Job Summary
The Manager, Product Development is an individual contributor responsible for providing advanced product development expertise and thought leadership. This role collaborates cross-functionally to identify, develop, and execute licensed food products and menu strategies that support overall brand objectives, quality standards, and brand integrity. The Manager maintains a strong understanding of current product performance, consumer insights, and industry trends, and uses this knowledge to make informed recommendations for current and future licensed product innovations. This role also plays a key role in supporting and driving project execution in close partnership with the R&D development team, ensuring initiatives are delivered effectively and aligned with business priorities.
Essential Functions
- Product Development and Commercialization
- Manages day-to-day test kitchen operations to support efficient, disciplined product development, testing, and refinement activities.
- Defines detailed product specifications and collaborates with manufacturing partners capable of meeting quality, performance, and cost objectives.
- Manages new product initial production setup, production runs, and quality validation to ensure consistency, scalability, and launch readiness.
- Coordinates product review meetings with senior management and key stakeholders to support timely decision-making and approvals.
- Validates product standards in the field by assessing adherence to brand SOPs and identifying opportunities for improvement.
- Provides regular, clear progress updates on product development status, risks, and timelines to project managers and channel leadership.
- Support the development and execution of domestic and international licensed projects, collaborating with cross-functional teams and external partners.
- Conduct quality assurance (QA) checks to verify product and packaging to product specification, customer requirements, and brand expectations.
- Support sales’ customer presentations, product demonstrations, and business development meetings to help secure new business opportunities.
- Product Ideation
- Supports the development of the brand’s overall food positioning through contribution to product strategy and execution.
- Responsible for the development and execution of assigned brand programs under the guidance of senior leadership.
- Leads day-to-day problem solving for existing and future products and ingredients, including the continuous improvement of commercialized items.
- Evaluates brand menus to identify opportunities for non-core product development and innovation.
- Makes informed recommendations based on BME audit results, ensuring products are measured against and aligned with established specifications.
- Conducts ongoing product research and maintains memberships in relevant professional and industry organizations to gather competitive intelligence and stay current on foodservice and retail trends.
- Partner with customers to research emerging food and beverage trends, consumer preferences, flavors, formats, and menu innovation.
Education
- Bachelor's Degree, B.S. or B.A. Culinary, Pastry, Food Science or related degree , Pref
Work Experience
- 2+ years of research and development experience within the consumer packaged goods or food service industry, preferred.
- Experience working with outside suppliers and the application of external technologies in food ingredients and packaging, preferred.
- Experience with establishing raw material specifications for vendors and contract manufacturers, preferred.
Skills
- Strong knowledge of shelf stability, retail food operations, food plant operation, food quality and laboratory testing for various food products
- Able to create specification sheets for developed products and to hold manufacturers accountable to specifications
- Innovative problem solver with the ability to influence and create "win-win" partnerships.
- Planning, organization and follow up skills, with the ability to prioritize and manage multiple projects with sensitive deadlines and changing environment.
- Ability to quickly build trust and effective working relationships across various stakeholder groups (i.e, Corporate, Field and Franchisees).
- Communication skills that create positive impact and engagement (written, verbal and presentations).
- Innovative decision making with strong business and financial acumen.
- Proficiency in Microsoft computer skills (i.e. Word, PowerPoint, and Excel).
- Ability to travel up to 30% of the time.
Certifications Travel Requirement
- May be required to travel up to 25% of the time