Manager, Product Management

The Walt Disney Company; Glendale (CA); On-site; USD 174,000 - 234,000; Full time

Benefits offered by this job

Bonus potential

Medical benefits

Long-term incentive units

Job summary

The Walt Disney Company is seeking a seasoned Product Management leader for Emerging Technology to drive commercial intelligence initiatives and product delivery across a global, cross-functional team. You will own roadmaps, build business cases, and articulate executive narratives to advance guest and internal experiences.

Expect to manage a team, collaborate across coasts and time zones, and influence strategic direction with data-driven insights in a dynamic, R&D-inspired environment.

Qualifications

• 8+ years of Product Management delivering customer-facing and employee-facing products.
• Experience leading cross-functional teams within a matrixed organization.
• Experience with iterative test-and-learn processes and POC development.
• Proven ability to use data and metrics to back business cases and influence prioritization.
• Exceptional written and verbal communication skills for executive audiences.
• Experience working in collaborative, agile teams across time zones.
• Ability to navigate ambiguity and manage multiple priorities.

Responsibilities

• Team Leadership: Manage, coach, and develop a team of individual contributors.
• Business Case Development and Technology Strategy: Own the roadmap for Emerging Technology’s Commercial Intelligence.
• Product Lifecycle Management: Oversee ideation, rapid experimentation, and initial launch.
• Stakeholder Engagement: Represent initiatives in cross-functional leadership forums.
• Metrics & Measurement: Establish KPIs and report outcomes to leadership.
• Executive Communication: Prepare and deliver executive summaries and risk/status updates.

Skills

Product management

Team leadership

Data-driven decision making

Executive communication

Agile methodologies

Cross-functional collaboration

Strategic thinking

Bi-coastal/international teams

R&D / test-and-learn

Education

Bachelor's degree in Business Management or Computer Science

Master's degree in Business Management or Computer Science

Tools

JIRA

Confluence

Smartsheet

Airtable

Cursor

Claude Cowork/Code

Job description

Disney Experiences Technology (DXT) creates world-class immersive digital experiences for Guests and Cast members across premier vacation brands including Disneyland Resort, Walt Disney World, Shanghai Disney Resort, Hong Kong Disneyland, Disneyland Paris, Disney Cruise Line, and Aulani. With offices in Anaheim, Glendale, Hong Kong, Orlando, Paris, Seattle, and Shanghai, DXT develops innovative technical solutions for a global audience.

Emerging Technology (ET) identifies where new technology meets a genuine Disney Experiences opportunity, then tests and scales what works. The team delivers strategic guidance, rapid experimentation through POCs and prototypes, and 0-1 development.

The Manager, Product Management - Emerging Technology leads a team of Product Managers focused on delivering commercial and operational intelligence efforts centered on process optimization and operational efficiencies as well as new Guest facing experiences. Reporting to the Sr. Manager, Product Management, this role pairs direct people leadership with hands-on ownership of roadmap, business case, and executive narrative for their Technology portfolio.

Key Responsibilities

• Team Leadership: Manage, coach, and develop a team of individual contributors, while also driving alignment and delivery through cross-functional partners across the broader matrixed organization. Set individual goals, review performance, and build product management craft (ideation-POC-production discipline, stakeholder communication) across the team.

• Business Case Development and Technology Strategy: Own the roadmap for Emerging Technology’s Commercial Intelligence efforts - spanning AI-driven Ecommerce and commercial optimization. Track trends (AI, ML, CV, automation, and related fields) to identify growth opportunities and validate technology fit.

• Product Lifecycle Management: Oversee iterative product development for Emerging Technology- from ideation and rapid experimentation through initial launch and handoff. Ensure epics, user stories, requirements, and success criteria meet a consistent bar.

• Stakeholder Engagement: Represent initiatives in cross-functional and leadership forums. Build and maintain relationships with engineering, design, delivery, and business partners.

• Metrics & Measurement: Establish KPIs and Success criteria; use data to inform prioritization and to report outcomes to leadership.

• Executive Communication: Prepare and deliver executive summaries, reviews, and risk/status updates, translating team-level detail into decision-ready narratives for leadership.

Required Qualifications

• 8+ years of Product Management experience delivering customer-facing and employee-facing products, digital only and hybrid experiences, hardware and/or software delivery.

• Direct experience leading and developing teams or equivalent experience leading cross-functional product initiatives within a matrixed organization.

• Experience with iterative test-and-learn processes, POC development, and production-level delivery; familiarity with an R&D environment

• Proven ability to use data and metrics to back business cases and influence prioritization decisions

• Exceptional written and verbal communication skills, including the ability to present at an executive level

• Experience working in highly collaborative, cross-functional, agile teams

• Ability to think strategically and drive ideas into action, with strong personal initiative

• Ability to work with bi-coastal and/or international teams across multiple time zones

• Ability to navigate ambiguity, adapt quickly, and manage multiple concurrent priorities across Commercial Intelligence initiatives

Preferred Skills & Experience

• Familiarity with AI and data-driven approaches within the Ecommerce space or operational efficiency- e.g., process automation, personalization

• Ability to communicate complex technical topics to non-technical, senior stakeholders

• Experience with agile tools (e.g., JIRA, Confluence, Smartsheet, Airtable, Cursor, Claude Cowork/Code)

Required Education

• Bachelor's degree in Business Management, Computer Science, or a related field, or equivalent work experience.

Preferred Education

• Master's degree in Business Management, Computer Science, or a related field, or equivalent work experience.

The hiring range for this position in Orlando, FL is $165,900 to $222,400 per year and in Glendale, CA is $174,100 to $233,500. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial and/or other benefits, dependent on the level and position offered.

Disclaimer

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs (https://support.disneycareers.com/hc/en-us/sections/32131060143380-Candidate-Disability-Accommodations-FAQs). We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email [e-mail] with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.