Manager, PMO

World Wide Technology, Inc.; Northern (KY); On-site; USD 124,000 - 155,000; Full time

Benefits offered by this job

Health and Wellbeing

401k with Company Matching

Paid Time Off

Tuition Reimbursement

Job summary

World Wide Technology, Inc. is seeking a PMO Manager to lead project delivery and PMO processes. You will collaborate with Engineering, Regional Managers, Finance, and Account Teams to drive successful engagements and maintain customer satisfaction.

The role emphasizes leadership, governance, and effective communication to ensure programs meet schedule, scope, and financial milestones.

Qualifications

• Bachelor's degree in a related field is required.
• Minimum of 5 years managing project managers in professional services or managed services.
• 5+ years of project management experience and 5+ years of PMO management experience.
• Strong leadership and talent development capabilities.
• Ability to forecast trends and manage change.

Responsibilities

• Oversee successful execution of projects and ensure PMO methodology adherence.
• Develop talent and build high-performance teams with strong morale.
• Forecast project end dates and manage costs to meet SLAs and milestones.
• Coordinate with Sales, Project Managers, and deployment resources for outcomes.
• Maintain customer relationships and report key metrics regularly.

Skills

PM Methodologies

PMO Management

Leadership

Forecasting

Risk & Issue Management

Stakeholder Management

Communication

Education

Bachelor's degree related field

PMP certification preferred

Job description

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Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients andpartners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-classpartnerships to help public and private sector organizations design, build and scale intelligent AI, digital,cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—acollaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and

partners to conceptualize, test and validate innovative technology and then deploy solutions at scaleusing its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded incore values and leadership philosophies—has been recognized by Fortune® and Great Place to Work

for its commitment to innovation, trust and creating a great place to work for all. WWT providesproducts and services to large enterprise, global service provider and public sector clients in up to 130

countries across six continents. Softchoice, a World Wide Technology company, supports commercialand SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

The PMO Manager is responsible for the successful execution of projects, ensuring process adherence, individual team member development, and creating a positive work environment. The PMO manager works closely with Engineering, Regional Managers, Finance, and Account Teams, to build strong relationships leading to successful project and program outcomes.

Job Responsibilities

• In-depth understanding of project management methodologies
• Ensures projects are planned and executed in line with the PMO methodology
• Maintains continued focus on methodologies & deployment process improvements
• Inspection of project deliverables
• Works directly with Sales, Project Managers, & deployment resources to ensure successful execution of our engagements
• Ensures customer satisfaction and any SLA's are met or exceeded
• Possesses an In depth understanding of financial & cost control practices
• Accurately forecasts project end dates and drives efforts to ensure realization is maintained
• Responsible for personnel management and development
• Recruitment, interviewing, & forecasting staffing needs
• Identifies knowledge gaps and creates training plans to improve individual performance
• Builds a high-performance team with high morale
• Ensures team is driving toward project schedule, scope, and financial milestone expectations
• Provides oversight on the day-to-day aspects of projects within the team
• Excellent understanding of issue management and resolution, as well as risk mitigation
• Communicates any escalations and project concerns in a timely manner
• Ensures PM rigor and discipline around communicating project lessons learned and following up on outstanding items
• Builds and maintains relationships with internal and external customers, as well as subcontractors
• Reports on key metrics on a regular basis

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Qualifications:

• Bachelor's Degree Related Field required
• A minimum of 5 years' progressive experience managing project managers in a professional services and/or managed service environment
• 5+ years project management experience
• 5+ years PMO management experience
• Strong leadership capability able to develop talent and capabilities, identifies and cultivates essential skills and attributes to maximize individual contribution and engagement
• Able to build collaborative relationships across functions based on trust and respect
• Promote the inclusion of diverse knowledge, skills, and experiences to achieve results
• Excellent understanding of financial processes
• Strong problem-solving skills with the ability to think innovatively and implement change
• Able to forecast future trends and manage change
• Ability to think innovatively and have strong issue resolution skills
• Effective communication skills (written, verbal, and presentation)
• Project Management Professional (PMP) certification through Project Management Institute (PMI) preferred
• Work is accomplished without considerable direction. Exercises judgment in selecting methods, techniques, and evaluation criteria in obtaining results. Exerts significant latitude in determining objectives of assignment. Takes calculated risks with consultation from the expert.
• Up to 25% of the time Domestic and International Travel

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one ofthe best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite HealthCenters (MO & IL), Employee Assistance Program, Wellness program
• Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life andDisability Insurance, Flexible Spending Accounts, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day ofCaring
• Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, VoluntarySupplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee DiscountProgram

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’sbenefits. For more information, see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based ontheir skills, performance, and dedication. Our goal is to cultivate a culture of belonging thatencourages innovation, collaboration, and respect for all team members, ensuring that WWTremains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiringprocess, please let your WWT Recruiter know. The recruiter will work with you to understand yourneeds and help ensure an accessible experience throughout the interview process.

World Wide Technology is an Equal Opportunity Employer.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $124,000 - $155,000. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.

If you have any questions or concerns about this posting, please email [e-mail] .

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WWT is an Equal Opportunity Employer

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