Manager Pro Shop- The Saints Golf Course

City of Port St. Lucie; Port Saint Lucie (FL); On-site; USD 83,000 - 96,000; Full time

Job summary

The City of Port St. Lucie offers an essential leadership role managing the golf course operations, financial records, and staff supervision.

You will coordinate promotional activities, oversee tournaments, and ensure exceptional guest service in the pro shop. This position is an essential role for Emergency Management with 24/7 availability during city emergencies, and requires the ability to respond as needed by City Administrators and officials.

Qualifications

• Associate degree in business administration, golf course administration, sports management, marketing or related field is required.
• A minimum of five (5) years of management experience; two (2) years in a recreational/club facility preferred.
• Driver’s license valid; Florida driving license within 30 days from hire.

Responsibilities

• Oversee administrative, supervisory, and procedural functions for the City-owned golf course.
• Direct group, tournament, and league play; coordinate schedules and equipment needs.
• Develop and implement promotional and marketing strategies for the golf course operations.
• Maintain daily records of operations and monthly financial reports; manage inventory and merchandise.
• Supervise staff and ensure high service levels in the pro shop; train and evaluate personnel.

Skills

Golf course operations

Equipment operation

Budgeting

Supervise staff

Computer literacy

Staff training

Staff supervision

Written & oral communication

People judgment & composure

Education

Associate degree in business administration

Associate degree in golf course administration

Associate degree in sports management

Associate degree in marketing

5 years management experience

Job description

The City of Port St. Lucie is an equal opportunity employer.

This position requires the applicant to successfully pass a drug screening.

Under the general direction of the Golf Administrator, responsible managerial work overseeing a variety of administrative, supervisory, and procedural functions involving records, multi-skilled workers, operations, and maintenance functions pertaining to the City-owned golf course. Hours of works will vary depending upon the needs of the golf course. Facilitates the development of public trust and confidence in the City.

The starting annual salary for this position is $83,251.38 - $95,739.07 depending on qualifications

This position is considered an \"Essential Position\" for the purpose of Emergency Management. Emergency duties will be assigned as needed. This position requires 24 hours a day, 7 days per week availability during City of Port St Lucie emergencies, as determined by City Administrators, Emergency Manager or City Officials.

The following duties are illustrative for this position. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Keeps the mission, vision and values of the City of Port St. Lucie and Parks and Recreation Department at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintaining high levels of work and productivity by generating innovative solutions to work situations.
• Assists in the implementation and execution of all promotional and marketing strategies for the golf course operations.
• Directs, coordinates, and oversees group, tournament, and league play.
• Analyzes and resolves work problems and assists work force in solving problems and tasks.
• Requisition’s materials and supplies.
• Provides field and miscellaneous training.
• Prepares reports, correspondence, work orders, forms, etc. And maintains files and computer records.
• Schedules and coordinates work schedules and equipment needs for all golf operations.
• Supervises and ensures superior service levels in the pro shop.
• Develops ideas and concepts for the planning and promotion of City sponsored events.
• Maintains accurate daily records of operations along with daily and end of the month financial reports.
• Maintain records of sales and inventory of merchandise.
• Manages instructors responsible for golf instructions for all groups and levels of play.
• Responsible for supporting and monitoring evaluation processes, including planning, training, evaluation and analysis, for programs and events.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with the City’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

Graduation from an accredited college or university with an Associate degree in business administration, golf course administration, sports management, marketing or related field is required. A minimum of five (5) years of management experience required, with two (2) years of experience at a recreational or club facility preferred.

CERTIFICATES, LICENSES, REGISTRATIONS

• Possession of valid driver’s license and maintenance of clean driving record required with the ability to obtain a valid Florida driver’s license within 30 days from date of hire.

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of procedures, practices and methods of golf course operations.
• Knowledge of golf course equipment operation and maintenance.
• Knowledge of the principles of budgeting.
• Ability to supervise, plan and schedule the work of staff.
• Ability to access, input and retrieve information from a computer.
• Ability to train staff.
• Skill in supervision and direction of a multi-level staff.
• Ability to establish and maintain effective working relationships with officials, employees, and the public.
• Ability to communicate effectively in writing and orally.
• Ability to focus on the positive in every situation.
• Ability to model respect for individuals, teams, and the organization.
• Ability to stay centered when challenged.
• Ability to work under pressure and meet deadlines.
• Ability to follow through with assigned tasks.
• Ability to establish and maintain the trust and confidence of the department and public.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hands to finger, handle, or feel. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, and crouch.The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.