Manager - Practice Operations - Arizona

Socket.dev; Scottsdale (AZ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical options

Dental coverage

Vision plan

Tax-advantaged savings

Retirement plan

Job summary

Mayo Clinic is seeking a Talent Manager to lead and coordinate operational and administrative functions across Scottsdale/Phoenix campuses. You will align with strategic priorities, supervise teams, and drive process improvements in a value-based healthcare environment.

We seek leaders with strong experience in operations, finance, and change management who can foster collaboration across departments and disciplines while upholding Mayo Clinic’s standards and patient-centered approach.

Qualifications

• Operational leadership experience required.
• Experience in leading functional teams.
• Strong communication and change-management skills.
• Financial acumen and budget management.

Responsibilities

• Lead and coordinate operational and administrative functions to align with strategic priorities.
• Develop priorities and action plans and track progress and outcomes.
• Build and mentor high-performing teams while upholding Mayo Clinic values and culture.
• Drive transformation via process improvements and innovation within service lines.
• Manage budgets, financial performance, and resource allocation to sustain operations.

Skills

Leadership

Operations management

Finance

Change management

Communication

Strategic planning

Education

Master’s degree

Bachelor’s degree

Job description

This Manager posting is for four current opportunities supporting clinical areas on the Scottsdale/Phoenix, Arizona campuses:

1. Division of Community Internal Medicine
2. Divisions of Rheumatology and Allergy, Asthma & Clinical Immunology
3. Divisions of Endocrinology, Nephrology and Palliative Medicine
4. Department of Neurosurgery

Position Overview

The Manager partners with administrative leaders, physicians, and scientists to lead and coordinate operational and administrative functions in alignment with strategic priorities. The Manager has strong leadership, operational and process improvement capabilities.

Embodying our Mayo Clinic values, the Manager plays a pivotal role within shields and departments managing teams and service lines.

Responsibilities

Vision and Strategy

• Lead and manage the team to operationalize the vision, executing goals and outcome-based objectives.
• Actively contribute to the development of priorities and action plans.
• Serve as a liaison between front-line supervisors and staff and leadership to ensure strategic alignment, staff engagement, and open, transparent, bidirectional communication.
• Develop relationships externally in support of Mayo Clinic’s goals and objectives.

People and Culture

• Create and foster high performing, engaged teams, aligned to a culture of safety and Mayo Clinic values.
• Lead and mentor team through new and changing situations.
• Effectively manage team performance and difficult conversations with compassion and respect.
• Embed equity, inclusion, and diversity principles into team, across hiring, developing, and coaching staff.
• Coach, mentor, and develop direct reports and other allied health staff to foster engagement, life-long learning, and professional growth.

Operational Excellence

• Provide leadership with a primary focus on operational excellence, implementation, and staff engagement.
• Apply operational knowledge, critical thinking, sound judgment, andproblem solving in anintegrated, matrixedenvironment.
• Effectively manage staff assignments to meet fluctuating workload and business needs.
• Embrace and drive operational execution with a sense of pace and urgency. Coordinate and direct staff to ensure smooth operations and efficiencies.
• Engage in systems design, process improvement, and optimization to improve and simplify operations and outcomes.
• Facilitate quality, safety, regulatory, and service excellence.
• Manage projects and lead multidisciplinary teams including financial analysis, problem solving, and data-driven decision-making.

Transformation and Innovation

• Develop a global mindset, and continuously invest in learning and gaining knowledge inter and intra industry.
• Demonstrate continuous learning of emerging technologies and data literacy for departmental and organizational benefit.
• Demonstrate forward-thinking and trend analysis to anticipate future needs and opportunities.
• Encourage team to pursue new approaches and demonstrate business agility.

Financial and Business Acumen

• Demonstrate business acumen andapply financial rigor in managing financial results.
• Assist in managing budget for area of responsibility.
• Manage strategic growth to include staffing and other resources.
• Implement, manage, and operationalize business plans and deliverables.
• Represent and communicate big picture thinking with business partners and stakeholders.
• Support effective decision making and ensure long term sustainability through deep understanding of healthcare, education, and research finance models, including revenue drivers, to support effective decision making and ensure long term sustainability.

*Visa sponsorship is not available for this position. This position is not eligible for F-1 OPT STEM extension.

Qualifications

• Master’s degree with a minimum of 1 year of relevant experience or bachelor’s degree with 5+ years of relevant experience required.
• Operational experience must include demonstrated competency in leadership, management, operations, finance, communication, and change management methodologies.

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical:Multiple plan options.
• Dental:Delta Dental or reimbursement account for flexible coverage.
• Vision:Affordable plan with national network.
• Pre-Tax Savings:HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the EOE is the Law. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.