About the Role
The Business Development Manager is an important role within the broader On Location business development team, focused on curating and selling bespoke programmes and services to global and domestic sporting and cultural events. The role is primarily responsible for proposal development and account management, curating customised solutions for corporate groups and/or organisations by building a budget that supports a strong operations and staffing structure for high-touch on-site delivery. The position works in tandem with the division’s leads and other team members, as well as key workstreams including commercial strategy, marketing, legal, and operations (programme management), to meet and exceed client expectations and create effective and efficient processes and a positive, productive working environment.
Key Responsibilities
- Establish and implement technology-driven initiatives to enhance efficiency and streamline operations, and develop and maintain strong working relationships with all functional areas and workstreams, assisting other related projects as needed.
- Maintain working knowledge of commercial and stakeholder/affiliate product offerings and inventory for rightsholder properties, the Official Platinum Access Collection for the LA28 Olympic and Paralympic Games, and authentic cultural experiences and local interests relevant to B2B, corporate guests And HNWIs; author and distribute event-related communications to applicable staff, ensure continued understanding of the wider business objectives of On Location and the client, and execute all other duties assigned by the team or leadership.
- Develop and maintain relationships with corporate clients, UWHIs, and other important VIP clients from initial contact through the contracting phase to execution, driving long-term sales across all On Location properties
- Identify the unique hospitality requirements of each client, cultivate the relationship, champion their needs to grow revenue opportunities, and design the most optimal product and programme solutions depending on client business objectives.
- Build and manage event budgets in Airtable and/or Microsoft Excel during the ideation and curation process, with oversight from management and other key function areas, to ensure proposed and sold experiences are financially sound
- Author, edit, assist with design, and/or produce proposal materials
- Manage the contracting process, including negotiations, escalations, and approvals/signatures for mutually win-win solutions, and ensure On Location receives the best available rates in the market for guest experiences
- Support the development and delivery of RFIs, RFPs, and/or other responses to client briefings when required
- Maintain client records in the CRM/database (Salesforce) and inventory management systems (varies).
- Analyse and review financials relating to post-event sales, event expenses, payments, reconciliations, client reporting, and general ledger allocations
- Review post-event notes and client surveys to ensure brand quality standards are achieved
- Maintain the collection, input, and documentation of event summary information, including historic sales reporting, event surveys, financial client reporting, actuals to accounting, and check approval
- Assemble information from functional areas, including objectives and deliverables, implementation, processes, timelines, staffing needs, and budgets
- Research, gather, organise, author, edit, assist with design, and/or produce written materials, revising drafts including executive summaries, case studies, and conclusions.
Required Experience & Qualifications
- Bachelor's Degree in Hospitality, Business Development, Account Management, or a related field, or equivalent experience required.
- Experience in a management position (minimum of 5+ years).
- Proficiency in Salesforce, Airtable, Keynote (Apple), and Microsoft Office applications (particularly Excel, Outlook, and PowerPoint).
- Fluency in English (both oral and written) is required.
- Must be adaptable with work and travel schedule and available to travel for work, including extended work hours during nights, weekends, and holidays
- International travel may be required throughout the year, including extended periods of remote work within local offices in host cities
- Expected travel may range from 15–20% annually and 1–2 months of continuous travel during rightsholder events.
Preferred Skills
- Experience in a management position preferably in a B2B role or within the travel and hospitality industry.
- Proven record of building and maintaining client relationships and managing complex corporate accounts.
- Experience with B2B, corporate groups, and/or high-touch guest services, experience execution and/or event operations.
- A hands-on approach with the ability to execute customised and curated solutions for B2B and/or corporate clients.
- Understanding of the entertainment landscape including the business of sports, fashion, culinary, and other cultural verticals.
- Exceptional interpersonal skills – a collaborative style and ability to communicate effectively at all levels with strong oral, written, and presentation skills.
- A creative, innovative, and strategic thinker with excellent time-management, organisational and supervisory skills as well as the ability to thrive in a high-pressure, deadline-driven environment.
- Balance of creativity/innovation to dream big with the realistic logistical expertise to get things done.
- Ability to use resources effectively and efficiently, perform multiple tasks at once, and arrange information in a useful manner.
- Produce accurate work, even when under pressure, and check accuracy of information; thrives in a fast-paced, deadline-driven environment.
- Ability to set priorities, quickly zero-in on the "critical few" and put the "trivial many" aside, and to juggle numerous tasks and priorities while maintaining productive flow of work.
- Continually strives for self-development and discovering better means of accomplishing both personal and professional goals.
Salary
- $67,500–$90,000 Annually (minimum will not fall below the applicable State/local minimum salary thresholds).
Benefits & Perks
- Locally competitive rewards packages, including base rate and, as applicable, short- and long-term incentives.
- Growth and developmental opportunities.
- Robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings.
About the Company
On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company that owns UFC, WWE, and PBR and reaches 1 billion households across 210 countries and territories.