Manager, Procurement Systems & Operations

Box Com; Redwood City, Chicago (CA, IL); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Box, an AI-first leader in intelligent content management, is seeking a Senior Strategic Sourcing Partner to own end-to-end sourcing for Build and Box Security. You will drive renewals, optimize licensing, and negotiate complex cloud and security contracts with cross-functional partners including Legal, Finance, and Engineering.

The role emphasizes using AI data insights to shorten cycle times, improve vendor performance, and deliver measurable business value while collaborating with

Qualifications

• Strong data and reporting capabilities; adept at extracting data, running queries, and presenting leadership reports.
• Blended sourcing and operations experience across strategic sourcing, procurement operations, vendor management, or spend analytics.

Responsibilities

• Lead End-to-End Sourcing: manage the full lifecycle for Build and Security.
• Renewals & Pipeline Management: proactively manage renewal pipeline and negotiations.
• Technology Contracting: craft deal strategies and negotiate MSAs, SOWs, and cloud agreements.
• Stakeholder Partnership: partner with engineering and security leaders as trusted advisor.

Skills

Data analysis

Reporting

Cross-functional communication

AI-driven mindset

Education

Bachelor's degree in Supply Chain

Tools

Excel/Google Sheets

Job description

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

Box is building a modern, AI-first Strategic Sourcing and Procurement Intelligence & Operations organization that makes it easier for Boxers to buy, scale, and manage technology spend — while unlocking business value, maintaining strong controls, and mitigating third-party risk.

We are looking for a Senior Strategic Sourcing Partner to partner directly with our Build (Engineering) and Box Security organizations. In this role, you will lead end-to-end sourcing lifecycles, manage commercial and technology contracting, drive proactive renewals, and optimize supplier performance across mission-critical cloud software, security tooling, and support Procurement Operations with reporting and/or special ad hoc process improvement projects.

This is a high-impact, problem-solving role, not an administrative one. As an AI-first company, we need a sourcing professional who looks beyond legacy sourcing motions — knowing how to leverage AI tools and data intelligence to accelerate cycle times, proactively manage renewal pipelines, and deliver commercial value while fostering strong, trusted cross-functional relationships.

WHAT YOU'LL DO

Strategic Sourcing & Renewals Management

• Lead End-to-End Sourcing: Manage the full sourcing lifecycle (RFI/RFP/RFQs, vendor selection, commercial negotiations, contracting, and supplier onboarding) for Build and Security.
• Renewals & Pipeline Management: Proactively manage the renewal pipeline; analyze historical usage, benchmark pricing, optimize licensing models, and lead negotiations well in advance of contract expiration.
• Technology Contracting: Construct deal strategies and negotiation plans, review, and negotiate commercial terms, Master Services Agreements (MSAs), Statements of Work (SOWs), Order Forms, and SaaS/Cloud agreements in close partnership with Legal, Security, Finance and the Business Owners.
• Stakeholder Partnership: Embed with engineering and security leaders as a trusted advisor, understanding roadmaps, forecasting spend, and aligning commercial strategies.

Governance, Risk & Operational Excellence

• Third-Party Evaluation & Risk Mitigation: Shepherd suppliers through Box One Spending Standard (“BOSS”) process and help facilitate requests through the various approvals steps such as Supplier Trust, Legal, and Finance.
• Supplier Performance & Relationship Management: Join the team in providing input as we develop our Supplier management program. This will include monitoring vendor performance, track SLAs and contractual commitments, lead Business Reviews (QBRs) for critical suppliers, and resolve contract compliance or delivery issues.
• AI-First Process: This AI first in all the work that we do with the goal of automation and self-service so we continue to eliminate friction, reduce cycle time, and enhance data hygiene in Zip.

Procurement Operations

• Dual-Hat Sourcing & Operations Support: Manage operational procurement workflows alongside strategic sourcing initiatives, assiting where needed to ensure requisition intake, purchase orders, approvals, and onboarding move swiftly without bottlenecks and assisting in leading BOSS office hours
• Help Design & Deliver Quarterly Reporting: Own the cadence of operational and strategic reporting — creating comprehensive deal overview including completed and upcoming deals and savings.
• Ad-Hoc Data Analysis & Spend Modeling: Run regular and ad-hoc reports to evaluate category spend patterns as requested.

WHO YOU ARE

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

• Strong Data & Reporting Capabilities: You love working with data and have advanced skills in Excel/Google Sheets and reporting tools. You are adept at extracting data, running queries, synthesizing insights, and presenting polished monthly and quarterly reports for leadership.
• Blended Sourcing & Operations Experience: You bring 3–6+ years of progressive experience across strategic sourcing, procurement operations, vendor management, or spend analytics — ideally within high-growth technology, SaaS, or Cloud environments.
• Comfortable with Tech Contracting: You understand technology contracts (SaaS, IaaS, security tools, professional services), licensing metrics, and commercial negotiation levers; you are comfortable partnering with Legal and InfoSec to finalize agreements.
• Operational Problem Solver: You take pride in structured workflows, data cleanliness, and creating frictionless procurement processes for cross-functional stakeholders.
• Cross-Functional Communicator: You build strong working relationships across Engineering, Security, Finance, Legal, and Accounting, communicating complex data and commercial terms clearly.
• AI-First & Continuous Improvement Mindset: You are eager to utilize AI and automation to modernize procurement operations, eliminate manual overhead, and accelerate delivery.
• Education & Credentials: Bachelor's degree in Supply Chain, Business Analytics, Finance, Information Systems, or equivalent practical experience. Experience with Zip preferred.

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

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