Manager, Process Optimization

Guitar Center Stores, Inc.; Westlake Village (CA); On-site; USD 155,000 - 170,000; Full time

Benefits offered by this job

Gig leave for musicians

Medical, Dental, Vision benefits

401K plus company match

Mental health support

Employee discount program

Tuition reimbursement

Job summary

Guitar Center Stores, Inc. in Westlake Village, CA seeks a Process Optimization Manager to enhance efficiency and drive process improvements across the organization. You will lead projects utilizing LEAN and Six Sigma methodologies, aiming for measurable results and sustainable solutions.

The ideal candidate has 7-10 years of experience, including management roles, exceptional communication skills, and proficiency in data analysis. Enjoy a range of benefits including gig leave for musicians, robust health insurance, and a competitive salary package.

Qualifications

• 7-10 years of professional experience, including 5+ years in LEAN execution.
• Track record of delivering measurable process improvements.
• Strong analytical, problem-solving, and data interpretation skills.

Responsibilities

• Lead process improvement projects to enhance efficiency and quality.
• Collaborate with stakeholders to ensure project sustainability.
• Train and mentor staff in process improvement tools and methodologies.

Skills

Process improvement methodologies (LEAN, Six Sigma)

Data analysis

Change management

Project management

Communication skills

Education

Bachelor's degree in Business, Supply Chain, Operations Management

LEAN Black Belt certification

Tools

Project management software

Statistical analysis tools

Job description

KEY RESPONSIBILITIES

The ProcessOptimizationManageris responsible forleading enterprise-wide initiatives that enhance efficiency, reduce costs, andbuilda culture of continuous improvement through proven methodologies(LEAN,Six Sigma). This rolewilldevelop anddriveprocessimprovement effortsleveragingrobusttools,frameworksand operatingapproaches toembedcontinuous improvementprinciples across the organizationand drive business value.

Thisrolewillleadand collaborate withcross-functional teamstoidentifyand implement process improvements thateliminatewaste, streamline workflows, and driveincrementalbusinessvalue. With a data-driven and results-oriented approach, the ProcessOptimizationManager will coach and mentorcross functionalteamson how to bestapply structured problem-solving techniques and sustaina culture of continuous improvement.Lean Six Sigmacertification,experience executingcontinuous improvementinitiatives across RetailandSupply ChainOperations,andfamiliarity inleveragingtechnologicalprocess enablers such as RPA, Process Mining, AI, and enhanced operating modelsis highly preferred.

Responsibilities include the following but are not limited to the following:

• Proactivelyidentifyprocessinefficienciesacross the enterpriseandleverage process improvement approaches (LEAN, Six Sigma) to design solutions.
• Architect process improvement effortsand specific improvementplansthatmaximizecompany valueandbusiness impact.
• Lead end-to-end processimprovementprojects to improveefficiency, quality, and other relevant business outcomesAnalyze operational, financialand/or process data(trends, root causes, process mapping) to support specific continuous improvement efforts.
• Buildacontinuous improvementcultureacross the organization with standard methods,ongoingmeasurement,and managementofprocess improvementinitiatives.
• Collaborate with cross-functional stakeholders to ensure project sustainability and long-term adoption of improvements.
• Manage a portfolio of improvement projects, ensuring alignment with organizational goals, budgets, and timelines.
• Train, coach, and mentor staff inprocess improvementtools and methodologies, to build an internal capability and knowledge base.
• Manage and develop project teams, providing feedback and performance guidance.
• Act asa change agent thatempowersthe enterprise andoperational teams to improve current state operations and drive new value from process improvement methodologies.
• Executive presence and canpresent findings, recommendations, and results to senior leadership in clear, actionable terms.

Professional Experience & Requirements:

• Bachelor's degree inBusiness,Supply Chain, Operations Management, or related field (Master'sdegree preferred).
• LEANBlack Belt certification preferred.
• 7-10 years of professional experience and5+ years in LEAN execution, with at least 2 years in a management or leadership role.
• Proventrack record delivering measurable process improvements and efficiency gains.
• Proventrack record executingchange management effectively.
• Exceptional communication, facilitation, and presentation abilities.
• Excellent analytical, problem-solving, and data interpretation skills.
• Ability to influence stakeholders and drive change in a matrixed environment.
• Proficiencywith process mapping, statistical analysistools,and project management software.
• Strong project management skills, with experience managing multiple, complex initiatives simultaneously.

Why Guitar Center? Here's just some of the rewards:

For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Pay Rate:

$155,000 - $170,000/yr depending on background and experience.

This position is eligible to participate in the Guitar Center Company bonus program based on Company performance.

The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. Pay ranges may be different in other locations.

Equal Opportunity Employer Statement

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email [e-mail].