Manager, Portfolio Optimization

Subway; Shelton, Northern (CT, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Insurance Plans (Medical/Dental/Vision

401k

Competitive Bonus

Mobility Allowance

Tuition Reimbursement

Company Holidays

Employee Resource Groups

Volunteering time

Many More…

Job summary

Subway is seeking a Manager, Franchisee Portfolio Optimization to evaluate franchisee financial health, support portfolio optimization, mitigate closures, and guide owners through their lifecycle. You will assess restaurant performance, develop action plans, and propose growth, downsizing, or exit opportunities.

As a trusted mentor, you will leverage financial analysis and market insights to help franchisees make informed portfolio decisions while supporting the brand's long-term development

Qualifications

• Bachelor's Degree in Business or related field (or equivalent job-related experience).
• 3+ years of experience in Development, Strategic Growth, or Project Management; 3+ years in restaurant industry preferred.
• Strong analytical and financial acumen, with problem-solving and data interpretation.
• Excellent communication and project management abilities; ability to influence across levels.
• Self-starter who solves problems with attention to detail.
• Proficient in Microsoft Office, Smartsheet, Tableau, and CRM software (e.g., FranConnect).
• Able to work independently and within a team with effective stakeholder communication.
• Proven track record managing multiple complex projects independently.

Responsibilities

• Conduct financial assessments of individual restaurants and multi-unit portfolios; build proforma models.
• Analyze sales, profitability, occupancy costs, labor, debt obligations, royalties, and cash flow; present findings.
• Meet franchisees regularly to discuss performance, challenges, and ownership objectives; guide growth and portfolio planning.
• Manage closure reviews, evaluate alternatives, and coordinate with cross-functional partners.
• Evaluate short-term assistance requests and ROI analyses; negotiate with franchisees; track outcomes.
• Collaborate with Strategic Growth to enable transitions and referrals; ensure smooth handoffs.

Skills

Analytical thinking

Financial acumen

Communication

Project management

Problem-solving

Team collaboration

Education

Bachelor's Degree in Business or related field

Tools

Microsoft Office

Smartsheet

Tableau

FranConnect

Job description

Ready to build what's next with one of the world's most iconic brands?

Why Join Subway?

At Subway, we are not standing still. We are building. This is a business focused on what matters most: growing franchisee profitability, strengthening our brand and creating long-term value. The people who thrive here are the ones who want to make a real impact. You will not just do the work. You will shape it.

We move fast. We think like owners. We make decisions that matter. We hold ourselves to a high standard because what we do directly impacts thousands of franchisees around the world. If you bring energy, accountability and a bias for action, you will fit right in. We take the work seriously, but we also know the best results come from teams that support each other, celebrate wins and show up ready to build something better every day. This is your chance to be part of what's next.

About the Role:

The Manager, Franchisee Portfolio Optimization is responsible for evaluating franchisee financial health, supporting portfolio optimization strategies, mitigating restaurant closures, and providing business guidance to franchisee throughout their ownership lifecycle. This role works directly with franchisees to assess restaurant performance, develop action plans, negotiate short-term support solutions, and identify opportunities for growth, restructuring, downsizing, or exit.

The Manager serves as a trusted business mentor, leveraging financial analysis and market insights to help franchisees make informed portfolio decisions while supporting the brand's long-term development objectives.

Responsibilities include but are not limited to:

• Conduct financial assessments of individual restaurantsand multi-unit-owner portfolios. Build and maintain proforma financial models to evaluate restaurant viability andfuture performance. Analyze key business metricsincluding sales, profitability, occupancy costs, labor, debtobligations, royalties, and cash flow. Identify financialrisks and opportunities impacting restaurant sustainability.Present findings and recommendations to franchisees andinternal stakeholders. Maintain an active pipeline ofportfolio health reviews and intervention plans.
• Meet regularly with franchisees to discuss restaurantperformance, business challenges, and ownership
  objectives. Provide guidance regarding Growth andExpansion opportunities; Multi-unit portfolio planning;Restaurant downsizing; Portfolio restructuring and ExitPlanning. Develop customized action plans aligned withfranchisee and company objectives.Track and support implementation of agreed-uponbusiness strategies.
• Manage the closure review process for an assigned territory. Assess alternatives to closure and identify opportunities to improve restaurant viability. Coordinate with cross-functional partners to evaluate available support options. Prepare closure recommendations and supporting business cases.
• Evaluate requests for short-term financial assistance andclosure mitigation incentives. Build supporting businesscases and ROI analyses. Negotiate short-term assistanceagreements with franchisees. Monitor performanceagainst established support plans and milestones.Track incentive utilization and outcome metrics.
• Partner closely with the Strategic Growth team to identifyfranchisees pursuing portfolio reductions or ownership
  transitions. Facilitate referrals of franchisees interested inselling restaurants or exiting the system.Provide financial analysis and business performanceinformation to support transition opportunities.Ensure smooth handoff of qualified opportunities toStrategic Growth partners.
• Review trade area dynamics and restaurant performancewithin assigned markets.Evaluate offset agreement opportunities and seed pointrecommendations.Assess market impacts related to closures, relocations,
  and portfolio changes.Partner Real Estate teams to support strategic marketplanning.Provide recommendations that balance franchiseesuccess with system optimization objectives

Qualifications:

• Bachelor's Degree inBusiness or related field (or equivalent job‑related experience).
• 3+ years of experience inDevelopment, Strategic Growth, or Project Management, or equivalent job‑related experience; 3+ years of restaurant industry experience preferred.
• Strong analytical and financial acumen, with skilled problem-solving and data interpretation.
• Excellent communication and project management abilities; ability to influence across all levels of the organization.
• Self-starter who takes initiative to solve problems with a high degree of detail orientation.
• Proficient in Microsoft Office, Smartsheet, Tableau, and CRM software (e.g., FranConnect).
• Able to work independently and reliably, as well as within a team, communicating effectively with various stakeholders.
• Proven track record managing complex, multiple simultaneous projects independently.

What do we Offer?

• Insurance Plans (Medical/Dental/Vision/Life)

• 401k

• Competitive Bonus

• Mobility Allowance

• Tuition Reimbursement

• Company Holidays

• Employee Resource Groups

• Volunteering time

• Many More…

Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

The Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/D/V

Subway uses technology‑assisted tools to support our recruitment process. These tools strictly help organize and sort applications based on job‑related qualifications. All decisions are made by people - our recruiting team and hiring managers. If you have questions or would like to request an alternative review process, please let us know.

Job Details

• Pay Type: Salary

• Employment Indicator: Regular