Manager, Product Management, Customer Core & Identity

Capital One; Chicago (IL); Vor Ort; USD 150.000 - 171.000; Vollzeit

Benefits dieser Stelle

Benefits package

Zusammenfassung

Capital One in Chicago seeks a Manager, Product Management for Customer Core & Identity to reimagine how customers securely access their financial lives with passwordless, high-trust experiences.

You will drive strategy and execution for next-gen authentication, lead initiatives on passkeys and biometrics, and partner with engineering, design, cyber, and risk to deliver scalable solutions.

Qualifikationen

• Bachelor's or Master's in a quantitative field or Business/Marketing; or Bachelor's with 3+ years PM experience.
• Experience translating business strategy into consumer digital products is preferred.

Aufgaben

• Drive strategy and execution for next-gen authentication
• Lead initiatives across passkeys, biometrics, long-lived access, and verifiable credentials
• Partner closely with engineering, design, cyber, and risk
• Balance security, usability, and scale to deliver best-in-class experiences

Kenntnisse

Product Management

Strategy & Execution

Cross-functional Collaboration

Ausbildung

Bachelor's or Master's in a quantitative field or Business/Marketing

Bachelor's with 3+ years Product Management

Jobbeschreibung

Manager, Product Management, Customer Core & Identity Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Role

Customer Identity sits at the front door of Capital One, powering 7B+ logins annually for 125M+ customers. This role is about shaping the future of how customers securely access their financial lives in a passwordless, low-friction, high-trust world.

In this role, you will:

• Drive strategy and execution for next-gen authentication
• Lead initiatives across passkeys, biometrics, long-lived access, and verifiable credentials
• Partner closely with engineering, design, cyber, and risk
• Balance security, usability, and scale to deliver best-in-class experiences

Capital One Product Framework

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product Management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications

Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing OR Bachelor's degree in any field and at least 3 years of Product Management experience

Preferred Qualifications

Experience translating business strategy and analysis into consumer facing digital products

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

• Chicago, IL: $149,800 - $171,000 for Manager, Product Management
• McLean, VA: $164,800 - $188,100 for Manager, Product Management
• New York, NY: $179,700 - $205,100 for Manager, Product Management
• Richmond, VA: $149,800 - $171,000 for Manager, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Benefits

• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Learn more at the Capital One Careers website.

Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug-free workplace.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail].

All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail].

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.