incorporated; Niles (IL); Hybrid; USD 103,900 - 176,700; Full time

Benefits offered by this job

Healthcare benefits

Retirement savings plan

Paid time off

Job summary

Shure Incorporated in Niles, IL is seeking a Software Product Manager to own the WaveTool application within Shure's platform ecosystem. This hands-on role requires defining requirements, collaborating with engineering and design, and managing the product backlog to deliver high-value features that meet customer needs.

You will balance device support, feature delivery, technical debt, and platform integrations while partnering with marketing and sales for go-to-market plans.

Qualifications

• Bachelor's degree or higher in marketing, computer science, engineering or related field.
• 3–5 years of product management experience, including software apps or SaaS.
• Experience writing PRDs, user stories, and acceptance criteria in Agile environments.
• Strong analytical and problem-solving skills.
• Proficiency with requirements management, backlog tracking and bug tracking tools.

Responsibilities

• Define, maintain, and prioritize the WaveTool backlog and translate customer needs into actionable stories.
• Develop a near-term product roadmap balancing device support, features, tech debt, and integrations.
• Write detailed PRDs, acceptance criteria, and specs with engineering and UX teams.
• Collaborate with software engineering, QA, and UX/design throughout development for high-quality delivery.
• Coordinate with platform, firmware, and hardware teams for ecosystem integration.
• Support go-to-market planning, product positioning, and customer communications for WaveTool releases.
• Serve as primary voice of the customer through user research and direct engagement.
• Conduct competitive analysis to benchmark WaveTool and identify differentiators.
• Define product questions to answer via data analytics and instrumentation.
• Ensure WaveTool aligns with platform strategy, including ShureCloud and connectivity requirements.
• Support interoperability with third-party systems and platform-wide consistency.
• Define release criteria and collaborate with QA for quality standards.
• Monitor post-launch performance and coordinate rapid responses to issues.

Skills

Agile methodologies

Requirements writing

User research

Cross-functional collaboration

Data-driven decision making

Communication skills

SaaS product experience

Education

Bachelor's degree in marketing, CS, engineering or related field

Tools

Jira

Confluence

Job description

Manager, Product Management (Software)

Overview

Shure is seeking a motivated and detail-oriented Software Product Manager to own the WaveTool application - a key software offering within Shure's platform product ecosystem. This role is ideal for a product manager who thrives at the intersection of user experience, software development, and professional audio technology.

In your role as Software Product Manager you will be responsible for defining requirements, collaborating with engineering and design, managing the product backlog, and ensuring the application delivers exceptional value to Shure's customers. This is a hands-on, execution-focused role with meaningful opportunity to shape a product at the core of Shure's software strategy.

This role is hybrid, and based in our Niles, IL location.

Responsibilities

• Define, maintain, and prioritize the WaveTool product backlog, translating customer needs and strategic objectives into clear, actionable user stories and requirements.
• Develop and maintain a near-term product roadmap that balances new device support, new feature delivery, technical debt, and platform integration needs.
• Write detailed product requirements, acceptance criteria, and feature specifications in collaboration with engineering and UX teams.
• Partner closely with software engineering, QA, and UX/design teams throughout the development cycle to ensure on-time, high-quality feature delivery.
• Coordinate with platform, firmware, and hardware product teams to ensure WaveTool integrates seamlessly within the broader Shure ecosystem.
• Engage with marketing and sales stakeholders to support go-to-market planning, product positioning, and customer-facing communications for WaveTool releases.
• Serve as a primary voice of the customer for WaveTool, gathering insights through user research, field testing, support escalations, and direct customer engagement.
• Conduct competitive analysis to benchmark WaveTool against alternative solutions and identify differentiating opportunities.
• Identify, frame, and prioritize key product questions to be answered through data analytics and instrumentation.
• Ensure WaveTool aligns with Shure's platform strategy, including ShureCloud integration, security standards, and connectivity requirements.
• Support interoperability with third-party systems and contribute to platform-level consistency across the Shure device portfolio.
• Define release criteria and collaborate with QA to ensure WaveTool releases meet Shure's quality standards.
• Monitor post-launch performance and coordinate rapid response to critical bugs or user experience issues.

Qualifications

• Bachelor's degree in marketing, computer science, engineering or a related field.
• 3-5 years of product management experience, with at least 2 years managing software applications or SaaS products.
• Demonstrated experience writing product requirements, user stories, and acceptance criteria in an Agile development environment.
• Strong analytical and problem-solving skills, with the ability to translate complex technical concepts into clear product decisions.
• Proficiency with requirements management, backlog tracking, and bug tracking tools (e.g., Jira, Confluence, or similar).
• Excellent verbal and written communication skills, with the ability to effectively engage both technical teams and business stakeholders.
• Customer-focused mindset with experience conducting user research and synthesizing customer feedback into product decisions.
• Familiarity with professional audio systems, AV technology, or Shure's product portfolio.
• Experience with desktop or mobile application product management.
• Understanding of software licensing models, including perpetual, subscription, and AaaS (Application as a Service).
• Exposure to network connectivity, cloud platforms, or device management solutions.
• Experience with data analytics tools and a demonstrated ability to define meaningful product metrics and KPIs.
• Ability to work across global time zones, including occasional early morning or evening collaboration with teams in Asia and Europe.

Applicants for this position must be currently authorized to work in the United States on a full-time basis. Shure will not sponsor applicants for this position for work visas.

WHO WE ARE

Shure's mission is to be the most trusted audio brand worldwide - and for over a century, our Core Values have aligned us to be just that. Founded in 1925, we are a leading global manufacturer of audio equipment known for quality, reliability, and durability. We engineer microphones, headphones, wireless audio systems, conferencing systems, and more. And quality doesn't stop at our products. Our talented teams strive for perfection and innovate every chance they get. We offer an Associate-first culture, flexible work arrangements, and opportunity for all.

Shure is headquartered in United States. We have more than 35 regional sales offices, engineering hubs, distribution centers and manufacturing facilities throughout the Americas, EMEA, and Asia.

Join Shure and Amplify Your Impact. Explore our unique culture and learn the key pillars that define our legacy of excellence.

THE MIX MATTERS

Don't check off every box in the job requirements? No problem! We recognize that every professional journey is unique and are committed to providing an equitable candidate experience for all prospective Shure Associates.

PAY TRANSPARENCY

Shure offers a competitive compensation structure that is reviewed annually to attract, hire, and retain the industry's top talent. Base salaries vary based on qualifications, geography, experience, and expertise in each respective discipline. The range displayed on each job posting reflects the minimum and maximum base salary for the opportunity. The base salary for this position ranges from $103,900 to $176,700 with a midpoint target. This position may also be eligible for our incentive pay program, which varies based on individual and Company performance in the year. If your salary expectations do not align, we are often flexible on the seniority of posted positions. All positions also include an award-winning benefits package.

WE GOT YOU - Our Benefits

At Shure, we prioritize the well-being of our Associates. We offer competitive rewards packages to full-time and part-time Associates working 24 or more hours a week that address physical, mental, financial, and overall well-being. Our benefits include comprehensive healthcare, mental health and retirement savings plans, generous paid time off programs, employee discounts, professional development opportunities, work-life balance initiatives, employee recognition programs, and volunteering/community involvement opportunities. To learn more, check out our Benefits At A Glance.

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